Top 39 Desktop support Jobs in Hagerstown, Md

IT Support Technician III
Sierra Nevada Corporation —Hagerstown, MD
- $26.39 - $36.29 an hour
- Full-time
- Office
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
IT Service Desk Support Specialist
Music & Arts —Frederick, MD
- $68,000 - $90,000 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
IT Operations Field Specialist
RadNet —Frederick, MD
- $26 - $32 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Health savings account
- Health insurance
Systems Technician
Innovative Incorporated —Hagerstown, MD
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Commercial
- Disability insurance
- Health insurance
Quick Apply
5d
PC Depot Technician I
R3 LLC —Frederick, MD
- $55,000 - $60,000 a year
- Computer Science
- Office
- Associate's degree
- Health insurance
- Dental insurance
Technical Support Specialist / System Support Technician
MEDI+SIGN —Smithsburg, MD
- Weekends as needed
- Mid-level
- Travel
- US work authorization
Tier 1 - IT Technical Support - Evening/Weekend Position
Xecunet, LLC —Frederick, MD
- $18 - $20 an hour
- Urgently hiring
- Computer networking
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
IT Technician
Certsys LLC —Greencastle, PA
- $17 - $25 an hour
- Part-time
- Background check
- Customer service
- English
- 401(k)
- Paid time off
Quick Apply
9d
Desktop Support Technician
Ovation Workplace Services Inc —Hagerstown, MD
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
8d
Help Desk Tier 1 Representative
Lincoln Intermediate Unit 12 —Chambersburg, PA
- $21.54 an hour
- Full-time
- High school diploma or GED
- University
- Organizational skills
- Disability insurance
- Health insurance
Information Systems Technology Trainer
Frederick County Public Schools —Frederick, MD
- $42.16 an hour
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
Help Desk Support Technician
NuAxis Innovations —Shepherdstown, WV
- Online Application
- Mid-level
- 1 year
IT Service Support Engineer
OBXtek —Frederick, MD
- Classroom
- Computer science
- Microsoft Outlook
Quick Apply
Senior Support Technician
Vertilocity —Frederick, MD
- $50,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
IT Technician
Surveillance Secure —Frederick, MD
- Weekends as needed
- Office
- Windows
- Travel
Site Analyst II
Quad/Graphics —Martinsburg, WV
- Customer service
- Mid-level
- Windows
- Paid holidays
- Health insurance
Product Support Representative
Jamison Door Company —Hagerstown, MD
- $25 - $30 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Product Support Specialist - Aftermarket
The Manitowoc Company —Shady Grove, PA
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
Logistics Operations Engineer
KNAPP —Greencastle, PA
- Overtime
- Computer Science
- Mid-level
- Windows
- Profit sharing
- Paid parental leave
Network Operations Engineer
Intelice Solutions, LLC —Frederick, MD
- Full-time
- Azure
- Mid-level
- Office
Quick Apply

I want to receive the latest job alert for desktop support in hagerstown, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near hagerstown, md

IT Support Technician III

Sierra Nevada Corporation -
Hagerstown, MD

Apply Now

Job Details

Full-time
$26.39 - $36.29 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Network troubleshooting
Team leadership
Hardware maintenance
Printer (troubleshooting support)
Technical solutions implementation
Computer hardware
Desktop (troubleshooting support)
Industry trends
Technical customer support for office equipment
AI-driven automation
Business requirements
Peripheral hardware support
Video conferencing systems operation
VPN

Full Job Description

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! The IT Support Technician III provides expert-level technical support and manages IT infrastructure projects. This role involves mentoring junior technicians and ensuring the stability and efficiency of the IT environment.

As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Responsibilities:

Lead troubleshooting and resolution of critical hardware and software issues.
Mentor and train junior IT support technicians.
Maintain and update IT inventory and asset management records.
Ensure compliance with company IT policies and procedures.
Assist in training end-users on the proper use of IT systems and applications.
Respond to helpdesk tickets and resolve moderate compute issues in a timely manner.
Conference room support and maintenance.
Maintain and update IT inventory and asset management records.

Qualifications You Must Have:

Associate’s degree in a related field of study.
3+ years of relevant experience.
Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 5 years of related experience is required.
Higher level relevant degree may substitute for experience.
Experience in utilizing AI tools to enhance troubleshooting and ticket resolution processes, ensuring timely and effective problem-solving.
Understanding of AI operations and proven ability to assist users effectively in utilizing and navigating AI systems, including answering front-line questions on how to best utilize AI tools.
Advanced understanding of computer hardware, software, and network troubleshooting.
Strong leadership and communication skills.
Customer/solution ownership, an overall drive for excellence.
Team focused with the capacity for knowledge sharing
Strong written and verbal communication skills with end users.
Drive to maintain current knowledge of industry trends and potential impact on the business.
Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
Ability to understand user and business needs and translate to technical solutions.
In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies, RSA, Video Teleconference (VTC), and other related peripherals.
Comprehensive troubleshooting skills of industry standard hardware and software products/services.

Qualifications We Prefer:

Bachelor’s degree in IT or a related field.
Advanced certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA).
A+ Certification.
Network+ Certification.
Security+ Certification.
Technical documentation skills.
Knowledge of Service Now and functionality.

Essential Functions:

Ability to lift and move computer equipment up to 50 lbs.
Regularly required to stand, walk, use hands, and reach with hands and arms.
Working primarily in an office environment; some tasks may require work in server rooms.
Ability to travel to different office locations as required.
Ability to work on a computer for prolonged periods.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

Estimated Starting Salary Range: $26.39 - $36.29. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more .

IMPORTANT NOTICE:

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

Apply Now

Refine Your Search

desktop support jobs in hagerstown, md

IT Support Technician III

IT Service Desk Support Specialist

IT Operations Field Specialist

Systems Technician

PC Depot Technician I

Technical Support Specialist / System Support Technician

Tier 1 - IT Technical Support - Evening/Weekend Position

IT Technician

Desktop Support Technician

Help Desk Tier 1 Representative

Information Systems Technology Trainer

Help Desk Support Technician

IT Service Support Engineer

Senior Support Technician

IT Technician

Site Analyst II

Product Support Representative

Product Support Specialist - Aftermarket

Logistics Operations Engineer

Network Operations Engineer

I want to receive the latest job alert for desktop support in hagerstown, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected