Top 19 Help desk technician Jobs in Hershey, Pa

IT Helpdesk Tech
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
Desktop Support Technician
Reach Cyber Charter School —Enola, PA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
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IT Helpdesk Tech
Amphenol TCS —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
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IT Helpdesk Tech - Level II
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Mid-level
- Office
- Windows
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
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IT Helpdesk Tech - Level II
Amphenol TCS —Yocumtown, PA
- Extended hours
- Mid-level
- Office
- Windows
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IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
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2d
AAA Roadside Automotive Technician
AAA Central Penn —Harrisburg, PA
- From $19.40 an hour
- Multiple hires
- Customer service
- Outdoor work
- Entry level
- Health savings account
- Paid holidays
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10d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Allen, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Network Service Desk Specialist - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Service Desk Specialist
Software Technology Inc —Harrisburg, PA
- Overnight shift
- Research
- Mid-level
- Organizational skills
Quick Apply
IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
IT Support Specialist(3rd Shift)
absiusa —Harrisburg, PA
- $1 an hour
- Call employer
- Research
- Mid-level
- Organizational skills
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11d
Communications Specialist - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Research
- Mid-level
- Organizational skills
Quick Apply

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CNS Companies —Lititz, PA
Valid driver's license and reliable transportation; able to travel between company locations. Associate's degree in IT or related field, relevant certification…
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2d
Help Desk Technician
Watchkeep —West Reading, PA
Occasional local travel required, so a license and transportation is required. You’ll be providing customer technical support for hardware and software products…
$40,000 - $52,000 a year
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The Lisinski Law Firm —Dublin, OH
Uses available tools, technical knowledge, documentation, and problem-solving skills to diagnose hardware, software, authentication, and connectivity issues,…
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IT Helpdesk Tech

Amphenol Communications Solutions -
Yocumtown, PA

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Location:

Yocumtown, PA

Posted:

7/10/2026

Location Name:

Valley Green

Wage:

Depends on Experience Annual

Position Type:

Full Time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

The IT Helpdesk Technician will provide day-to-day technical support to employees, including computer setup, hardware and software troubleshooting, equipment maintenance, and general user support. This role is ideal for someone with a strong interest in IT who enjoys problem-solving, helping others, and working in a hands-on, fast-paced support environment.

Essential Duties and Responsibilities

Set up computer equipment for new users and employees, including printers, monitors, desktops, laptops, and related peripherals.
Provide technical support to end users for computer, software, printer, and peripheral-related issues.
Responding to technical support requests received by phone, email, ticket submissions, and in-person communication.
Troubleshoot, diagnose, and resolve basic hardware and software issues in a timely and professional manner.
Perform hardware and software maintenance activities, including decommissioning PCs, printers, and other equipment for e-recycling.
Prepare reference materials and user instructions to support common IT processes and procedures.
Provide patient, customer-focused support while assisting employees with technical issues.
Maintain awareness of IT security best practices and handle systems, equipment, and information with care.
Support other IT department projects and duties as assigned.

Qualifications

High school diploma or equivalent required.
Prior IT helpdesk, desktop support, or technical support experience preferred, but not required.
General knowledge of and interest in computers, networks, Windows PCs, software, and related peripherals.
Experience installing, configuring, and troubleshooting Windows PCs, software, printers, and other devices preferred.
Strong organizational, prioritization, and active listening skills.
Excellent attention to detail.
Customer-service oriented with patience, empathy, and professionalism when supporting users.
Energetic, adaptable, and able to work effectively as part of a team.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Strong verbal and written communication skills.
Strong problem-solving ability with the ability to use critical thinking and investigative troubleshooting.
Cautious and thoughtful approach to work, with an understanding of the critical nature of IT systems and security.
Ability to sit for prolonged periods and/or work on foot for up to 8 hours.
Ability to safely lift up to 50 pounds as needed.

Physical Demands

While performing the duties of this position, the associate may be required to stand, walk, sit, use hands to handle or feel office equipment or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, and hear. The associate must occasionally lift and/or move up to 40 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This is a full-time position, generally 40 hours per week, with the possibility of extended work hours based on business needs, meeting schedules, deadlines, or project requirements.

Work Environment

The work environment is primarily a traditional office setting with standard office equipment, lighting, and ambient room temperatures. This position may also require occasional work in server room areas with cooler temperatures and occasional exposure to manufacturing or production areas while supporting business operations.

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/

Apply Now

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help desk technician jobs in hershey, pa

IT Helpdesk Tech

Desktop Support Technician

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IT Helpdesk Tech - Level II

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Communications Specialist - Harrisburg, PA

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