Specialist - Technology Support Analyst
CCPS - Various Locations —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Full-time
- Classroom
- Current TB test
- Writing skills
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Online Application
- Google Workspace
- Current TB test
- Computer Science
Information Technology Specialist
Hopewell City School District —Hopewell, VA
- $59,729 - $94,729 a year
- Full-time
- School experience
- Classroom
- High school
14d
IT Support Technician (Entry Level)
Jabil Circuit —Prince George, VA
- $23.89 - $43.03 an hour
- Extended hours
- Construction site
- Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Help Desk Analyst
ATC —Chesterfield, VA
- Contract
- Microsoft Outlook
- Communication skills
- Entry level
Assistant Technical Support Representative
Ferguson Enterprises, LLC —Richmond, VA
- $17.36 - $27.76 an hour
- Full-time
- Remote
- Research
- Residential
- Java
- Paid parental leave
- Health insurance
5d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Chester, VA
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Analyst
Empower Brands —Richmond, VA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Help Desk Analyst - Chesterfield, VA/On-Site
Software Technology Inc —Chesterfield, VA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Inside Industrial Sales - Customer Service Rep
Macroseal Inc. —Prince George, VA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Phone Support Refrigeration Technician
Dover Food Retail —Colonial Heights, VA
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Richmond, VA
- $19 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
11d
Help Desk / Jr. System Administrator (Tier 1 and 2)
Central Point Partners —Richmond, VA
- Up to $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
4d
Commercial Customer Support Specialist
VSP Technologies —Prince George, VA
- Full-time
- Engineering
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
7d
TrakSYS Support Engineer
Experis —Richmond, VA
- Contract
- Mid-level
- Windows
- SQL
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Richmond, VA
- $21 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
11d
Site Infrastructure Specialist
Eaton —Richmond, VA
- $84,000 - $123,000 a year
- On call
- Background check
- Microsoft Outlook
- Mid-level
- Retirement plan
Helpdesk Support-
Software Technology Inc —Chesterfield, VA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
IT Help Desk Technician
Murgado Automotive Group —Richmond, VA
- $25 - $35 an hour
- Weekends as needed
- Computer Science
- Dealership
- English
- Health insurance
- Dental insurance
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply

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technical support jobs near heights va

Specialist - Technology Support Analyst

CCPS - Various Locations
Chesterfield, VA

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Job Details

Full-time
$57,488.00 - $97,720.85 a year

Qualifications

Driver's License
Computer hardware

Full Job Description

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.

General Description:

The Technology Support Analyst (TSA) provides Tier 1 & 2 technical support and assistance to schools and departments in the installation and operation of computer hardware, software, and peripherals. Work is performed within established procedures and standard practices under general supervision. Contacts are regularly and frequently made at all organizational levels within and outside the department. Sound professional judgment and good customer service skills are required.

Job Description:

PLEASE CLICK HERE FOR FY27 RATES.

Essential Job Functions :

Provides customer support to both technical and non-technical customers, and proactively follows-up to ensure complete resolution
Translates technical information effectively for non-technical personnel to ensure understanding
Works independently or as part of a team to identify and resolve issues with Chromebooks, Windows devices, printers, copiers, and application administration
Performs through root-cause analysis on support incidents, ensuring all issues are properly identified and documented; Elevates complex issues as required
Provides support for audio/visual (A/V) equipment, including speakers, projectors, microphones, lighting, and sound boards
Provides support for classroom technology, including interactive boards, document cameras, and A/V connections
Manages imaging, software installations, and general repairs for Windows devices
Maintains accountability of all applicable hardware assets in the assigned location
Performs other related duties as assigned

Budgetary Responsibility :

This position has no budgetary responsibility.

Report Preparation :

Prepares reports as requested by supervisor

Equipment Operation :

Utilizes a personal computer, general office equipment, and equipment related to Technology Services

Contacts:

This position has frequent contact with Principals, staff, students, and vendors in order to answer questions, provide information, and resolve problems. Other contacts include supervisors, Division of Technology Services staff, and other Central Office staff.

Work Direction/Supervision :

Takes direction from team lead supervisor and assists team lead supervisor in supporting team area schools. This is not a supervisory position.

Decision Making:

This position requires independent decision-making to assist employees with any technology-related issue and seeks supervisor’s advice or guidance in unusual situations.

Formal Policy-Setting Responsibilities :

This position has no formal policy-setting responsibilities, but may inform supervisors of various technology functions, issues, and trends.

Physical Demands:

Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal indoor levels, outdoors and on the telephone; speak in audible tones so that others may understand clearly; physical agility to drive, bend, stoop, sit on the floor, climb stairs, walk and reach overhead. Entails movement and placement of computer peripherals, must be able to lift and/or move up to 50 pounds.

Work Environment:

The employee regularly works in an office or school environment. The noise level will vary, but is typically quiet to moderate. Normal precautions of working around electronic equipment must be exercised at all times.

Knowledge/Skills/Abilities :

Demonstrated ability to communicate effectively, both verbally and in writing, including the ability to convey technical information to non-technical personnel
Considerable knowledge of computer hardware, software, and peripherals
Demonstrated ability to analyze, troubleshoot, and resolve typical hardware and software issues independently

Additional Job Requirements:

Education, training or experience sufficient to demonstrate the required knowledge, skills and abilities; Valid Virginia Driver’s License; This position requires the incumbent to drive. In accordance with Policy 5431, an employee who occupies the position and is assigned a district-owned or leased motor vehicle will be subject to annual driving checks and must maintain acceptable records pursuant to the standards set forth in the policy.

Applicants considered for employment must successfully complete the following background investigations/tests:

Federal Bureau of Investigation (FBI) Criminal History Investigation
State Police Criminal History Investigation
Child Protective Services (CPS) Investigation
Tuberculosis Screening/Test

Compensation

$57,488.00 - $97,720.85

Hours Per Day

Days Per Year

260

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.

Apply Now

Refine Your Search

technical support jobs in heights va

Specialist - Technology Support Analyst

Specialist - Technology Support Analyst (Central Help Desk)

Information Technology Specialist

IT Support Technician (Entry Level)

Help Desk Analyst

Assistant Technical Support Representative

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Support Analyst

Help Desk Analyst - Chesterfield, VA/On-Site

Inside Industrial Sales - Customer Service Rep

Phone Support Refrigeration Technician

In-Home Sales & Tech Support (Full-Time)

Help Desk / Jr. System Administrator (Tier 1 and 2)

Commercial Customer Support Specialist

TrakSYS Support Engineer

In-Home Sales & Tech Support (Part Time)

Site Infrastructure Specialist

Helpdesk Support-

IT Help Desk Technician

Call Center Remote Customer Service Representative

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