Top 61 Desk manager Jobs in Hagerstown, Md

Patient Service Coordinator
National Spine and Pain Centers —Hagerstown, MD
- Microsoft Excel
- Microsoft Outlook
- OSHA
Quick Apply
1d
Director Operations
Fresenius Medical Care —Hagerstown, MD
- Full-time
- Customer service
- 3 years
- Clinic
- Health insurance
- Dental insurance
Member Services Representative
YMCA —Hagerstown, MD
- Basic math
- 16+ years old
- Computer skills
Inside Property Adjuster
Erie Insurance —Hagerstown, MD
- $44,936 - $71,781 a year
- Full-time
- Clean driving record
- Customer service
- Adults
- Disability insurance
- Health insurance
Customer Service Representative – Data Control Coordinator
Wolters Kluwer —Hagerstown, MD
- $29,200 - $48,900 a year
- Full-time
- Hybrid work
- Microsoft Access
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
8d
Housekeeping Inspector/Inspectress
Bowman Hospitality & Convenience —Hagerstown, MD
- From $15.50 an hour
- Part-time
- Background check
- Hotel
- In-person
Quick Apply
Medical Office Manager
Maryland Vision Center Pa —Frederick, MD
- $65,000 - $85,000 a year
- Full-time
- Private practice
- Mid-level
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Systems Technician
Innovative Incorporated —Hagerstown, MD
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Commercial
- Disability insurance
- Health insurance
Quick Apply
2d
Rehab Aide
The Centers for Advanced Orthopaedics LL —Hagerstown, MD
- Evenings as needed
- Heavy lifting
- Patient monitoring
- English
Quick Apply
General Cleaner
PMM Companies —Hagerstown, MD
- $16 an hour
- Monday to Friday
- Ability to lift 50 pounds
- Entry level
- Paid sick time
Quick Apply
7d
Manager of Facilities Maintenance
Washington County Public Schools —Hagerstown, MD
- $87,409 - $139,735 a year
- 5 years
- Engineering
- Office
Manager Operations - PA Operations - Waynesboro Service Center
FirstEnergy Corp —Waynesboro, PA
- Full-time
- 7 years
- Maintenance
- Bachelor's degree
9d
Inside Property Adjuster- Trainee - In Office / Hybrid - Frederick, MD
Allstate —Frederick, MD
- Up to $60,320 a year
- Hybrid work
- Background check
- Office
- US work authorization
- Tuition reimbursement
- Work from home
Medical Receptionist - FT Temporary
Frederick Office - Newbridge Spine & Pain Center —Frederick, MD
- $18 - $21 an hour
- Temporary
- Administrative experience
- Communication skills
- Entry level
Quick Apply
Front Desk/Night Auditor
Krishna Ventures LLC —Greencastle, PA
- $14 - $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
Network/Systems Administrator 1 (Network Edge Operations Team - 1st Shift Tues-Sat)
Govcio LLC —Martinsburg, WV
- $69,900 - $86,030 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
Salon Customer Experience Specialist - Valley Mall
JCPenney —Hagerstown, MD
- $15.00 - $18.75 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Frederick, MD
- $17.15 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
2d
Program Manager
Enlogica Solutions, LLC —Kearneysville, WV
- English
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Counter Manager
Shepherd Electric Company, LLC. —Frederick, MD
- From $65,000 a year
- Full-time
- Spanish
- ERP systems
- Mid-level
Quick Apply

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Patient Service Coordinator

National Spine and Pain Centers -
Hagerstown, MD

Quick Apply

Job Details

1 day ago

Qualifications

Customer communication
Microsoft Excel
Practice management software
Administrative experience
Clinical confidentiality policies

Full Job Description

Position Summary

The Patient Services Coordinator is responsible for all administrative functions related to front desk coordination; insurance coordination; and medical records. By performing all required job functions with an emphasis on service excellence, the Patient Services Coordinator is responsible for ensuring that quality patient care is provided to meet the needs of the patients, providers, and organization as a whole.

Duties and Responsibilities

Front Desk Coordination

Greets patients in waiting area and receives all requisite registration/visitation information and forms to ensure proper care.
Performs patient check-in procedures, including but not limited to collecting demographic and insurance information for verification and updates; assuring proper completion of registration forms; and scanning of insurance card(s)/photo IDs.
Assists in managing center patient flow, including communicating with patients regarding appointments and maintaining the cleanliness of the waiting area.
Maintains the overall patient schedule; including follow-up scheduling, appointment confirmation, and appointment cancellation in accordance with established NSPC guidelines.
Answers all telephone calls routed through the center; ensuring that all are returned, transferred, and/or closed properly.
Checks all administrative messages (voicemails, emails, etc.) in a timely manner and completes system tasks as assigned; including replying to email inquiries, distributing electronic faxes, and sending information to referring providers.
Serves as back-up for the clinical team by assisting with the expediting of patient visits, as required.
Performs patient check-out procedures, including but not limited to scheduling provider noted follow-up/procedural appointments; issuing appointment reminder cards; collecting co-pays and/or deductibles; and recording payment notes.

