Top 5 It help desk support Jobs in Haven Ks

CUSTOMER SERVICE TECHNICIAN - 3rd Shift
SALES DATA INC —Hutchinson, KS
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
CUSTOMER SERVICE TECHNICIAN - 2nd Shift
SALES DATA INC —Hutchinson, KS
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows

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CUSTOMER SERVICE TECHNICIAN - 3rd Shift

SALES DATA INC -
Hutchinson, KS

Apply Now

Job Details

Full-time
$18 - $20 an hour

Qualifications

Computer operation
Equipment troubleshooting
Windows
High school diploma or GED
Computer hardware
Hardware support
Desktop applications
Productivity software
Quality data entry
Customer data entry

Full Job Description

Join the Front Line of Customer Support at MAPS

Customer Service Technician

At MAPS, our Customer Service Technicians are the first point of contact and a critical connection between our customers, field technicians, and internal teams. If you enjoy solving problems, learning new technology, and making a real difference for customers every day, this role offers a rewarding opportunity to grow your skills in a fast-paced, supportive environment.

What You’ll Do….

As a Customer Service Technician, you will play an essential role in ensuring smooth operations and excellent customer experiences by:

Handle inbound and outbound calls with customers and field technicians to diagnose technical issues and deliver timely support solutions.
Record and maintain detailed documentation for point of sale system installations, customer troubleshooting interactions, and incoming purchase requests.
Coordinating the return and tracking of loaner equipment
Creating and managing customer supply order tickets
Maintaining up-to-date customer and store records
Supporting additional tasks and projects as assigned by management

Standard Shift Hours – which could vary as needed:

1st Shift – 8:00 am to 4:00 pm
2nd Shift – 4:00 pm to Midnight
3rd Shift – Midnight to 8:00 am

Work Environment:

Fast-paced office setting with frequent interaction via phone, email, and chat
Primarily sedentary role; approximately 80–90% of work performed at a desk or computer workstation
Extended periods of screen time and computer use required
Occasional lifting or moving of equipment (up to 25 lbs)
Multitasking and prioritizing in time-sensitive situations is common
Collaboration with internal departments and team members

**Note:** The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

What We’re Looking For

We’re looking for motivated individuals who are dependable, detail-oriented, and eager to learn.

Educational & Legal Requirements:

High School Diploma or GED Equivalent
QSR and/or technical computer training is a plus, but not necessary
No felony convictions for 5 years prior to application

Required Skills & Abilities:

Strong attention to detail and organizational skills, ensuring accuracy and efficiency.
Requires strong data entry skills using the company’s proprietary software
Working knowledge of Windows and Microsoft Office software products.
Basic knowledge and understanding of computers, hardware/software terms
Excellent verbal and written communication skills.
Strong interpersonal skills
Strong troubleshooting and problem-solving skills
Ability to work well in a team environment and independently
Ability to be sedentary for up to 8 hours per day
Regular in-person attendance is required
Ability to work occasional weekends and holidays

Preferred Experience and Skills:

Previous Help Desk or Technical Support Experience preferred, but not required
Experience working in a fast-paced customer service environment, such as fast food (QSR) or retail
Computer Assembly/Disassembly knowledge
Bilingual

Apply Now

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it help desk support jobs in haven ks

CUSTOMER SERVICE TECHNICIAN - 3rd Shift

CUSTOMER SERVICE TECHNICIAN - 2nd Shift

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