Top 59 It operations center shift supervisor Jobs in Henderson, Nv

IT Operations Center Shift Supervisor
Boyd Gaming —Las Vegas, NV
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Control Center Supervisor
LAS VEGAS CONVENTION AND VISITORS AUTHORITY —Las Vegas, NV
- $67,500 - $84,300 a year
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Tech I - IT Ops Center
Wynn Las Vegas —Las Vegas, NV
- Weekends as needed
- Computer Science
- Bachelor's degree
- SharePoint
Quick Apply
Human Resources Generalist DC
Sephora —Las Vegas, NV
- $86,100 - $90,000 a year
- Overtime
- Analysis skills
- Continuous improvement
- Mentoring
- Health savings account
- Disability insurance
Security Officer I (Flex)
Las Vegas Valley Water District —Las Vegas, NV
- $28.50 - $32.98 an hour
- Full-time
- Background check
- CPR Certification
- Customer service
3d
Manager, Operations
Levi Strauss & Co. —Henderson, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Asst Director Guest Services
Hilton Grand Vacations —Las Vegas, NV
- Mid-level
- 3 years
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Learning Coordinator
Quince —North Las Vegas, NV
- $64,733 - $73,611 a year
- Background check
- Writing skills
- Mid-level
HR Generalist
Pattern —North Las Vegas, NV
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
- Health savings account
- Paid holidays
Warehouse Supervisor
Hudson by Avolta —Las Vegas, NV
- $28.42 an hour
- Weekends as needed
- Maintenance
- Mid-level
- Forklift
- Paid holidays
- Health insurance
4d
Supervisor, Waving
Crocs Inc (Enterprise) —Las Vegas, NV
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Casino Services Supervisor
Fontainebleau Las Vegas —Las Vegas, NV
- $24.64 an hour
- Weekends as needed
- Computer literacy
- Sanitation
- English
SHIFT SUPERVISOR
Rite of PassageAdolescent Treatment Cntr —Las Vegas, NV
- Current TB test
- Military
- Pass drug screening
- 403(b) matching
- Dental insurance
Quick Apply
At Your Service Center Associate, Henderson Galleria at Sunset - Flex
Macy’s —Henderson, NV
- $15.00 - $19.51 an hour
- Part-time
- Hospitality
- Merchandising
- English
- Store discount
- Paid holidays
8d
Event Services Supervisor
The Smith Center —Las Vegas, NV
- $55,000 - $58,000 a year
- Extended hours
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Clerk - Box Office Sales
The Venetian Resort Las Vegas —Las Vegas, NV
- Weekends as needed
- Sales
- Word processing
- English
FUL-Geographer (Geographic Information System)
US National Park Service —Boulder City, NV
- $63,046 - $81,964 a year
- Overtime
- Background check
- 18 years or older
- Computer Science
4d
Manager, Facilities DC
Sephora —Las Vegas, NV
- $99,025 - $110,675 a year
- Overtime
- Customer service
- Mid-level
- Office
- Health savings account
- Disability insurance
8d
Transportation Aide / Van Driver
North Las Vegas Care Center —N Las Vegas, NV
- $18 - $20 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Loan repayment program
- Disability insurance
7d
Biometrics (Fingerprinting) Technician - On Call
Amentum —Las Vegas, NV
- $17.96 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Employee stock purchase plan
- Paid holidays
9d

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it operations center shift supervisor jobs near henderson, nv

IT Operations Center Shift Supervisor

Boyd Gaming -
Las Vegas, NV

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Phone communication
High school diploma or GED
Desktop applications
AS400
Typing
Productivity software
Client interaction via phone calls

Full Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for personnel-related matters for assigned staff members including but not limited to interviewing, hiring/recommending for hire, scheduling, training, evaluating, coaching, and counseling.
Serve as Event Coordinator for all major system events/outages.
Resolve and assist Support Center staff with resolving the majority of calls at first point of contact through the use of a knowledge base and other knowledge tools.
Escalate problems to second level support areas as appropriate.
Analyze alarm conditions presented by various internal management systems; perform triage efforts to assist in troubleshooting the affected application(s)/infrastructure(s).
Effectively use appropriate tracking, metrics, and reporting systems to manage, report, and escalate issues.
Ensure that all work is consistently executed in accordance with established P&Ps and applicable regulatory requirements.
Keep staff informed about activities, problems, P&Ps, and the like.
Actively participate in meetings.
Work with staff to maintain an up-to-date knowledge base.
Ensure proper prioritization for shift flow.
Keep management informed about activities and problems; provide input into support operations and processes; assist in the development and management of P&Ps; assist in the development of associated training for Support Center staff.
Prepare reports as prescribed and/or requested.
Perform all duties in strict accordance with Company, departmental, and regulatory guidelines and levels at all times while meeting or exceeding established service levels and expectations.

Qualifications

Must be at least 21 years of age.
High school diploma (or equivalent) required; Associate’s degree or an equivalent level of experience preferred.
Two (2) years of Help Desk/Support Center experience and one (1) year of prior supervisory experience strongly preferred.
One (1) year of applied experience with iSeries required.
ITIL V3 Foundation Certification preferred.
Must be knowledgeable in basic computer operation and related troubleshooting efforts.
Must be able to type quickly and accurately, preferably at least 50 wpm.
Must have exceptional customer service, communication, and phone etiquette skills.
Must be highly organized, detail-oriented, and able to effectively multi-task.
Must be proficient in various Microsoft Office applications.
Must be able to obtain/maintain any necessary certifications and/or licenses

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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Refine Your Search

it operations center shift supervisor jobs in henderson, nv

IT Operations Center Shift Supervisor

Control Center Supervisor

Tech I - IT Ops Center

Human Resources Generalist DC

Security Officer I (Flex)

Manager, Operations

Asst Director Guest Services

Learning Coordinator

HR Generalist

Warehouse Supervisor

Supervisor, Waving

Casino Services Supervisor

SHIFT SUPERVISOR

At Your Service Center Associate, Henderson Galleria at Sunset - Flex

Event Services Supervisor

Clerk - Box Office Sales

FUL-Geographer (Geographic Information System)

Manager, Facilities DC

Transportation Aide / Van Driver

Biometrics (Fingerprinting) Technician - On Call

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