Top 6 It help desk manager Jobs in Harrisburg Pa

IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
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Technical Support Specialist (NE)
Syncreon —Middletown, PA
- On call
- Computer Science
- English
- Mid-level
Jr. IT Support Specialist
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Research
- Office
- Profit sharing
- Wellness program
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Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply

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Help Desk Operator (PACMS)
Administrative Office of PA Courts —Mechanicsburg, PA
Log Inquiries: Accurately track all incoming calls, technical issues, and resolutions using the internal TICKETS system.
$48,128 - $77,540 a year
3d
Help Desk Operator (CPCMS)
Administrative Office of PA Courts —Mechanicsburg, PA
Support Broad User Base: Provide guidance on case information, online payments, and electronic filing to a diverse audience, including Clerks of Courts, Court…
$48,128 - $77,540 a year
1d

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IT Service Desk Manager
VoxTel Pro —Columbus, OH
The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc.
$52,750 - $56,000 a year
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13d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
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it help desk manager jobs near harrisburg pa

IT Help Desk Technician

Ollies Bargain Outlet, Inc. -
Harrisburg, PA

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Job Details

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

BE A TEAM PLAYER- Associates are expected to be supportive and work together.
BE CARING- How do I treat others with courtesy, dignity, and respect?
BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
BE COMMITTED- Operate with grit, passion, tenacity, and action.
BE GROWING- How do we get better every day?
BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Competitive Benefits

Medical, Dental, Vision, and RX coverage after 30 days of employment.
401K, Company match begins at Associate enrollment
Strong career growth & talent development culture
20% Associate discount on all Ollie’s purchases.
Vast array of voluntary benefits

Position Overview:

The Help Desk Technician I serves as the IT reference coordinator to provide assistance to company users. Responsibilities also include assisting with first level problem solving, solutions and proper user of systems.

Primary Responsibilities:

Provide prompt first and second level problem resolution to support center, distribution center, and store associates.
Test and debug software and hardware issues in order to provide solutions to reported problems.
Assist with coordinating the resolution of hardware/software system problems.
Perform more advanced troubleshooting and assist users through more advanced procedures.
Advise and assist end users with the operation and use of systems.
Coordinate and maintain a log of request activities of the Help Desk; prioritize requests according to importance and length of time in queue.
Configure and install desktop systems, thin client terminals, and laptops.
Configure and install store systems.
Perform periodic maintenance of systems at the support center, distribution centers, and stores.
Provide professional customer service to managers and users.
Complete any additional responsibilities as assigned

Qualifications:

High school diploma or equivalent required.
1 year experience in Information Technology.
Ability to work a flexible schedule to include occasional evenings, weekends, and holidays.
Ability to exercise sound judgment.
Ability to preserve confidentiality of information.
Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
Excellent analytical skills.
Accuracy and attention to detail.
Outstanding interpersonal and listening skills; ability to articulate complex technical topics for non-technical audiences.

Physical Requirements:

Ability to lift and carry up to 50 pounds.
Ability to push and pull over 100 pounds.
Ability to remain in a normal seated position regularly.
Ability to see, hear, and speak regularly.
Ability to grip, reach, and pinch with arms and hands frequently.
Ability to bend and twist occasionally.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

#C1SC

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it help desk manager jobs in harrisburg pa

IT Help Desk Technician

Technical Support Specialist (NE)

Jr. IT Support Specialist

Jr. IT Support Technician

IT Service Desk Specialist - Part Time Onsite

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