Job Description:
Business Analyst
Hartford, Connecticut, US
Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders. The Business Analyst will be responsible for supporting an application or multiple applications within a Delivery Team and her/his core responsibilities include eliciting and documenting both business, functional and non-functional requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Senior Business Analysts will also provide senior-level support for projects that impact the application(s) s/he supports.
DISCOVER your opportunity
What will your essential responsibilities include?
Collect, challenge, facilitate and document business requirements in a business requirements specification & functional specification, or a set of Features, Epics & User stories.
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Validate the overall IT solution is aligned with the business requirements, walk through requirements with the business and then development & test teams to ensure understanding.
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Support development and system test queries, facilitate user acceptance testing and provide support for issues/changes in production.
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- Collaborate with Transformation & Change Delivery resources to ensure requirements and solutions support the overall business process.
- Help identify how requirements can help make the business process more efficient.
You will report to the Delivery Lead.
SHARE your talent
We’re looking for someone who has these abilities and skills:
Required Skills and Abilities:
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Relevant years of proven experience in business analysis within the insurance market, with preference given to those who have worked in technology.
- Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level.
- Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business.
- Ability to extract and document business requirements, to support the delivery of a technical solution. This should include the ability to plan for and facilitate business requirements workshops.
Desired Skills and Abilities:
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Working knowledge on policy admin / Rate quote bind systems & ceded reinsurance
- Insurance background – Policy knowledge specifically
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Must have proficient experience with various Analyst techniques e.g., User interviewing / Workshop facilitation / Business Process Modelling / Writing a business requirement document or set of Epics & User Stories.
- Significant experience in supporting all phases of the software development life cycle.
- Experience with different SDLC methodologies, with a preference for Agile Scrum.
- Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales.
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Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
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Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
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Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
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Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
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Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
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AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see Sustainability at AXA XL.
The U.S. base salary range for this position is USD $ 114,500-180,300
Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2026.
