Top 4749 Customer success Jobs in Hermitage, Tn

Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)
Genesco Inc —Nashville, TN
- Full-time
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid training
- Work from home
Quick Apply
Client Success Representative (Remote)
Demand.com —Nashville, TN
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Journeys - Chat Support Representative - Temp-to-Hire (Onsite)
Genesco Inc —Nashville, TN
- Full-time
- English
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
8d
Associate Customer Success Management
Censis —Nashville, TN
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
9d
Customer Experience Specialist- Hybrid- Johnston & Murphy
Genesco Inc —Nashville, TN
- Hybrid work
- High school diploma or GED
- Analysis skills
- Communication skills
Quick Apply
Senior Customer Success Manager
Zeta Global —Nashville, TN
- $75,000 - $90,000 a year
- Remote
- 3 years
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Billing Clerk
Nashville Nissan —Nashville, TN
- $25 an hour
- Full-time
- Dealership
- Customer service
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Journeys - Phone Support Representative - Temp-to-Hire (Onsite)
Genesco Inc —Nashville, TN
- Full-time
- English
- Computer skills
- In-person
- Paid training
Phone Support Representative - Journeys (Onsite)
Genesco Inc —Nashville, TN
- English
- High school diploma or GED
- Conflict management
- Paid training
- Health insurance
Quick Apply
Fulfillment Specialist
Chewy —Mount Juliet, TN
- Up to $22.75 an hour
- Full-time
- 18 years or older
- English
- Forklift
- Health savings account
- Disability insurance
Customer Success Manager
Nortek Air Solutions, LLC —Nashville, TN
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Outside Sales Representative
Weather Shield Roofing Systems —Nashville, TN
- $100,000 - $200,000 a year
- Mid-level
- Business development
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Automotive Sales Consultant
Reiselman GMC —Springfield, TN
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Background check
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Door to Door Sales Representative
TDS Telecom —Mount Juliet, TN
- From $100,000 a year
- Full-time
- Residential
- Reliable transportation
- Marketing
- Paid parental leave
- Paid holidays
Revenue Operations Manager
Homestyle Direct —Franklin, TN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Personal Lines Insurance Claims Advocate
Zander Insurance —Nashville, TN
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
4d
Inside Sales Representative
Phoenix Consulting Group of Nashville —Nashville, TN
- $60,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
Entry-Level Outside Sales Representative – Paid Training | Earn $100K–$250K+
Heritage Construction Co., LLC —Nashville, TN
- From $100,000 a year
- Full-time
- Hospitality
- Military
- Residential
- Paid training
- Health insurance
Quick Apply
Account Manager
Phoenix Consulting Group of Nashville —Nashville, TN
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
Quick Apply
Administrative Support Supervisor
TERREPOWER (formerly BBB industries) —Smyrna, TN
- Full-time
- Oracle
- Mid-level
- Administrative experience
- Opportunities for advancement
Quick Apply

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Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)

Genesco Inc -
Nashville, TN

Quick Apply

Job Details

Temp-to-hire | Full-time

Benefits

Paid training
Work from home

Qualifications

High school diploma or GED
Computer skills

Full Job Description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Phone Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails —assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.

Note: Work From Home opportunity available only to Tennessee residents.

Key Responsibilities:

Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.

Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.

Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.

Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.

Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.

Additional Support: Perform other duties as needed to support overall business operations.

Qualifications:

Experience: Previous customer service or retail experience is preferred but not required.

Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.

Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.

Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.

Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.

Conflict Resolution: Professionalism in handling and de-escalating conflicts.

Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):

Sunday: 10:00 AM – 7:00 PM
Monday–Friday: 7:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.

What We Offer:

Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance

Weekly Pay: Receive weekly payment every Friday

Paid Training: Start with two weeks of fully paid training to set you up for success

Supportive Team Environment: Join a collaborative and inclusive team that values your contributions

Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs

Work From Home Requirements

Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.
Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.
- Tablets and MacBook Airs are not permitted.
RAM: Minimum of 16 GB.
Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).
Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.
Web Camera: Integrated or external webcam.
Mouse: External mouse required.
Cell Phone: Must have Wi-Fi capability and a charger.
Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.
- Minimum speed: 50 Mbps download / 5 Mbps upload.
- Recommended speed: 100+ Mbps download / 10+ Mbps upload.
  - Test your speed at www.speedtest.net.
  - You must pass the official system test at www.networktest.twilio.com using Google Chrome.
Power: Devices must remain charged at all times to avoid work disruptions.
Verification: All equipment and internet access are your responsibility and will be verified during onboarding.

Education

Required

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer success jobs in hermitage, tn

Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)

Client Success Representative (Remote)

Journeys - Chat Support Representative - Temp-to-Hire (Onsite)

Associate Customer Success Management

Customer Experience Specialist- Hybrid- Johnston & Murphy

Senior Customer Success Manager

Billing Clerk

Journeys - Phone Support Representative - Temp-to-Hire (Onsite)

Phone Support Representative - Journeys (Onsite)

Fulfillment Specialist

Customer Success Manager

Outside Sales Representative

Automotive Sales Consultant

Door to Door Sales Representative

Revenue Operations Manager

Personal Lines Insurance Claims Advocate

Inside Sales Representative

Entry-Level Outside Sales Representative – Paid Training | Earn $100K–$250K+

Account Manager

Administrative Support Supervisor

I want to receive the latest job alert for customer success in hermitage, tn

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