Top 23 Network analyst Jobs in Hagerstown, Md

IT Service Desk Analyst III
Hospice of Washington County —Hagerstown, MD
- $58,488.99 - $93,582.39 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Cybersecurity Analyst
F&M Trust —Chambersburg, PA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Database Administrator 4 (Database Administrator 1st shift Monday - Friday)
Govcio LLC —Martinsburg, WV
- $94,150 - $150,650 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
2h
Principal Network Engineer
Leidos —Maryland
- $116,350 - $210,325 a year
- Full-time
- Hybrid work
- System design
- Master's degree
- Presentation skills
14d
IT Infrastructure & Support Analyst
Staples, Inc. —Greencastle, PA
- $74,000 - $99,000 a year
- On call
- Computer science
- Microsoft Excel
- Computer Science
- Paid holidays
- Paid time off
11d
Operations Data Analyst
Capital I, LLC —Frederick, MD
- $115,000 - $150,000 a year
- Monday to Friday
- Background check
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
11d
Interchange Business Analyst
Fiserv —Hagerstown, MD
- $48,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
1d
Web Full Stack Developer
Fiserv —Hagerstown, MD
- $90,000 - $127,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Employee stock purchase plan
- Paid holidays
Help Desk Support Analyst (Associate-Level)
Link Solutions, Inc. —Frederick, MD
- Full-time
- Office
- Windows
- Organizational skills
- Paid holidays
- Disability insurance
Senior Operations Data Analyst
Capital I, LLC —Frederick, MD
- $145,000 - $180,000 a year
- Monday to Friday
- Background check
- Office
- SQL
- AD&D insurance
- Paid holidays
Quick Apply
11d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Hagerstown, MD
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
12d
Business System Analyst, re:Cycle Reverse Logistics
re:Cycle Reverse Logistics LLC —Greencastle, PA
- $139,300 - $208,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Product management
- AD&D insurance
- Health insurance
Forward Deployed Product Manager
Active Network LLC —Hagerstown, MD
- Full-time
- Writing skills
- SQL
- Bachelor's degree
Quick Apply
12d
Associate Chief Information Officer (ACIO), Applications
Meritus Medical Center Inc —Hagerstown, MD
- 5 years
- Finance
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
13d
Project Manager USAMMA
The Tauri Group —Frederick, MD
- Contract
- 6 years
- Engineering
- Team management
- Health insurance
- Dental insurance
Quick Apply
CMMC Certified Assessor (CCA)
KTL Solutions Inc —Frederick, MD
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
Project Coordinator 2 (Core Provisioning Team)
Govcio LLC —Martinsburg, WV
- $69,900 - $86,030 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Delivery Manager
Enlogica Solutions, LLC —Kearneysville, WV
- Oracle
- 5 years
- English
- Opportunities for advancement

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Candidates must be open to learning unique teaching methods and must be comfortable teaching first grade up through at least algebra.
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IT Business Systems Analyst (Master Data Management)
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Ability to develop and maintain business/technical documentation. Communicate complex technical findings to non-technical stakeholders in a clear and…
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Upstart Network, Inc. —Columbus, OH
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network analyst jobs near hagerstown, md

IT Service Desk Analyst III

Hospice of Washington County -
Hagerstown, MD

Quick Apply

Job Details

Full-time
$58,488.99 - $93,582.39 a year

Qualifications

Desktop computer repair
Customer follow-ups
Personal electronics repair
MCSA
Email customer support
MCP
Phone communication
Incident report management
Triage
Laptop (troubleshooting support)
Incident management software
Client inquiry handling
Hardware maintenance
Mid-level
Windows
Incident Escalation
Software installation
Inventory management software
Schedule management
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Computer management
Incident management operations support
CompTIA Network+
Data reporting support
Software documentation
Data analytics
Productivity software
Phone call management

Full Job Description

Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk as needed. Additionally, provides more complex Tier 2 and Tier III support for all client technology and associated peripherals by means of analyzation and methodical troubleshooting. Support Tier I and Tier II analyst in resolving and training on more complex software installs and hardware resolution. Support is provided via telephone, ticketing system, email, remote assistance, customer site visit and manager escalation.. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquiries, service requests and incident reports. May assist as a resource on special projects, video visits and may also provide limited desk side support for break/fix hardware issues while executing all duties as assigned. Technical Escalation point for the Service Desk.

Education

Bachelor’s Degree preferred, or Equivalent Technical Experience

Experience

4 years’ experience in a Technical Support Call Center setting preferred. Hospital experience is preferred.

Knowledge, Skills and Abilities

Experience with Windows 7, Windows 8.1, Windows 10, Microsoft Office Family of Products, Microsoft Active Directory, preferred.
Skill in Repairing and Maintaining Desktop, Laptop, Tablet, and Thin/Zero Clients Preferred.
Excellent Soft skills and customer facing skills.
Data analytics and report building

Licensures, Certifications

At least one of the following: CompTIA A+, CompTIA Network+, MCP, MCSA. Must be an active certification.

Physical Requirements

Able to lift on a frequent basis 15 to 20 pounds, and on an occasional basis up to 25 to 55 pounds.

Working Conditions

Professional Office Environment and Dress Code. There will be exposure to dust. Includes on-call responsibility for Desktop support. Must be flexible in supporting 24 hours call center, 7 days a week.

Conditions of Employment

Must Have Own Transportation to Support Remote Sites and On Call Responsibilities.

Principal Duties and Responsibilities

Logs, responds to and resolves Tier I and Tier IIfirst level resolvable incidents and service requests within SLA timelines and GBMC Greater Behaviors.
Logs and responds to Tier 2 incidents and service requests within SLA timelines and GBMC Greater Behaviors.
Schedules work to meet departmental SLAs and to accommodate customer’s needs and requirements. Though rare, this includes flexing hours as required to include evenings, nights, and/or weekends and holidays.
Evaluates customer needs and makes technical recommendations that comply with current GBMC standards and technical guidelines.
Creates documentation necessary to install and provide ongoing support for current systems for Tier I triage support..
Utilizes and helps manage a software and hardware inventory management system.
Installs, upgrades and maintains system and application components on client computing platforms by performing hardware repairs, configuring operating systems and applications and providing support for all hardware components.
Provides On Call support, 24x7, on a rotating basis as determined by the Client Support Manager and department procedure.
Provides follow up with customer and support resources to ensure completion of customer’s call and customer satisfaction.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$58,488.99 - $93,582.39

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Quick Apply

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network analyst jobs in hagerstown, md

IT Service Desk Analyst III

Cybersecurity Analyst

Database Administrator 4 (Database Administrator 1st shift Monday - Friday)

Principal Network Engineer

IT Infrastructure & Support Analyst

Operations Data Analyst

Interchange Business Analyst

Web Full Stack Developer

Help Desk Support Analyst (Associate-Level)

Senior Operations Data Analyst

Seasonal, Operations Technical Specialist (Part Time)

Business System Analyst, re:Cycle Reverse Logistics

Forward Deployed Product Manager

Associate Chief Information Officer (ACIO), Applications

Project Manager USAMMA

CMMC Certified Assessor (CCA)

Project Coordinator 2 (Core Provisioning Team)

Delivery Manager

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