Top 242 Customer service Jobs in Hanover, Pa

Inside Sales
Caldera Manufacturing Group —Westminster, MD
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Director of Customer Service
CP Flexible Packaging —York, PA
- $150,000 - $180,000 a year
- Business Administration
- Senior level
- Business
Quick Apply
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Call Center Representative
Revelare Kitchens —York, PA
- $22.50 an hour
- Part-time
- Office
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Service Advisor | Customer-Focused Shop | $62K+ Salary - 2226
Promotive —Westminster, MD
- From $1,200 a week
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
1d
Customer Service Representative
Runkle's Notary & Insurance —Hanover, PA
- $17.00 - $19.50 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (CSR) - Sales & Account Support
Gerard Daniel Worldwide —Hanover, PA
- $21 - $25 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Big Lots —Hanover, PA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Rep
Lincare Inc. —Hanover, PA
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Hanover, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative $17 hourly
Raymour and Flanigan —Hanover, PA
- $17 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Store discount
- Profit sharing
Quick Apply
Customer Service/Sales
Home Depot —Hanover, PA
- Entry level
FT Customer Service Leader
Food Lion —Hanover, PA
- Full-time
- High school diploma or GED
- Accounting
- Communication skills
Customer Service/Administrative Assistant
Quinn Flags —Hanover, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Dental insurance
- 401(k)
Quick Apply
Customer Service Associate I
Family Dollar —Hanover, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Front Desk Receptionist
L&M Tire and Wheel inc. —Abbottstown, PA
- From $15 an hour
- Full-time
- Background check
- Microsoft Outlook
- Driver's License
Quick Apply
4d
Customer Service Manager
Farm Fresh Turkey Products —New Oxford, PA
- $60,000 - $90,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Pilatus Aircraft USA Ltd —Westminster, MD
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Overnight Front Desk Associate
Planet Fitness —Hanover, PA
- Overnight shift
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Front Desk Associate
Planet Fitness —Hanover, PA
- Full-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance

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Inside Sales

Caldera Manufacturing Group -
Westminster, MD

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Computer operation
Spreadsheets
High school diploma or GED
Productivity software

Full Job Description

The Primary Role
At Caldera, our customers are at the heart of everything we do — and the Customer Experience Representative is the voice and face of that commitment. In this role, you’ll be the first point of contact for our customers, making sure every interaction is positive, professional, and solution-focused. From guiding orders through our system to answering questions and resolving issues, you’ll ensure that each customer feels supported and valued. This isn’t just about transactions — it’s about building relationships that reflect Caldera’s dedication to quality, reliability, and care.

The Compensation

Competitive compensation package to the right candidate based on proven experience

The Organization

Caldera is an industrial fabrication firm with production facilities across three states, in the midst of a strategic transformation from traditional fabrication to an engineered solutions provider. We're building something scalable, world-class, and leading in sectors like AI data centers, industrial power and equipment, and national defense. This comprehensive repositioning touches every aspect of our business, including our commitment to precision manufacturing that exceeds customer expectations.

The People

You'll join a hungry and loyal team committed to transforming traditional fabrication from the inside out. Our people are highly skilled fabricators, engineers, and operational experts who bring decades of industrial experience combined with a love for innovation. We're straightforward problem-solvers who take pride in turning complex challenges into elegant solutions, always asking "how can we do this better?" The production team values direct communication, continuous improvement, and taking care of each other while delivering results. As we evolve into a more sophisticated organization, we need someone who shares our passion for the work itself and believes that excellence in manufacturing makes a difference for our customers and our community.

The Scope

Serve as the main contact for customer inquiries via phone, email, and other communication channels.

Process orders accurately and efficiently, ensuring compliance with company procedures.

Provide customers with updates on order status, lead times, and delivery schedules.

Resolve customer complaints, concerns, and service issues promptly and effectively.

Collaborate with sales, production, engineering, and logistics teams to meet customer needs.

Document customer interactions, orders, and feedback in CRM and ERP systems.

Assist in preparing quotes, contracts, and other customer documentation.

Identify opportunities to improve customer satisfaction and escalate recurring issues for process improvements.

Represent Caldera in a professional manner, reinforcing the company’s values of reliability, quality, and innovation. Ensure compliance with Caldera’s IT security and data protection policies.

The Key Qualifications

High school diploma required; Associate’s or Bachelor’s degree preferred.

1–3 years of customer service or account support experience, preferably in manufacturing or B2B environment.

Strong verbal and written communication skills.

Proficiency with Microsoft Office Suite and familiarity with CRM/ERP systems.

Ability to multitask, prioritize, and manage time effectively.

Problem-solving mindset with attention to detail and accuracy.

Team-oriented with a commitment to providing outstanding customer experiences.

The Benefits

Comprehensive health and dental insurance, 401(k) with company match, paid time off starting at 3 weeks (increases with length of service)

We are an equal opportunity employer. We strive to be a leader in diversity and inclusion, to continually lead with our values, and to allow our team to develop their potential, bring their full selves to work, and fully engage with each other. We believe that our diversity makes our team stronger.

This job description is not a binding contractual document. It is provided as a guide to types of duties required to be undertaken. This position may include other related duties as assigned. Duties vary from time to time and this description is subject to review and modification.

Physical Demands

Behavior

Frequency

Details

Lift/Carry

Up to 20 lbs. (files, binders, laptop/equipment)

Stand

During meetings, presentations, or site visits

Walk

Between office areas and during occasional facility tours

Sit

Extended periods for computer and analysis work

Fine Manipulation

Typing, data entry, and use of calculator or office equipment

Handling/Typing

Regular computer and documentation tasks

Vision

Extended screen time for spreadsheets, reports, and data review

Hearing

Communication in meetings and phone/video calls

Speaking

Frequent communication with internal teams and external stakeholders

Frequency Key:

N = Not Applicable
O = Occasionally (up to 33% of the time, 0–2.5 hrs/day)
F = Frequently (33–66% of the time, 2.5–5.5 hrs/day)
C = Constantly (more than 66% of the time, 5.5+ hrs/day)

Work Environment

Primarily office-based with daily computer and phone use.
May occasionally visit production facilities for inventory reviews, audits, or tours.
Fast-paced environment requiring accuracy, problem-solving, and cross-departmental communication.

Quick Apply

Refine Your Search

customer service jobs in hanover, pa

Inside Sales

Senior Director of Customer Service

PENNSYLVANIA only - Work at Home Call Center Representative

Call Center Representative

Service Advisor | Customer-Focused Shop | $62K+ Salary - 2226

Customer Service Representative

Customer Service Representative (CSR) - Sales & Account Support

Customer Service Associate

Customer Service Rep

Customer Service Associate I

Customer Service Representative $17 hourly

Customer Service/Sales

FT Customer Service Leader

Customer Service/Administrative Assistant

Customer Service Associate I

Front Desk Receptionist

Customer Service Manager

Customer Service Representative

Overnight Front Desk Associate

Front Desk Associate

I want to receive the latest job alert for customer service in hanover, pa

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