Top 3 Front desk manager Jobs in Hays, Ks

Hilton Garden Inn Front Desk Agent
Hilton Garden Inn & Convention Center —Hays, KS
- $13 - $15 an hour
- 8 hour shift
- Customer service
- English
- Hotel
- Paid time off
- Employee discount
Quick Apply
11d
Human Services Assistant
State of Kansas - Dept for Children and Families —Ellis, KS
- $15.91 an hour
- Online Application
- Background check
- Customer service
- HIPAA
- Paid holidays
- Health insurance
CHI - Member Services Representative I
HaysMed —Hays, KS
- $13.50 an hour
- Evening shift
- 18 years or older
- Childcare
- High school diploma or GED

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Human Services Assistant
State of Kansas - Dept for Children and Families —Ellis, KS
Valid driver’s license (must maintain valid driver’s license throughout employment). Legible copy of valid driver’s license (if driver’s license is required).
$15.91 an hour
Human Services Specialist
State of Kansas - Dept for Children and Families —Ellis, KS
Legible copy of valid driver’s license (if driver’s license is required). Security Clearance: A background check (KBI - criminal background, welfare fraud,…
$19.35 an hour

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Hilton Garden Inn Front Desk Agent

Hilton Garden Inn & Convention Center -
Hays, KS

Quick Apply

Job Details

Part-time
$13 - $15 an hour
11 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Customer service
English
High school diploma or GED
Front desk
Guest services

Full Job Description

Job description

List of Duties: Front Desk Agent

The Hilton Garden Inn in Hays, KS is looking for a part-time Evening Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for all our guests.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

Greets, checks in, and assigns rooms to guests
Promptly and effectively deals with guest requests and complaints
Answers phone calls and routes appropriately, take accurate messages, makes reservations, and uses upselling techniques as directed by General Manager or Sales Team
Assists sales and marketing efforts as directed by General Manager or Sales Team
Handles confidential information with high integrity
Closing and balancing all room accounts.
Maintains accurate cash, accounting, and reservation records
Responsible for all cash and credit card transactions so that drawers balance at the end of each shift
Making adjustments or corrections to accounts as needed.
Preparing guest folios for Express Check-Out.
Investigating or analyzing out-of-balance situations.
All guest service representative responsibilities
Printing and distributing various computer audit reports.
Answers guest inquiries about area attractions, hotel services, directions, or reservations
Conducts wake up calls as requested
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Records pertinent guest information and issues in the logbook for opening managers review
Keeps communal areas and lobby clean
Assists breakfast hosts in replenishing food or supplies and cleaning as directed
Assists with laundry as directed
Follows company policies and procedures

Note: Other duties as assigned by supervisor or management

The Guest Experience

Create an unforgettable hotel experience with unmatched customer service
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
Attend all hotel required meetings and training
Maintain high standards of teams personal appearance and grooming
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
Perform other duties as requested by management

Job Requirements

Required:

High School Diploma or GED equivalent. Minimum of three months of hotel guest service experience or equivalent training and experience.
Ability to work weekends and holidays
Preferred: Hotel front desk experience

Skills

Interpersonal skills
Guest service
An innate sense of urgency
Adaptability
Detail-oriented
Proficient communication
Ability to multitask
Advanced experience with personal computers and related software applications
Ability to read, write, and speak the English language

Job Types: Full-time, Part-time

Benefits:

Employee discount
Paid time off

Schedule:

8 hour shift
Evening shift
Holidays
Weekend availability

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

Pay: $13.00 - $15.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Shift availability:

Night Shift (Required)

Ability to Commute:

Hays, KS 67601 (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk manager jobs in hays, ks

Hilton Garden Inn Front Desk Agent

Human Services Assistant

CHI - Member Services Representative I

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