Cold Cuts Manager
Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive for generations to come.
We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're searching for leaders to grow with us. We look for leaders who can put the customer first, deliver results, develop talent, empower their teams and create excitement to sustain our reputation as “Best Place to Work.” At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.
Teams are a reflection of their leader and a Rouses Cold Cuts Manager demonstrates energy, humility and a strong desire to win every day. They expect and encourage the same commitment from their team members and work with them to maintain a positive department environment. They directly influence all customer service, operations, financial results and team member job experiences in the department. This individual is self-motivated and requires limited direction to achieve their objectives. The position reports to the Store Director.
Responsibilities include, but are not limited to:
- Leading the Cold Cuts Department team to achieve sales, profitability and labor targets
- Guaranteeing a remarkable shopping environment including: friendly and helpful Cold Cuts Department team members who deliver exceptional customer service experiences, fresh products, impeccable food safety, sanitation and cleanliness conditions, in-stock merchandise and accurate pricing/signing
- Preparing cold cut offerings to company specifications and programs
- Training and coaching Cold Cuts team members
- Writing effective labor schedules
- Communicating effectively with customers, team members, store management and other Rouses business partners and vendors
- Performing team member performance conversations – delivering counseling and corrective action, as necessary
- Supervising completion of required department activities, such as slicing meats and cheeses, ordering, receiving, price checks, cost outs, transfers, and maintaining safety, sanitation and cleanliness standards
- Analyzing financial results to determine opportunities and solutions
- Contacting vendors to request credits or other needs
- Following weekly merchandising direction and creating visually appealing displays
- Evaluating product quality and freshness
- Collaborating with the local Culinary Trainer to evaluate and continuously improve the customer experience in the department
- Monitoring use and maintenance of department equipment and facilities
- Using web apps to access reports, email and other systems
- Completing required paperwork, forms, etc. accurately and on time
- Conducting monthly physical inventory
- Supporting new store openings, as directed
- Other duties, as assigned
Qualifications:
Current Food Safety Management Certification, or the ability to obtain one within 90 days of hire
Strong knowledge of retail Cold Cuts Department products and operations
1+ years of experience in a retail Cold Cuts or Deli department
1+ years of experience in a team leadership role
Able to work a flexible schedule
Able to pass a criminal background check and drug screen
Physical Requirements:
Able to stand and walk for extended periods of time
Able to distinguish product quality and freshness standards
Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
Able to lift 50 lbs.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
