Top 17 Customer service/dispatch manager Jobs in Hesperia, Ca

Scheduler
PRIORITY AMBULANCE CALIFORNIA LLC —Hesperia, CA
- $22 - $32 an hour
- Weekends as needed
- Customer service
- HIPAA
- Mid-level
Fixed Route Driver - Hesperia / Barstow
Keolis Transit Services, LLC —Hesperia, CA
- $21.91 an hour
- 8 hour shift
- Background check
- Experience working with individuals with disabilities
- Customer service
Quick Apply
Facility Operations Manager
Rebel Convenience Stores —Victorville, CA
- $105,000 - $120,000 a year
- Full-time
- Continuous improvement
- Recruiting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
8d
Truckload Operations & Carrier Development Manager (Trucking Industry)
CCXpress, Inc —Fontana, CA
- $68,346.42 - $80,000.00 a year
- Full-time
- Background check
- Customer service
- Dry van
- Health savings account
- Retirement plan
Quick Apply
Operations Manager
JB Trailer Services, Inc. —Fontana, CA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Router Supervisor
R+L Carriers —Fontana, CA
- From $70,000 a year
- Urgently hiring
- Management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
2d
Funeral Service Assistant (part-time)
Market Dir. San Diego —Cajon, CA
- $18 an hour
- Part-time
- Clean driving record
- Merchandising
- Mid-level
- 401(k)
Quick Apply
Operations Supervisor
PRIORITY AMBULANCE CALIFORNIA LLC —San Bernardino, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Customer service
- BLS Certification
- Mid-level
Manager Field Ops
United Site Services —San Bernardino, CA
- $89,500 - $134,200 a year
- Full-time
- 5 years
- Mid-level
- Accounting
- Health savings account
- AD&D insurance
1d
Mobile Collision Combo Tech
CarBodyLab —San Bernardino, CA
- Weekends as needed
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
CDL-A Local P&D Driver – Home Daily
Oak Harbor Freight Lines —Fontana, CA
- $29.98 - $33.17 an hour
- Overtime
- Customer service
- Local
- English
- Paid holidays
- Health insurance
Quick Apply
EMT
PRIORITY AMBULANCE CALIFORNIA LLC —San Bernardino, CA
- $20.84 - $40.84 an hour
- CPR Certification
- Clean driving record
- Hospital
Paramedic
PRIORITY AMBULANCE CALIFORNIA LLC —San Bernardino, CA
- $29.31 - $55.16 an hour
- CPR Certification
- Clean driving record
- PALS Certification

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Fixed Route Driver - Hesperia / Barstow
Keolis Transit Services, LLC —Hesperia, CA
Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field…
$21.91 an hour
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Scheduler

PRIORITY AMBULANCE CALIFORNIA LLC
Hesperia, CA

Apply Now

Job Details

$22 - $32 an hour

Qualifications

Computer operation
Administrative experience
High school diploma or GED
Typing
Productivity software

Full Job Description

ROLE SUMMARY

Scheduler is responsible for providing day to day administrative support of scheduling activities for local operation.

Scheduler is responsible for ensuring that each day all shifts are filled by the appropriately certified individual with the appropriate level of seniority and in the appropriate overtime status.

Scheduler is responsible for contact staff to fill open shifts due to call offs, vacations, added shifts.

Scheduler is responsible for documenting all activities in scheduling module of Human Resources Information System software.

Scheduler is to act as the primary liaison between local operations management staff and dispatch staff regarding scheduling and staffing matters.

This is a Non-Exempt/Hourly position.

KEY RESPONSIBILITIES

Specific Duties:

Maintains up to date staff rooster of entire workforce in order to be able to contact all personal regarding scheduling and payroll issues.
Is intimately familiar with operations Master Schedule and works with staff and management team to ensure schedule is always fully staffed.
Works with staff and management team to anticipate and fill any planned openings in the operations Master Schedule due to vacation requests, leaves of absence, etc. by proactively planning and contacting the most appropriate staff to fill open shifts.
Works with staff and management team to fill any unplanned openings in the operations Master Schedule due to call offs, emergencies, etc. by immediately contacting the most appropriate staff to fill open shifts.
Responsible for data input into human resources scheduling software regarding all scheduling and staffing activities.
First point of contact for all staff regarding any and all scheduling and staffing issues.
Demonstrates knowledge, understanding and compliance of company policies and procedures.
Ensures security of buildings, vehicles, equipment, supplies, systems and all other company property.
Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.
Performs daily appropriate housekeeping duties.
Complete and maintain appropriate training, certification and licensure for their position.
Maintain a high level of customer service when dealing with patients, patient families, co-workers, clients, other healthcare providers and the general public.
Maintains security and privacy of all confidential and proprietary company information at all times in accordance with company policy.
Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
Notifies Manager of any lapses in documentation resulting in less than full compliance with compliance and HIPAA standards.
Reports to assigned shifts properly groomed and attired and on time unless the proper notification has been made. Remains on duty until properly relieved.
At all times sets an example of professionalism and places customer service, compliance and safety above all else.
Acts at all times with his/her personal safety in mind, as well as the safety of others.
Assures all company goals, objectives and procedures are followed on a daily basis.
Performs other duties as directed by management.

REQUIRED QUALIFICATIONS

Minimum Requirements

Must be proficient with all Microsoft Office software packages.
Must have excellent administrative skills and be very detailed orientated.
Must be punctual and able to meet deadlines as assigned.
Knowledge of human resources scheduling software programs desirable.
Must have the ability to properly perform job responsibilities as listed.
Must possess a high degree of personal integrity and responsibility.
Must have the ability to simultaneously manage multiple activities without error.
Must have the ability to work effectively with minimal supervision, using good judgment.
Must have good computer skills and be able to type at least 30 words per minute

Qualifications and Education Requirements

Must have High School Diploma or GED.
Experience as EMT or Dispatcher desirable.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

The ability to reach, push and pull.
The ability to sit or stand for long periods of time.
The ability to lift and maneuver 35 pounds without difficulty.
The ability to use a computer keyboard and write for extended periods of time.
The ability to use phones to communicate with staff for extended periods of time.
Must have the ability to work in a fast paced, hectic, high pressure environment.
The ability to complete all job duties.

CORE COMPETENCIES

Scheduling Coordination
Time Management
Communication Skills
Attention to Detail
Problem Solving
Adaptability
Customer Service
Multi-Tasking
Team Collaboration
Accountability

REPORTING RELATIONSHIP

This position reports directly to the local area Operations Manager

WORK ENVIRONMENT & TRAVEL

Travel Requirements

Minimal travel required.

Work Environment

This position functions in an office or communications center environment supporting 24/7 operations and may require evening, weekend, or holiday coverage.

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Refine Your Search

customer service/dispatch manager jobs in hesperia, ca

Scheduler

Fixed Route Driver - Hesperia / Barstow

Facility Operations Manager

Truckload Operations & Carrier Development Manager (Trucking Industry)

Operations Manager

Router Supervisor

Funeral Service Assistant (part-time)

Operations Supervisor

Manager Field Ops

Mobile Collision Combo Tech

CDL-A Local P&D Driver – Home Daily

EMT

Paramedic

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