Top 26 service manager Jobs in hermiston or

Manager, Customer Service LTC Transactions
Genworth —Oregon
- $58,800 - $102,500 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Children
- Paid holidays
- Loan repayment program
1d
Duty Supervisor (Part-time)
Riverwalk Estates —Kennewick, WA
- $19 an hour
- Part-time
- In person
- Background check
- 18 years or older
- Word processing
Quick Apply
Service Manager
United Rentals, Inc. —Hermiston, OR
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Education Manager
UMATILLA-MORROW COUNTY HEAD START INC —Hermiston, OR
- $62,562.19 - $68,548.31 a year
- Full-time
- Classroom
- Current TB test
- Working with individuals with disabilities
- Opportunities for advancement
Quick Apply
Field Service Lead
The New IEM, Llc —Irrigon, OR
- Military
- Office
- Ability to lift 50 pounds
Field Service Lead
Industrial Electric Manufacturing —Boardman, OR
- Military
- Office
- Ability to lift 50 pounds
Quick Apply
Supervisor (RN) Emergency Services
Trios Health —Kennewick, WA
- $41.52 - $65.16 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Disability insurance
- Health insurance
Quick Apply
CL23149: Nutrition Services Lead Cook - Sage Crest
Sage Crest Elementary —Kennewick, WA
- $18.99 - $21.24 an hour
- Part-time
- Background check
- ServSafe
- Ability to walk for extended periods
Wind Project Manager - Construction Services
TAKKION Ops Management LLC —United States
- $150,000 - $200,000 a year
- Extended hours
- Construction site
- 5 years
- Engineering
- Health insurance
- Dental insurance
Technical Service Manager - Pulp & Paper
Chemtrade —United States
- $120,000 - $130,000 a year
- Full-time
- Management
- 5 years
- Engineering
- Opportunities for advancement
8d
Digital Services Manager
PROSITES INC —United States
- $95,000 - $115,000 a year
- Overtime
- Remote
- 7 years
- Marketing
- Master's degree
Quick Apply
6d
Innovations Waiver Care Manager
TRILLIUM HEALTH RESOURCES —United States
- $54,106 - $67,210 a year
- Full-time
- RN License
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Duty Supervisor (Part-time)
Riverwalk Estates —Kennewick, WA
The "concierge" part of the duties are safety duties: answering e-calls and helping residents who are up at night and need assistance.
$19 an hour
Quick Apply
Retail Assistant Manager - Part-Time
maurices —Hermiston, OR
Maurices provides early access to earnings powered by PayActiv. Ability to foster a team while creating a positive working environment.

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Advisor/Manager
Auto Ignite Management —Reynoldsburg, OH
That includes answering phones, scheduling, writing repair orders, reviewing inspections, building estimates, communicating clearly with customers, selling…
$70,000 - $80,000 a year
Quick Apply
1d
Intermodal Dispatcher
Shamrock Intermodal —Dublin, OH
Strong communicator who can hold their own with drivers, customers, and leadership. Partner with the terminal manager on driver retention, customer reviews, and…
$55,000 - $65,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for service manager in hermiston or

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service manager jobs near hermiston or

Customer Service Representative jobs in Oregon

Nutrition Services jobs in Kennewick, WA

Service Manager jobs in Huntsville, Al

Hvac Manager jobs in San Antonio, Tx

Service Manager jobs in Fort Myers, Fl

Service Manager jobs in Miami, Fl

Logistics Manager jobs in Miami, Fl

Service Manager jobs in Cincinnati, Oh

Part Time Case Manager jobs in Los Angeles, Ca

Innovation Manager jobs in Atlanta, Ga

Innovation Manager jobs in Miami, Fl

Rn Case Manager jobs in Columbia, Sc

Innovation Manager jobs in Rocklin, Ca

Event Manager jobs in Rochester, Ny

Innovation Manager jobs in Palo Alto, Ca

Customer Service 3rd Shift jobs in Greensboro, Nc

Customer Service jobs in El Paso, Tx

Customer Service Representative jobs in Indianapolis, In

Remote Customer Service Representative jobs in San Francisco, Ca

Customer Service Representative jobs in Illinois

Manager, Customer Service LTC Transactions

Genworth -
Oregon

Apply Now

Job Details

Full-time
$58,800 - $102,500 a year
1 day ago

Benefits

Paid holidays
Loan repayment program
Disability insurance
Health insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Employee assistance program
Gym membership
Volunteer time off

