Top 14 Guest service agent Jobs in Healdsburg, Ca

Guest Service Agent Front Office - Liora Estate
Liora —Healdsburg, CA
- Part-time
- Hotel
- Conflict management
- Organizational skills
Quick Apply
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
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Guest Service Agent
Santa Rosa Hampton Inn & Suites by Hilton —Santa Rosa, CA
- $19 - $21 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Hampton Inn & Suites Windsor - Front Desk Agent
Aimbridge Hospitality —Windsor, CA
- $17 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Services Agent
Calistoga Motor Lodge & Spa —Calistoga, CA
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
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Front Desk Agent
Pyramid Hotel Group —Santa Rosa, CA
- $18 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
11d
Front Desk Staff
Mandala Springs —Cobb, CA
- From $18 an hour
- Part-time
- Computer literacy
- Data entry
- Organizational skills
- Flexible schedule
Quick Apply
6d
Front Desk Supervisor
Santa Rosa Hampton Inn & Suites —Santa Rosa, CA
- $23 - $25 an hour
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
4d
Leasing Coordinator
BARKER MANAGEMENT INCORPORATED —Santa Rosa, CA
- $26 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Paid sick time
5d
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
Quick Apply
Guest Service Representative
Hotel Dega —Bodega Bay, CA
- From $20 an hour
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Employee discount
Quick Apply
14d
Hotel Front Desk Agent
Indian Springs Resort —Calistoga, CA
- $23 an hour
- Part-time
- Front desk
- In-person
- Guest services
Quick Apply

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Guest Service Agent Front Office - Liora Estate
Liora —Healdsburg, CA
Previous experience in customer service, front desk operations, or hospitality is preferred, as it provides a strong foundation for handling guest interactions…
Quick Apply

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RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
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Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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guest service agent jobs near healdsburg, ca

Guest Service Agent Front Office - Liora Estate

Liora
Healdsburg, CA

Quick Apply

Job Details

Part-time

Qualifications

Conflict management

Full Job Description

Job Summary:

We are seeking a friendly, detail-oriented, and customer-focused Guest Services Front Desk Agent to join our team. As the first point of contact for guests, you will play a vital role in creating a welcoming and seamless experience. Your responsibilities include managing reservations, check-ins and check-outs, handling guest inquiries, processing payments, and ensuring smooth front desk operations. If you thrive in a fast-paced hospitality environment and enjoy providing top-tier service, we look forward to hearing from you!

This is a Part Time position with the option to grow into Full Time. Must be able to Work Evenings and Weekends.

Key Responsibilities:

Guest Services:

Greet guests warmly and assist with check-in/check-out processes efficiently. Provide guests with information about hotel services, amenities, and local attractions while addressing requests, special accommodation, and complaints in a professional and timely manner. Escalate as necessary. Coordinate with housekeeping and maintenance and other departments and staff to ensure guest needs are met and maintain an organized and inviting front desk area.

Reservations & Bookings:

Process and manage room reservations via phone, email, online platforms, and in person. Update and modify reservations while ensuring accuracy in guest records, monitor room availability and pricing to maximize occupancy and revenue, and handle cancellations, no-shows, and reservation changes in accordance with hotel policies.

Financial Transactions & Billing:

Process guest payments, deposits, refunds, and incidental charges securely while issuing invoices and receipts and resolving billing discrepancies. Maintain accurate financial records and reconcile transactions at the end of each shift to ensure proper account management.

Hotel Operations & Administration:

Follow company policies regarding safety, security, grooming and dress code, time and attendance, meal and rest breaks, and professionalism and conduct standards while maintaining accurate guest records, incident reports, and special request logs. Communicate effectively with hotel staff and departments to ensure seamless operations and handle confidential guest information with professionalism and discretion. Consistently uphold the hotel’s high service standards and brand values.

Qualifications & Skills:

Education & Experience:

Previous experience in customer service, front desk operations, or hospitality is preferred, as it provides a strong foundation for handling guest interactions and operational tasks efficiently.

Technical & Soft Skills:

Proficiency in hotel reservation and property management systems (e.g., Opera, Maestro, Cloudbeds, PMS, etc.) is highly desirable but not required. Strong verbal and written communication skills, excellent problem-solving and conflict-resolution abilities, and keen attention to detail are essential. The ideal candidate should possess strong organizational skills, the ability to multitask in a fast-paced environment, a professional demeanor, and a customer-focused demeanor. Additionally, the ability to obtain and maintain Food & Alcohol Handler’s Certification upon hire, if required.

Physical Requirements & Work Environment:

Flexibility to work various shifts, including nights, weekends, and holidays, is required. The role involves standing for extended periods and lifting of objects such as luggage, mail, boxes, supplies and deliveries. Regular interaction with guests and staff in a dynamic hospitality environment is expected, as well as adaptability to indoor and outdoor working conditions.

Assist other departments and perform other duties as assigned by management.

Quick Apply

Refine Your Search

guest service agent jobs in healdsburg, ca

Guest Service Agent Front Office - Liora Estate

Concierge Agent Front Desk

Guest Service Agent

Hampton Inn & Suites Windsor - Front Desk Agent

Guest Services Agent

Front Desk Agent

Front Desk Staff

Front Desk Supervisor

Leasing Coordinator

Itinerary Designer/Concierge

Guest Service Representative

Hotel Front Desk Agent

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