Top 116 Customer billing Jobs in Harrisonburg, Va

CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Harrisonburg, VA
- $58,000 - $67,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Bookkeeper, AR and AP specialist
The Wilcher Group of Companies (Glass Doctor, LCC Enterprises, Glass Doctor) —Harrisonburg, VA
- $23.83 - $28.70 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Assistant Controller
Houff Corporation —Weyers Cave, VA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Remote Licensed Mental Health Therapist
Grow Therapy —Virginia
- $70 - $95 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
12d
Physical Therapist - Full Time
Valley Health —Mount Jackson, VA
- $38.02 - $57.04 an hour
- Full-time
- Computer literacy
- BLS Certification
- Physical & Rehabilitation Medicine
- Wellness program
- Health savings account
Asst District Eng SB Insp
Virginia Department of Transportation —Staunton, VA
- Full-time
- Inventory management
- Customer service
- Microsoft Office
12d
Licensed Therapist or Psychologist (LPC, LCSW, or LMFT)
Grow Therapy —Virginia
- $70 - $95 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Continuing education credits
- Professional development assistance
12d
Field Engineer
CCI Systems, Inc. —Harrisonburg, VA
- Full-time
- Clean driving record
- Customer service
- 5 years
Quick Apply
Security Site Supervisor - Armed
Allied Universal —Staunton, VA
- $17.40 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
6d
Customer Billing Associate I
Albany Medical Center —Broadway, VA
- $46,215 - $60,080 a year
- Full-time
- HIPAA
- Office
- Entry level
Pharmacy Technician
Kroger —Harrisonburg, VA
- Full-time
- 18 years or older
- Experience working with individuals with disabilities
- Adults
- Paid holidays
- Health insurance
Dental Scheduling Coordinator - Harrisonburg Dental Associates
Dental Associates Group —Harrisonburg, VA
- $20 - $23 an hour
- Full-time
- Dental office
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Specimen Collector I
Aegis Sciences Corp —Weyers Cave, VA
- Part-time
- Computer literacy
- HIPAA
- Windows
Phlebotomist
Labcorp —Harrisonburg, VA
- $17.75 - $27.69 an hour
- Overtime
- High school diploma or GED
- Fair chance
- Reliable transportation
- Employee stock purchase plan
- Disability insurance
11d
Client Financial Services Representative
HARRISONBURG ROCKINGHAM CSB —Harrisonburg, VA
- $40,270 - $49,066 a year
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jeffrey Rebich - State Farm Agent —Harrisonburg, VA
- $36,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Rental Car Agent
Steven Toyota —Harrisonburg, VA
- Background check
- Clean driving record
- Dealership
- Paid training
- Health insurance
Quick Apply
Utility Billing Supervisor
Rockingham County Virginia —Rockingham County, VA
- Full-time
- Writing skills
- Mid-level
- Office
4d
Technical Support Rep I
Shentel —Harrisonburg, VA
- From $18 an hour
- Online Application
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Guest Service Agent
Best Western Plus Hotel —Harrisonburg, VA
- Full-time
- Bilingual
- Computer skills
- In-person
- Employee discount
Quick Apply
14d

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CUSTOMER SERVICE REPRESENTATIVE

Packaging Corporation of America -
Harrisonburg, VA

Apply Now

Job Details

Full-time
$58,000 - $67,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:
Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $58,000 - $67,000.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

customer billing jobs in harrisonburg, va

CUSTOMER SERVICE REPRESENTATIVE

Bookkeeper, AR and AP specialist

Assistant Controller

Remote Licensed Mental Health Therapist

Physical Therapist - Full Time

Asst District Eng SB Insp

Licensed Therapist or Psychologist (LPC, LCSW, or LMFT)

Field Engineer

Security Site Supervisor - Armed

Customer Billing Associate I

Pharmacy Technician

Dental Scheduling Coordinator - Harrisonburg Dental Associates

Specimen Collector I

Phlebotomist

Client Financial Services Representative

Customer Service Representative - State Farm Agent Team Member

Rental Car Agent

Utility Billing Supervisor

Technical Support Rep I

Guest Service Agent

I want to receive the latest job alert for customer billing in harrisonburg, va

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