Top 78 Customer service associate i Jobs in Henderson, Nv

Customer Service Specialist I | Henderson, NV
Employers —Henderson, NV
- $20.50 - $21.50 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Customer Service Associate I
Dollar Tree —Henderson, NV
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Specialist I | Henderson, NV
Employers Insurance Group (EIG) —Henderson, NV
- $20.50 - $21.50 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Quick Apply
Customer Advocate 1, Contact Center Support
PDS Health —Henderson, NV
- $18.60 - $24.40 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Care Representative I
Quest Diagnostics —Las Vegas, NV
- From $17.20 an hour
- 8 hour shift
- Microsoft Outlook
- Laboratory experience
- Military encouraged
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Customer Support Agent I
Bayside Support Services —Las Vegas, NV
- $38,480 a year
- 8 hour shift
- Computer literacy
- English
- Office
- Paid parental leave
- Disability insurance
Quick Apply
1d
Care Specialist I, Las Vegas, NV / Hybrid
FreedomCare —Las Vegas, NV
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Customer Service Associate I
Family Dollar —Las Vegas, NV
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Support Case Specialist I
Caesars Entertainment —Las Vegas, NV
- Weekends as needed
- Background check
- Spanish
- Pass drug screening
Overnight Customer Service Representative Store 1
S&S FUELS MANAGEMENT LLC —Las Vegas, NV
- From $13.50 an hour
- Part-time
- Ability to walk for extended periods
- Basic math
- English
- Disability insurance
- Health insurance
Customer Service Representative Store 1
S&S FUELS MANAGEMENT LLC —Las Vegas, NV
- $12.50 - $13.50 an hour
- Part-time
- Ability to walk for extended periods
- Basic math
- English
- Disability insurance
- Health insurance

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Customer Service Specialist I | Henderson, NV
Employers —Henderson, NV
Deliver an exceptional customer experience while answering calls, emails, or chats from a minimum of 2 workgroups. Process requests for forms and applications.
$20.50 - $21.50 an hour
Customer Service Associate I
Dollar Tree —Henderson, NV
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.
$12.00 - $12.50 an hour

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Customer Service Associate I
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Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one’s actions by helping…
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
Managing large amounts of inbound and outbound calls in a timely manner. High-volume customer service office and/or call center environment serving low-income…
$18 an hour
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Customer Service Specialist I | Henderson, NV

Employers -
Henderson, NV

Apply Now

Job Details

Full-time
$20.50 - $21.50 an hour

Benefits

401(k) matching

Qualifications

Foreign language proficiency
Microsoft Outlook
Phone communication
Spreadsheets
High school diploma or GED
Office experience

Full Job Description

Customer Service Specialist I | 100% in-office call center environment (Henderson, NV / Las Vegas, NV)

General Summary

The Customer Service Center Specialist I provides support to EMPLOYERS’ customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction and contribute to the organizations success by resolving any emerging issues a customer might face with accuracy and efficiency.

Essential Duties and Responsibilities

Customer Experience - Call Center
- Deliver an exceptional customer experience while answering calls, emails, or chats from a minimum of 2 workgroups.
  - Provide information, answer questions and facilitate resolution to customer inquiries.
- Provide accurate information to customers in accordance with company policy and department guidelines.
- Defuse situations through research, customer education, and investigation.
- Demonstrate listening skills while exhibiting excellent customer service and integrity to promote ease of doing business with EMPLOYERS.

Process and Procedure - Call Center
- Document details of interactions consistently, timely and accurately.
- Act in accordance with policies, procedures, statutes and state laws, as applicable.
- Process requests for forms and applications.
- Route calls when necessary to appropriate resource.
- Assist clients with registering and navigating EMPLOYERS online systems.
- Follow through on customer communications via phone, email or chat as needed.

Functional and Technical - Call Center
- Display basic knowledge and competency in assigned workgroup(s).
- Meet performance and quality standards.
- Recognize and alert management of trends in customer calls.
- Utilize internal and external resources to improve knowledge and skill base.
- Other duties may be assigned.

Job Requirements

Bilingual English/Spanish communication skills required.
Must have High School diploma or GED equivalent.
Must have one (1) year of experience in office, in a call center environment.
Ability to perform multiple tasks simultaneously.
Ability to adjust priorities appropriately in a fast paced environment.
Ability to conduct business efficiently and effectively over the telephone utilizing proper phone etiquette.
Ability to read, write, and communicate clearly in English.
Demonstrated customer service experience.
Possess expert PC skills including Outlook, Word, Excel spreadsheets and Internet use.
Demonstrate attention to detail with timeliness and accuracy.
Maintain high standards, measures despite pressing deadlines and added responsibilities.

Preferred, But Not Required

Bilingual in Spanish
Experience with cloud based Call Center ACD/CRM software preferred.
Experience with Five9 telephony system preferred.
Relevant product knowledge (Insurance or Workers’ Compensation).
Associates Degree preferred.

An equivalent combination of education and experience may be substituted for the requirements listed above.

Work Environment

This position is required to be in-office full time (located in Henderson, NV) with minimal travel to other office locations/meeting locations occasionally.
This role potentially and will routinely use office equipment such as computers, phones, printers, and web conferencing technology as examples.
This is largely a sedentary role; however, some mobility is required
Occasional extra hours may be needed to accommodate business needs (voluntary basis)
Occasional lifting of a maximum of 30lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Start Date: August 24, 2026

Must be able to start 08/24/2026 and work without interruption for the first two training weeks, as they are crucial learning days to understanding the functions of the role.

Pay Rate: $20.50 per hour (21.50 per hour for bilingual (Spanish) ) and a comprehensive benefits package with 401k and match. Please follow the link to our benefits page for details! https://www.employers.com/careers/our-benefits-and-perks/

About EMPLOYERS:

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Apply Now

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customer service associate i jobs in henderson, nv

Customer Service Specialist I | Henderson, NV

Customer Service Associate I

Customer Service Specialist I | Henderson, NV

Customer Advocate 1, Contact Center Support

Customer Care Representative I

Customer Support Agent I

Care Specialist I, Las Vegas, NV / Hybrid

Customer Service Associate I

Support Case Specialist I

Overnight Customer Service Representative Store 1

Customer Service Representative Store 1

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