Top 76 Membership representative... Jobs in Hendersonville, Nc

Contact Center Representative
Self-Help —Hendersonville, NC
- Full-time
- Microsoft Word
- Spanish
- Basic math
Branch Customer Service & Sales Representative - Hendersonville, NC
AAA The Auto Club Group —Hendersonville, NC
- $19.00 - $21.50 an hour
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Membership Representative - Asheville
YMCA of Western North Carolina —Asheville, NC
- $12.96 - $16.20 an hour
- Part-time
- Microsoft Word
- Spanish
- Sales
- 403(b)
Quick Apply
Operator, Aseptic Filler (C-Shift 6:00pm-6:30am)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- 3 years
- Ability to climb stairs
- High school diploma or GED
- Disability insurance
- Health insurance
Aseptic Filler Operator (C-Shift 6:00pm-6:30am)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- $25 an hour
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
- Disability insurance
- Health insurance
Operator, Aseptic Filler (D-Shift 6:00pm-6:30am)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- 3 years
- Ability to climb stairs
- High school diploma or GED
- Disability insurance
- Health insurance
Lifeguard - Black Mountain
YMCA of Western North Carolina —Black Mountain, NC
- $13 - $16 an hour
- Part-time
- CPR Certification
- BLS Certification
- First Aid Certification
- 403(b)
Quick Apply
Youth Development Attendant Lead - Candler
YMCA of Western North Carolina —Candler, NC
- $14.26 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
- 403(b)
Quick Apply
Youth Development Attendant - South Asheville
YMCA of Western North Carolina —Asheville, NC
- $11.79 - $14.73 an hour
- Part-time
- Children
- 16+ years old
- Ability to stand for extended periods
- 403(b)
Quick Apply
Youth Development Attendant - Hendersonville
YMCA of Western North Carolina —Hendersonville, NC
- $11.79 an hour
- Part-time
- No degree
- Children
- 16+ years old
- 403(b)
Quick Apply
Licensed Customer Service Rep- Hendersonville, NC
AAA The Auto Club Group —Hendersonville, NC
- $23.00 - $25.50 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Utility Locator
Bigham Cable Construction, Inc. —Tryon, NC
- Overtime
- 18 years or older
- Clean driving record
- Ability to climb stairs
- Employee stock purchase plan
- Paid holidays
Quick Apply
Digital Member Services Agent
Self-Help —Hendersonville, NC
- Online Application
- Spanish
- Microsoft Excel
- Microsoft Outlook
Business Development Representative
Red Oak Recovery Center —Asheville, NC
- HIPAA
- Mid-level
- Office
- Paid training
- Health insurance
Label Operator - 1st Shift (6:00am - 2:30pm)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Mentoring
- Disability insurance
- Health insurance
Operator, Forklift & Materials Handler (2nd Shift: 2:00p-10:30p)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- $21 an hour
- Full-time
- Forklift
- Ability to climb stairs
- High school diploma or GED
- Disability insurance
- Health insurance
Lifeguard - Hendersonville
YMCA of Western North Carolina —Hendersonville, NC
- $13 - $16 an hour
- Part-time
- CPR Certification
- BLS Certification
- First Aid Certification
- 403(b)
Quick Apply
Technician, Sanitation (1st Shift 6:00am-2:30pm)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- Ability to climb stairs
- Ability to lift 50 pounds
- Manufacturing
- Disability insurance
- Health insurance
Operator, Filler I | 1st Shift (6a - 2:30p)
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- Ability to climb stairs
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Operator, Case Packer
LASSONDE PAPPAS AND CO INC —Hendersonville, NC
- Full-time
- Ability to climb stairs
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance

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Contact Center Representative

Self-Help
Hendersonville, NC

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Job Details

Full-time

Qualifications

Microsoft Word
Spanish
Basic math
Word embeddings
English
High school diploma or GED
Fax machines
Faxing

Full Job Description

Job Description:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity . In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income or wealth.

Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

We are seeking a Contact Center Specialist to join our team!

WHAT You’ll Do :

DIRECT MEMBER SUPPORT

Successfully respond to member questions raised via phone, email or online portal or forward to appropriate individuals for response .
Process and assist with home loan payments via telephone and internet tools, home lending transmittals, external wire requests, and other transactions as may be needed.
Cross-sell credit union products and services when appropriate . Provide preliminary information on IRA accounts, loan products and collection activities and/or refer to appropriate contact outside of the call center.
Understand and respond to unique requests of all inquiries including high net-worth, high-touch, mission-supportive depositors as well as difficult, emotional or problematic member situations and respond to member needs effectively and appropriately.
Research member inquiries to ensure proper follow up and satisfaction.

ONLINE AND MOBILE SUPPORT

Process online membership applications.
Assist members with forms that may require electronic signatures.
Successfully respond to and/or forward relevant questions submitted through the Self-Help website portal.
Provide support for mobile and online banking customers with minimal transfers or hold times.

OTHER

Successfully manage Shortel Contact Center Coding Protocols- logging in and out of call center software, coding nature of calls, using wrap up codes when finishing a call, coding approved breaks, system releases, percentage of queued calls answered, abandoned calls, wait time and time spent with member, etc.
Travel to other locations as needed for coverage, training or other needs.
Perform other duties as may be deemed necessary.

WHAT You’ll Need :

High school diploma or equivalent.
1 to 2 years customer service experience in a call center or retail operations environment.
Ability to communicate effectively in verbal and written form.
Bilingual English/Spanish Required
Ability to sell products and services.
Excellent verbal and communication skills.
Proficiency in Word required . Proficiency with Excel preferred.
Excellent math ability.
Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to : PC , fax, copier, telephone, etc.
Ability to travel as needed.
Knowledge of Shortel Phone Systems and Credit Union policies and procedures preferred .
Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
Preference for working in organizations that place priority on teamwork and collaboration.

Ability to demonstrate Self-Help's Core Values:

o Mission Before Self

o Service With Excellence

o Embracing & Promoting Change

o Results Not Credit

o Diversity as a Strength

o Financial Sustainability for Mission Impact

PHYSICAL REQUIREMENTS/WO R K ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Close vision is required .
Employee is regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms.
Employee is frequently required to type and use a keyboard.
The employee must occasi onally lift and/or move up to 20 to 40 pounds .

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

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Refine Your Search

membership representative... jobs in hendersonville, nc

Contact Center Representative

Branch Customer Service & Sales Representative - Hendersonville, NC

Membership Representative - Asheville

Operator, Aseptic Filler (C-Shift 6:00pm-6:30am)

Aseptic Filler Operator (C-Shift 6:00pm-6:30am)

Operator, Aseptic Filler (D-Shift 6:00pm-6:30am)

Lifeguard - Black Mountain

Youth Development Attendant Lead - Candler

Youth Development Attendant - South Asheville

Youth Development Attendant - Hendersonville

Licensed Customer Service Rep- Hendersonville, NC

Utility Locator

Digital Member Services Agent

Business Development Representative

Label Operator - 1st Shift (6:00am - 2:30pm)

Operator, Forklift & Materials Handler (2nd Shift: 2:00p-10:30p)

Lifeguard - Hendersonville

Technician, Sanitation (1st Shift 6:00am-2:30pm)

Operator, Filler I | 1st Shift (6a - 2:30p)

Operator, Case Packer

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