Top 35 Call center representative Jobs in Healdsburg, Ca

CALL CENTER REPRESENTATIVE: PART-TIME
GRATON RESORT & CASINO —Rohnert Park, CA
- $20.50 an hour
- Part-time
- Microsoft Excel
- English
- 21 years or older
10d
Telemarketer - State Farm Agent Team Member
Renee Hyde - State Farm Agent —Windsor, CA
- $55,000 - $80,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Retail Support Specialist
DSI Systems —Santa Rosa, CA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Contact Center Agent
Independent Living Systems —Santa Rosa, CA
- $17 - $23 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
2d
Customer Service Representative - EMS Experience - Remote
ProTransport-1, LLC —Cotati, CA
- From $16.90 an hour
- 12 hour shift
- Remote
- Writing skills
- High school diploma or GED
- Typing
Quick Apply
10d
Outbound Inside Sales Representative
First American Financial Corporation —Santa Rosa, CA
- Mid-level
- Business development
- Organizational skills
- Paid training
- Employee stock purchase plan
Computer Support Specialist
V2X —Saint Helena, CA
- Full-time
- Word processing
- Mid-level
- 3 years
Outbound Inside Sales Representative
First American Home Warranty —Santa Rosa, CA
- $17.69 - $23.56 an hour
- Full-time
- Mid-level
- Business development
- Organizational skills
- Paid training
- Employee stock purchase plan
Quick Apply
Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15.25 an hour
- Part-time
- Writing skills
- Windows
- Ability to sit for extended periods
- Health insurance
- 401(k)
Outbound Sales Representative
Axion Deep Labs Inc —United States
- $6,000 - $24,000 a year
- Contract
- Remote
- Mid-level
- Business development
- Communication skills
- Work from home
- Flexible schedule
Quick Apply
11d
Licensed Customer Service Representative
American Collectors Insurance —United States
- $21 - $23 an hour
- Overtime
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
2d
Remote First Shift Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)

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Provider Relations Representative
Imperial Management Administrators Services Inc —Santa Rosa, CA
Staff Provider Relations Telephone Queue, adequately respond to and resolve incoming calls in the appropriate manner. Train providers on an annual basis.
$70,000 - $74,000 a year
Quick Apply
Program Manager, Homeless Services Lake County
Catholic Charities of the Diocese of Santa Rosa —Santa Rosa, CA
Valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation.
$70,720 - $85,280 a year

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Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
Quick Apply
2d
Call Center Agent
Paramount Philly Agency —Columbus, OH
Resolve customer concerns in a timely and courteous manner. We are seeking a professional and customer-focused Call Center Agent to provide exceptional service…
$3,945.20 - $4,751.21 a month
Quick Apply
2d

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CALL CENTER REPRESENTATIVE: PART-TIME

GRATON RESORT & CASINO -
Rohnert Park, CA

Apply Now

Job Details

Part-time
$20.50 an hour
10 days ago

Qualifications

Data integrity assurance
Microsoft Excel
Phone communication
Word embeddings
English
Productivity software
Hotel and accommodations guest complaints handling
Data accuracy checks
Technical Proficiency
Client interaction via phone calls

Full Job Description

Position Summary:
Guest Services Representatives are the first point of contact for our guests and are expected to meet and exceed Graton Resort & Casino guest service standards in a thorough and efficient first contact resolution. Guest Services Representatives are responsible for answering inbound/outbound calls, texts, emails, and web chat, as well as any other communication channels in our effort to redefine hospitality, and in creating an effortless experience.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and
promoting our values.
2. Expert communicator that can listen effectively and communicate in a clear, concise, friendly, and professional manner within the Department Standards.
3. Thorough understanding of the Graton Rewards Programs and Benefits, including tier benefits,
exclusive special events, entertainment, and promotions.
4. Inbound/outbound calls and process guest requests within a single call resolution.
5. Apply proper communication etiquette and service standards to satisfy various guest situations and requests.
6. Build positive rapport with all manner of guests over various channels of communication, including but not limited to: phone, text, email, and web chat.
7. Ensure all communications with guests (both internal and external) result in a pleasant experience for the guest.
8. Multi-task between multiple software programs such as Hotel Reservation System, Event Ticketing System, Bravo, Microsoft Office Suite, Parton/IGT, Graton Resort & Casino website, Genesys Telephony, and more.
9. Assist with pool bookings, tax season inquiries, and other seasonal events.
10. Maintain a thorough knowledge of all aspects of Graton Resort & Casino, including but not limited to promotions, entertainment, dining, spa services, and other relevant services and amenities that enhance the Guest experience.
11. Book, cancel or otherwise modify room reservations as per the requests of our guests.
12. Provide general administrative support to Player Development, Rewards Center, Promotions, Events, and other departments.
13. Assist and maintain Poker Game Waitlist.
14. Process return mail by correcting and updating addresses.
15. Other duties and responsibilities as assigned.

Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Ability to multi-task between administrative and technical duties, in conjunction with providing verbal guest service over the phone.
3. Excellent verbal, written, and oral communication skills with Guests, Team Members and Management.
4. Adapt well under pressure in a fast-paced work environment with high-call volume.
5. High degree of accuracy and data integrity.
6. Guest service driven with outgoing, positive, and energetic personality.
7. Strong phone and communication skills.
8. Engage in active listening with our guests to better assist.
9. Proficiency with computers and a basic understanding of Microsoft Office tools (Word, PowerPoint, and Excel).
10. Ability to multitask and operate several computer-based systems simultaneously.
11. Must be able to respond calmly and make rational decisions when handling guest conflicts.
12. Critical thinking and problem-solving skills in creating personalized solutions for guests.
13. Willingness to adapt and learn new material as it becomes available.
14. Must be fluent and literate in English.
15. Ability to handle a flexible work schedule, working weekends and holidays.

Physical Requirements:
1. Manual dexterity to operate job related equipment.
2. Must be able to remain in a stationary position during the duration of shift.

Age Requirement: 21 years of age or older

Pay Rate: $20.50/Hour

Apply Now

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call center representative jobs in healdsburg, ca

CALL CENTER REPRESENTATIVE: PART-TIME

Telemarketer - State Farm Agent Team Member

Retail Support Specialist

Contact Center Agent

Customer Service Representative - EMS Experience - Remote

Outbound Inside Sales Representative

Computer Support Specialist

Outbound Inside Sales Representative

Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time

Outbound Sales Representative

Licensed Customer Service Representative

Remote First Shift Contact Center Representative – Full Time & Part Time

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