Qualifications

Change management
Team training
Process improvement planning
Negotiation

Full Job Description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what’s best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Manager, Customer Service LTC Transactions

LOCATION
This position is available to Virginia residents as Lynchburg or Richmond, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

The Long Term Care Contact Center is undergoing meaningful transformation—and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. You will lead a team responsible for processing transactions across LTC policies, ensuring accuracy, efficiency, and sound decision-making within established workflows. In this role, you will drive team performance by coaching, developing, and motivating associates, fostering a culture of accountability, engagement, and continuous improvement. You will use data and insights to identify trends, improve processes, and implement strategies that enhance both team effectiveness and customer outcomes. As a leader, you will model integrity and strong judgment, support innovation, and guide your team through evolving priorities. Your ability to develop talent, build trust, and lead with consistency will be critical to achieving business results and delivering an exceptional experience for our policyholders.

WHAT YOU WILL BE DOING

Lead and manage a team of 12–15 associates responsible for delivering high-quality, phone and transaction-based customer service, while fostering an inclusive and engaging team environment
Oversee daily operations by setting performance goals, monitoring results, and driving accountability to meet or exceed service and productivity targets
Coach and develop associates through regular feedback, performance discussions, and use of reporting and insights to improve individual and team effectiveness
Ensure quality service delivery by overseeing call and transaction quality standards, monitoring performance, and driving continuous improvement initiatives
Use data and workforce insights to optimize scheduling, staffing, and work allocation, leveraging trends and forecasting to maximize efficiency
Act as a point of escalation for complex issues, ensuring timely resolution while identifying opportunities to improve processes and enhance the customer experience
Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements
Support team engagement and culture by recognizing contributions, reinforcing positive performance, and promoting a collaborative, high-performing environment
Perform other duties as needed to support the commitments made to our customers

WHAT YOU BRING

Proven ability to lead, coach, and develop high-performing teams, providing clear direction, feedback, and support to drive engagement and results
Strong interpersonal skills with experience building relationships, delivering feedback, and leading effective and constructive conversations
Proven ability to influence, negotiate, and communicate with internal and external stakeholders through both verbal and written formats
Ability to interpret data, analyze trends, and use insights to inform decisions related to service levels, capacity, and team performance
Demonstrated ability to adapt to change, lead through evolving priorities, and support or drive projects and process improvements
Strong business acumen with the ability to balance multiple priorities and contribute to operational and strategic objectives
Excellent collaboration skills, with the ability to partner effectively across teams to achieve shared goals
High level of professionalism and accountability, with a focus on delivering results and supporting team and customer success

NICE TO HAVE

Bachelor's Degree in fields related to business management or leadership or a minimum of 4+ years prior leadership experience
Prior leadership experience in a contact center environment
LOMA, AHIP, or other Insurance Industry designations

EMPLOYEE BENEFITS & WELL-BEING

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services

ADDITIONAL

The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $102,500. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
At this time, Genworth will not sponsor a new applicant for employment authorization for this position

Apply Now

Refine Your Search

service manager jobs in hermiston or

Manager, Customer Service LTC Transactions

Duty Supervisor (Part-time)

Service Manager

Education Manager

Field Service Lead

Field Service Lead

Supervisor (RN) Emergency Services

CL23149: Nutrition Services Lead Cook - Sage Crest

Wind Project Manager - Construction Services

Technical Service Manager - Pulp & Paper

Digital Services Manager

Innovations Waiver Care Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for service manager in hermiston or

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected