Top 15 It help desk support Jobs in Harrisonville, Mo

IT Manager
City of Grandview —Grandview, MO
- $74,776 - $98,942 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Enterprise Service Desk Technician - Kansas City, MO - Secret Clearance Required
D&Z Federal Division —Kansas City, MO
- Weekends as needed
- Mid-level
- High school diploma or GED
- 1 year
- Opportunities for advancement
Quick Apply
Technical IT Support Specialist - Belton, MO
Buckeye Mountain —Belton, MO
- Full-time
- Remote
- Mid-level
- Communication skills
- Python
Quick Apply
IT Support Specialist
Metacor Technology —Raymore, MO
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Dental insurance
Quick Apply
2d
Technology Specialist
Belton School District #124 —Belton, MO
- $72,102 - $95,923 a year
- Full-time
- Background check
- School experience
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
8d
IT Service Technician
Govcio LLC —Lee's Summit, MO
- $50,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Business Systems Analyst, AI Automation
Airshare —Overland Park, KS
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Disability insurance
5d
I.T. Manager
City of Grandview, MO —Grandview, MO
- $74,776 - $98,942 a year
- Full-time
- Computer Science
- Mid-level
- Office
3d
IT Systems Support Specialist
Intrinsic Development —Lees Summit, MO
- $50,000 - $70,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply

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IT Manager

City of Grandview -
Grandview, MO

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Job Details

Full-time
$74,776 - $98,942 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Operating systems
Data recovery
Evidence preservation
Server backup and recovery
High school diploma or GED
Driver's License
Computer hardware
Desktop applications
Data backup
Network routing
Productivity software
CompTIA A+
VPN

Full Job Description

Put Your IT Skills to Work Where Technology Matters!

The City of Grandview Police Department is seeking a knowledgeable, dependable, and solutions-focused Information Technology Manager to support the technology that helps keep our department—and our community—connected and secure.

This is not your typical IT support position. You'll work with a wide range of technology, from desktop computers, networks, servers, and cybersecurity systems to specialized law enforcement technology including body-worn cameras, in-car systems, license plate readers, communications systems, digital evidence, and more.

If you enjoy troubleshooting complex problems, learning new technology, and being the person others can count on when systems need to work, this could be a great opportunity for you.

What You'll Do

As the Police Department's Information Technology Specialist, you will help maintain the performance, security, and availability of the department's technology systems.

Key responsibilities include:

Install, maintain, monitor, and troubleshoot Police Department computer systems and technology
Support specialized law enforcement technology including mobile data terminals (MDTs), in-car video, eTicket systems, body-worn cameras (BWCs), license plate readers (LPRs), LiveScan, communications systems, and digital video systems
Support both cloud-based and on-premises technology environments
Install and maintain firewalls, VPNs, servers, wireless access points, network switches, security cameras, printers, and phone systems
Manage and support user authentication and multifactor authentication
Implement and maintain information security, user access, and data integrity
Perform and monitor system backup and recovery procedures
Diagnose and resolve hardware, software, network, and end-user technology issues
Configure and deploy computers, equipment, applications, and operating systems
Assist employees with technology requests and provide training on system upgrades and changes
Evaluate technology products and make recommendations regarding hardware and software purchases
Coordinate Police Department technology needs with the City's IT personnel
Work directly with technology vendors to troubleshoot issues and implement solutions
Serve as Custodian of Records for digital media
Serve as the department's Local Agency Security Officer (LASO)
Perform other related duties as assigned

What We're Looking ForMinimum Qualifications

High school diploma or equivalent
Current CompTIA A+ certification
Strong knowledge of personal computers and productivity software
Knowledge of networking and routing
Knowledge of Active Directory
Knowledge of backup and restoration processes
Ability to learn and support the specialized systems utilized by the Police Department
Strong troubleshooting and problem-solving skills
Excellent interpersonal, verbal, and written communication skills
Ability to interact professionally and positively with a diverse population
Ability to learn proper handling of electronic evidence and creation of digital copies
Valid driver's license

Preferred Qualifications

We're especially interested in candidates who bring additional education, certifications, or experience in areas such as:

Degree in Information Technology, Computer Science, or a closely related field
CompTIA A+, Network+, Security+, and/or Project+ certifications
VMware and Hyper-V
Network Attached Storage (NAS) and Storage Area Networks (SAN)
Group Policy Management
Network administration
Exchange Server
Battery backup systems
RAID
Encryption

The Right Person for This Role

You'll be successful in this position if you are someone who:

Enjoys solving technical problems and digging into difficult issues
Can communicate technical information clearly to non-technical users
Is comfortable balancing day-to-day user support with larger systems and infrastructure responsibilities
Understands the importance of security, confidentiality, reliability, and data integrity
Can work independently while collaborating effectively with City staff and outside vendors
Is organized and able to manage competing technology needs
Is interested in continually learning new systems and technologies

Physical & Work Environment

This position is generally performed in an office environment and may involve extended periods working at a computer, telephone, or workstation.

The position may also require standing, walking, climbing, stooping, lifting, carrying, pushing, and pulling objects weighing up to approximately 40 pounds.

Because this position supports a law enforcement environment, employees may occasionally be exposed to conditions outside of a traditional office setting.

Why Join the City of Grandview?

Technology plays a critical role in modern public safety. In this position, your work directly supports the officers, communications personnel, and employees who serve the Grandview community every day.

You'll have the opportunity to work with a diverse technology environment, expand your technical knowledge, and take ownership of systems that have a meaningful impact on City operations.

If you're ready to take your IT experience beyond the traditional help desk and put your skills to work supporting public safety, we'd like to hear from you. Apply today!

Pay: $74,776.00 - $98,942.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

CompTIA A+ (Required)
driver's license (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in harrisonville, mo

IT Manager

Enterprise Service Desk Technician - Kansas City, MO - Secret Clearance Required

Technical IT Support Specialist - Belton, MO

IT Support Specialist

Technology Specialist

IT Service Technician

Business Systems Analyst, AI Automation

I.T. Manager

IT Systems Support Specialist

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