Top 57 Client success Jobs in Haslet, Tx

Client Success Representative II
EMS Management & Consultants Inc —Fort Worth, TX
- $25 - $30 an hour
- Hybrid work
- Computer literacy
- Writing skills
- HIPAA
- Health insurance
- Paid time off
EMR Client Success Coach
Aesthetic Record —Irving, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Client Success Executive
HARRIS & HARRIS LTD —Coppell, TX
- $100,000 - $120,000 a year
- Call employer
- Remote
- Research
- Mid-level
- Analysis skills
- Travel reimbursement
- Commuter assistance
Quick Apply
Customer Success Specialist
ALTO USA LLC —Fort Worth, TX
- $60,000 - $65,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Senior Principal, Client Success: Marketing Solutions — Paid Media
Epsilon —Fort Worth, TX
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Communication skills
- Commuter assistance
- Paid holidays
Client Success Associate
Gartner —Irving, TX
- $53,000 - $77,000 a year
- Email
- Hybrid work
- Sales
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Client Success Manager (GBS HR)
Gartner —Irving, TX
- $70,000 - $101,000 a year
- Email
- Hybrid work
- Sales
- Mid-level
- Residential
- Paid time off
- 401(k) matching
Client Success Representative
FULGENT THERAPEUTICS LLC —Coppell, TX
- Full-time
- Microsoft Office
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Success Specialist I - Dallas, TX Market
R.S. Hughes Company Inc. —Dallas-Fort Worth, TX
- $24 - $26 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Disability insurance
Quick Apply
Customer Success Specialist
Papyrus Software USA —Southlake, TX
- $70,000 - $80,000 a year
- Full-time
- 5 years
- IT
- Senior level
Quick Apply
Customer Success Manager
DBeaver —Fort Worth, TX
- Remote
- Mid-level
- 2 years
- Communication skills
Client Success Manager
In-Telecom —Arlington, TX
- $85,000 - $120,000 a year
- Full-time
- Senior level
- Dental insurance
- Paid time off
Quick Apply
Customer Success Supervisor - Signature - Dallas, TX
UPS —Coppell, TX
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
Sr. Director, Client Engagement
Epsilon —Fort Worth, TX
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- Paid holidays
Customer Success Manager
Solera —Westlake, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Glide Customer Success Manager
McKesson —Irving, TX
- $84,700 - $141,100 a year
- Microsoft Outlook
- Word processing
- Bachelor of Science
13d
Customer Success Manager
Voxai Solutions Inc —Coppell, TX
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Client Success Associate- Spanish/English Territory
Gartner —Irving, TX
- $53,000 - $77,000 a year
- Email
- Hybrid work
- Spanish
- English
- Residential
- Health insurance
- Dental insurance
Customer Relations Representative - State Farm Agent Team Member
Amado Flores - State Farm Agent —Fort Worth, TX
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Cashier/Customer Service
GritR Sports —North Richland Hills, TX
- $17 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply

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Client Success Representative II

EMS Management & Consultants Inc -
Fort Worth, TX

Apply Now

Job Details

$25 - $30 an hour

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

Computer operation
HIPAA compliance
Medicare
Spreadsheets
Writing skills
HIPAA
English
Health insurance knowledge
Relationship management
Medicaid
Productivity software
Clinical confidentiality policies
Cross-functional communication
Quality data entry

Full Job Description

Description:

Job Summary

The Client Success Representative (CSR) II is responsible for focusing on maximizing account performance and client retention by providing guidance and support related to the client account. This position manages and responds to client and internal needs and helps drive the account management and client success model by identifying strategic needs for the department and by providing coaching and guidance to CSR I.

Major Responsibilities/Activities

Actively contribute within the Point of Delivery (POD) structure, supporting coordination of team activities and promoting efficient operations.
Answer, resolve, or appropriately route Client Success phone calls and emails from clients and internal staff, demonstrating strong judgment and prioritization in handling moderately complex or sensitive inquiries.
Identify caller and communication trends and provide actionable feedback to Client Success leadership to help reduce recurring issues and improve service delivery.
Track, analyze, and communicate call and email trends, including sharing insights to support Client Business Reviews and internal schedule management.
Ensure timely communication and consistent follow-up with clients and internal stakeholders.
Lead and participate in projects and special initiatives, supporting process improvements and enhanced team performance.
Document and coordinate requests related to audits and similar activities with accuracy and attention to detail.
Collaborate cross-functionally with CSR III and leadership to resolve issues and support operational needs.
Assist with schedule management and resource planning to help maintain service levels and team efficiency.
Serve as a higher-level resource in emergent situations (e.g., inclement weather), stepping into advanced responsibilities as needed.
Provide backup support to CSR III and CSE team members and other departments to ensure continuity of service.
Support assigned client accounts by monitoring performance and providing insights and recommendations to improve outcomes.
Perform other duties as assigned.

Requirements:

Required Education, Skills, & Experience

Associate’s degree in Business Administration, Healthcare, or related field, or high school diploma with comparable work experience.
Experience in healthcare, healthcare billing, and/or a third-party environment.
Working knowledge of company operations and cross-functional department processes.
Strong client service skills with excellent written, verbal, and verbal communication abilities.
Ability to collaborate and work effectively across functional teams.
Highly organized with the ability to manage time, multitask, and prioritize effectively.
High level of accuracy with strong attention to detail and ability to meet deadlines.
Strong understanding of confidentiality requirements and commitment to protecting sensitive information.
Ability to adapt to changes in work environment, procedures, priorities, and job responsibilities.
Demonstrated ability to work independently, take initiative, and complete tasks with minimal supervision.
Working knowledge of Medicare, Medicaid, insurance, liability, and tertiary payment methods.
Demonstrated understanding of HIPAA requirements and regulations.
Ability to learn, understand, and apply client-specific requirements.
Strong data entry skills with working knowledge of Microsoft Office programs; experience with Microsoft Excel preferred.
Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Working Environment

The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
Noise levels in the office are typically moderate and consistent with a standard office setting.
For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours.
A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.

Physical Requirements

Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
Fine motor skills: frequent use of hands for typing and operating a computer mouse.
Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.

Pay: $25.00-$30.00/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit https://emsmc.com/careers/ to explore our total rewards package.

Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at [email protected].

The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.

Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.

Apply Now

Refine Your Search

client success jobs in haslet, tx

Client Success Representative II

EMR Client Success Coach

Client Success Executive

Customer Success Specialist

Senior Principal, Client Success: Marketing Solutions — Paid Media

Client Success Associate

Client Success Manager (GBS HR)

Client Success Representative

Customer Success Specialist I - Dallas, TX Market

Customer Success Specialist

Customer Success Manager

Client Success Manager

Customer Success Supervisor - Signature - Dallas, TX

Sr. Director, Client Engagement

Customer Success Manager

Glide Customer Success Manager

Customer Success Manager

Client Success Associate- Spanish/English Territory

Customer Relations Representative - State Farm Agent Team Member

Cashier/Customer Service

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