Insurance Coordination

Obtains and verifies patient demographics, insurance information, and other pertinent details in new and current patient charts to guarantee accurate claim payments; correctly updating the system with any account changes.
Contacts appropriate primary and secondary insurance carriers for patient eligibility and benefits details; documenting deductible amount, co-pay information, and referral/preauthorization requirements in accordance with NSPC policy.
Obtains insurance carrier authorizations and provider referrals as required, ensuring the existence of proper system documentation three days prior to each patient appointment (with the exception of add-ons).
Obtains Workers Compensation authorizations and approvals from applicable case managers/adjusters.
Completes electronic insurance verifications and appropriately notifies each patient of eligibility status.
Monitors appointment add-ons to complete insurance verifications by updating and reviewing assigned schedules/physicians/offices.

Medical Records Coordination

Properly prepares charts in advance of scheduled appointments; tracking referrals and authorizations as required under insurance policy.
Prints any necessary patient forms and schedules for the next day's appointments.
Coordinates and transmits all report/record requests to referring physician offices and/or other parties (attorney, insurance company, disability, etc.), as requested by each provider.
Prints and copies necessary paperwork from patient charts in accordance with medical record requests; adhering to all HIPAA and NSPC compliance procedures.
Retrieves, files, and maintains all patient charts in accordance with all HIPAA and NSPC compliance procedures.
Maintains the cleanliness and organization of all filing and patient chart storage areas.

Additional Functions

Assists with training and monitoring administrative staff on appropriate customer service to ensure that all contact with patients, providers and staff is of the highest quality.
Assists with creating and managing employee task assignments, while ensuring accuracy and timely completion.
Assists with assessing, communicating, and continuously improving administrative workflows, processes, and policies.
Assists in ensuring that all work spaces are organized, clean and professional.
o Understands, complies with, and enforces all NSPC policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules.
Adhere to and uphold all applicable federal and state compliance regulations as well as NSPC's Code of Conduct and Employee Handbook, compliance policies and procedures, and applicable healthcare fraud, waste and abuse laws.
All other duties as assigned.

Qualifications and Skills

High school diploma or general education degree (GED) equivalent.
At least one year of related administrative experience and/or training, preferably in a healthcare environment.
Ability to maintain complete confidentiality of information at all times.
Excellent verbal and written communication skills
Ability to understand and demonstrate outstanding customer service skills while maintaining the highest level of patient care at all times
Excellent organizational/multi-tasking skills with acute attention to details
Aptitude to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook)
Ability to learn and use new software technologies for electronic patient medical records and practice management scheduling systems

Working Conditions

Located in an ethical, fast-paced, clinical office environment with a noise level that is generally moderate.
Regular use of standard office equipment (including computers, phones, photocopiers, filing cabinets, fax machines, etc.).
Close and regular interactions with patients occur, which may result in exposure to blood borne pathogens and/or other diseases/infections. Appropriate infection control policies and procedures are practiced and enforced at all times to minimize any risks.

Physical Requirements

Extensive and regular periods of sitting, standing, bending, walking, seeing, talking, and listening.
A full range of body motion including complete manual and finger dexterity, as well as effective hand-eye coordination.
Adequate visual acuity including ability to read information.
An occasional requirement to reach with hands/arms, stoop, kneel, or crouch.
An occasional requirement to push, pull, lift and/or move up to 10 pounds.
The ability to operate a motor vehicle with a valid driver's license, as needed.

Quick Apply

Refine Your Search

desk manager jobs in hagerstown, md

Patient Service Coordinator

Director Operations

Member Services Representative

Inside Property Adjuster

Customer Service Representative – Data Control Coordinator

Housekeeping Inspector/Inspectress

Medical Office Manager

Systems Technician

Rehab Aide

General Cleaner

Manager of Facilities Maintenance

Manager Operations - PA Operations - Waynesboro Service Center

Inside Property Adjuster- Trainee - In Office / Hybrid - Frederick, MD

Medical Receptionist - FT Temporary

Front Desk/Night Auditor

Network/Systems Administrator 1 (Network Edge Operations Team - 1st Shift Tues-Sat)

Salon Customer Experience Specialist - Valley Mall

Patient Service/Front Desk Coordinator Part Time

Program Manager

Counter Manager

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