Top 658 Customer service representative Jobs in Hamilton, Oh

Customer Care Representative I
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Data analysis skills
- Research
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Disputes Intake Analyst - Cincinnati, OH
Fifth Third Bank —Cincinnati, OH
- $21.50 an hour
- Full-time
- Customer service
- Writing skills
- Research
- Paid training
16h
HVAC Customer Service Representative
Air Authority Heating & A/C, Inc. —Mason, OH
- From $19 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
16h
Client Account Representative
Lumina Studio —Cincinnati, OH
- $4,273.74 - $5,146.87 a month
- Full-time
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
3d
Customer Service Representative
AJJ Enterprises —West Chester, OH
- $18 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Call Center Specialist
HELP —West Chester, OH
- $21 - $24 an hour
- Mid-level
- 3 years
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Care Specialist
Saia Motor Freight Line LLC —West Chester, OH
- $23.35 - $28.65 an hour
- Full-time
- 18 years or older
- English
- Mid-level
Quick Apply
13h
CUSTOMER RELATIONS REPRESENTATIVE_Central Scheduling
City of Cincinnati —Cincinnati, OH
- $56,026.18 - $59,185.06 a year
- Weekends as needed
- Word processing
- Writing skills
- Basic math
- Health savings account
- Paid holidays
1d
Call Center Representative
River Valley Credit Union —Miamisburg, OH
- $40,000 - $45,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
CUSTOMER SERVICE REP - PART TIME
Vista Packaging and Logistics —Fairfield, OH
- $18 - $19 an hour
- Part-time
- Computer skills
- Entry level
- Time management
- Dental insurance
- Paid time off
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
Print Customer Experience Professional
Veritiv —Fairfield, OH
- $65,500 - $72,800 a year
- Full-time
- Hybrid work
- Merchandising
- Mid-level
- Health savings account
- AD&D insurance
9d
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Call Center Representative
Sparkbit 360 —Cincinnati, OH
- $17 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
- Opportunities for advancement
Quick Apply
Customer Account Coordinator
International Paper —Middletown, OH
- $51,520 - $64,400 a year
- Full-time
- Microsoft Excel
- Basic math
- Research
9h
Call Center Representative - In Office
Windows Direct —Cincinnati, OH
- $17 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Client Coordinator
Maxim Healthcare —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
14d
Service Representative
Paychex —Cincinnati, OH
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
1d
Entry Level Customer Service Representative
HAL SOLUTIONS LLC —Blue Ash, OH
- $850 - $1,250 a week
- Full-time
- 18 years or older
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply
Customer Relations Representative B
Duke Energy —Cincinnati, OH
- Overtime
- Research
- Math
- Travel
6d

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Customer Care Representative I

Elevance Health -
Mason, OH

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Customer Care Representative I

Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: The start date for this position is September 14th, 2026. Training will be on-site from 9 AM to 5:30 PM, Monday through Friday, for 16 weeks.

After training, the position will be virtual, but you may need to report to the office as needed by the department (IT issues, performance issues, etc). You will be assigned a permanent shift with a start time between 10:30 AM and 11:30 AM. Candidates must reside within a commutable distance to the Mason, OH office.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

How you will make an impact:

Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.

Minimum Qualifications:

Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

Call center experience strongly preferred.
Experience working in a healthcare environment strongly preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

customer service representative jobs in hamilton, oh

Customer Care Representative I

Disputes Intake Analyst - Cincinnati, OH

HVAC Customer Service Representative

Client Account Representative

Customer Service Representative

Call Center Specialist

Customer Care Specialist

CUSTOMER RELATIONS REPRESENTATIVE_Central Scheduling

Call Center Representative

CUSTOMER SERVICE REP - PART TIME

Call Center/Customer Service Rep

Print Customer Experience Professional

Customer Care Representative II

Call Center Representative

Customer Account Coordinator

Call Center Representative - In Office

Client Coordinator

Service Representative

Entry Level Customer Service Representative

Customer Relations Representative B

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