Top 60 Level call center remote Jobs in Hastings Mi

Customer Care Representative (Hybrid - Caledonia, MI)
Farmers Insurance Group —Caledonia, MI
- $22.89 an hour
- Full-time
- Hybrid work
- Background check
- Office
- High school diploma or GED
- Paid training
- Health savings account
8d
In-Person Contact Center Research Representative - Grand Rapids
Peckham —Grand Rapids, MI
- From $19.19 an hour
- Email
- Background check
- 18 years or older
- English
- Health savings account
- Paid holidays
Intake Coordinator - Outpatient CQI Team
Pine Rest Christian Mental Health Svc —Grand Rapids, MI
- $18.04 - $27.07 an hour
- Full-time
- Hybrid work
- Background check
- Psychiatry
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
1d
Environmental Health and Safety Specialist I
Daimler Truck North America —Kentwood, MI
- $65,000 - $83,000 a year
- Overtime
- Spanish
- Ability to walk for extended periods
- Pass drug screening
- Paid parental leave
- Paid holidays
6d
Field Service Engineer
Park Place Technologies, LLC —Grand Rapids, MI
- Monday to Friday
- Computer science
- Computer Science
- Ability to walk for extended periods
Emergency Medical Technician
US Veterans Health Administration —Battle Creek, MI
- $20.65 - $26.85 an hour
- Online Application
- Background check
- Up to 50% travel
- Psychiatry
12d
Sales Trainer
American Collectors Insurance —United States
- $70,000 - $85,000 a year
- Overtime
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Quick Apply
14d
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Superintendent I - Solar Install - Nationwide
M. A. Mortenson Company —United States
- $111,400 - $195,200 a year
- Construction site
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
Project Manager I or II - Structured Cabling
M. A. Mortenson Company —United States
- $113,500 - $198,200 a year
- Rotating shift
- Construction site
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Quality Engineer II - Structured Cabling
M. A. Mortenson Company —United States
- $89,500 - $120,800 a year
- Rotating shift
- Construction site
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Senior Cloud Solutions Engineer – Intake (Remote)
Govcio LLC —United States
- $175,000 - $185,000 a year
- Full-time
- Remote
- 5 years
- Research
- Windows
Telehealth Therapist (LMFT, LCSW, or LPC) - Remote (CO/AK Licensure) - Full-Time
Banyan Treatment Centers —United States
- Full-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Wellness program
- Paid holidays
Quick Apply
8d
Remote Healthcare Support Specialist | $16.00/hr
Carenet Health —United States
- $16 an hour
- Overtime
- Remote
- Microsoft Outlook
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
8d
Digital Marketing Specialist (Remote)
SERO MENTAL HEALTH —United States
- $65,000 - $75,000 a year
- Weekends as needed
- Remote
- Background check
- 18 years or older
- Marketing
Quick Apply
1d
Inside Sales Representative | Remote | Performance-Based Opportunity
Atlas Life Group —United States
- $2,000 - $6,000 a week
- Full-time
- Remote
- Writing skills
- English
- Mid-level
Quick Apply
14d
EHS Manager-Transportation
Chemtrade —United States
- $110,000 - $125,000 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Up to 50% travel
- Health insurance
- Opportunities for advancement
4d
Sr Process Lead
Infosys —United States
- Remote
- 6 years
- High school diploma or GED
- US work authorization
Quick Apply
6d
Licensed Medicare Agent - Dedicated
Connect One Health, LLC —United States
- $20 - $25 an hour
- Temporary
- Remote
- Spanish
- Research
- 1 year
- Paid training
- Work from home
Quick Apply
7d
Field Engineer I
Ardent Eagle Solutions —United States
- $30 - $50 an hour
- Full-time
- Military
- Data analysis skills
- System design
- Health insurance
- Dental insurance
11d

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Customer Care Representative (Hybrid - Caledonia, MI)

Farmers Insurance Group -
Caledonia, MI

Apply Now

Job Details

Full-time
$22.89 an hour
8 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Referral program

Qualifications

Computer operation
Property & Casualty License
High school diploma or GED
Property casualty insurance
Customer support
Technical Proficiency

Full Job Description

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

Workplace: Hybrid ( #LI-Hybrid )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

The Position

If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.

We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!

In this role you will:

Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
Communicate with customers and agents via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.

The Day-to-Day

Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.
Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.
Escalate unresolved issues requiring advanced support for further resolution.
Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.
Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.
Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.

The Details

Start Date (for non-licensed): Tuesday, September 8th (LOB-Farmers Service Operations)
Start Date (for licensed): Tuesday, October 6th (LOB-Farmers Service Operations)
Location: 5665 North Kraft Lake Drive, Caledonia, MI 49316
You must be located within 50 miles of this location.
Training Schedule:
Your first week with Farmers will be fully remote, Tuesday-Friday 10:30am-7:00pm EST.
During this time you will work with our training team to ensure all log ins are up and running, systems are active, you will enroll in benefits, etc. All the "getting ready for the job" stuff.
Working hours during training: Monday-Friday 10:30am-7:00pm EST
Class Training will last approximately 12 weeks through our award-winning University of Farmers.
Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.
Beginning your 2nd week of training you will be in office Mondays through Thursdays and training virtually on Fridays.
Work Schedule (After Training):
Hours after training will typically remain the same as your training hours.
One class training ends, you will continue working Hybrid.
During this time you will work 3 days in office and 2 days virtually from home.
This position has the potential to transition to a virtual arrangement, typically after approximatley 6 months. However, this timeline may vary depending on individual performance and business needs.
You will need to provide a quiet, distraction free environmeny and high-speed internet.
Normal Business Hours: Monday-Friday 7:45am to 9:15pm, Saturday & Sunday 8:45am to 9:15pm EST

Compensation

Pay is $22.89/hour based solely on geographical location.
Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)!
As a Customer Care Representative, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.

Experience Requirements

Minimum of 1-3 years customer service.
1 year of experience in call center environment or related field preferred.
Experience providing customer support within a high-volume, complex environment preferred.
Strong technical aptitude:
Intermediate computer skills with ability to navigate multiple systems simultaneously.
Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.
Experience with Microsoft Office suite of tools preferred.

Education Requirements

High School Diploma or equivalent required.
Property and Casualty license will be required for this role. If you do not already have a license, Farmers will help you in getting the required license.
Paid Training = training materials & exam itself
Given 2 attempts to pass the exam (coorindated by Farmers)

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Job Type: Full-time

Pay: $22.89 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

level call center remote jobs in hastings mi

Customer Care Representative (Hybrid - Caledonia, MI)

In-Person Contact Center Research Representative - Grand Rapids

Intake Coordinator - Outpatient CQI Team

Environmental Health and Safety Specialist I

Field Service Engineer

Emergency Medical Technician

Sales Trainer

Sales Manager, Sales Operations (Home Services)

Superintendent I - Solar Install - Nationwide

Project Manager I or II - Structured Cabling

Quality Engineer II - Structured Cabling

Senior Cloud Solutions Engineer – Intake (Remote)

Telehealth Therapist (LMFT, LCSW, or LPC) - Remote (CO/AK Licensure) - Full-Time

Remote Healthcare Support Specialist | $16.00/hr

Digital Marketing Specialist (Remote)

Inside Sales Representative | Remote | Performance-Based Opportunity

EHS Manager-Transportation

Sr Process Lead

Licensed Medicare Agent - Dedicated

Field Engineer I

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