Top 42 Parts Jobs in Hewitt Tx

Parts Customer Service Lead
Time Manufacturing Company —Waco, TX
- $28 - $30 an hour
- Overtime
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Dental insurance
Quick Apply
Parts Coordinator
Refresco —Waco, TX
- Overtime
- Mid-level
- High school diploma or GED
- Warehouse
- Health savings account
- AD&D insurance
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Parts Warehouse Clerk 1
HOLT CAT —Waco, TX
- Overtime
- Customer service
- Forklift
- Travel
Quick Apply
10d
Parts Sales Representative
WCTractor —Waco, TX
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k) matching
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Parts Counter Sales
Southwest International Trucks —Waco, TX
- $18 - $22 an hour
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid jury duty
- Paid parental leave
Quick Apply
PARTS SPECIALIST
Equipment Depot Inc. —Waco, TX
- Full-time
- Merchandising
- Office
- High school diploma or GED
Parts Sales Representative - Front Counter
Rush Enterprises —Robinson, TX
- $40,000 - $60,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Front desk
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Parts Room Clerk - Manufacturing
Hobbs Bonded Fibers —Waco, TX
- Full-time
- High school diploma or GED
- Warehouse
- Cleaning
Quick Apply
Parts Counter Representative - Cat Compact
HOLT CAT —Waco, TX
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
Quick Apply
14d
Parts Specialist
O'Reilly Automotive Stores —Hewitt, TX
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Puller
Cavco Waco —Waco, TX
- Background check
- Clean driving record
- DOT physical examination
- Paid holidays
- 401(k)
Quick Apply
CDL driver for Manufactured parts and good - Recurring loads
TyTex Trucking —Elm Mott, TX
- $20 - $23 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
Quick Apply
Commercial Parts Pro Store 6349
Advance Auto Parts —Beverly Hills, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
Quick Apply
Installer Service Specialist
O'Reilly Automotive Stores —Waco, TX
- Full-time
- ASE Certification
- Mid-level
- Team management
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Counter Person
Apple Sport Chevrolet —Marlin, TX
- Full-time
- Computer literacy
- Computer skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Experienced Parts Warehouse Person A - Utilities
Ring Power Corporation —Temple, TX
- 8 hour shift
- Writing skills
- Mid-level
- Ability to lift 50 pounds
14d
Inside Sales Representative
Pickup Outfitters of Waco —Waco, TX
- From $19 an hour
- Full-time
- Clean driving record
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Commercial Parts Pro Store 6473
Advance Auto Parts —Bellmead, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
Quick Apply
Wash/Shop Helper/Parts Runner (full-time)
All American Diesel and Tire —Troy, TX
- $12 - $18 an hour
- Full-time
- Driver's License
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Part Sales Manager – Full Time
AutoZone —Waco, TX
- Overtime
- ASE Certification
- Spanish
- Merchandising
- Store discount
- Employee stock purchase plan
13d

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Parts Customer Service Lead

Time Manufacturing Company -
Waco, TX

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Customer support

Full Job Description

Company: TIME Manufacturing Company

Position: Parts Customer Service Lead

Position reports to: Customer Service & Parts Manager

Location: Waco, TX (on-site, this is not remote)

Schedule: Monday-Friday, 8:00am-5:00pm, overtime may be required

Company Overview

TIME Manufacturing Company is a global leader in the production of vehicle-mounted aerial lifts and equipment, serving industries that demand reliability, safety, and precision. With a focus on innovation and customer satisfaction, we are committed to delivering high-quality products and exceptional service. Our culture fosters collaboration, continuous improvement, and a passion for exceeding expectations.

Position Summary:

The Parts Customer Service Lead is responsible for supporting the daily operations, training, and development of the Parts Customer Service team while helping ensure a high level of customer service is consistently provided to internal and external customers.

This role serves as a working lead and customer service-focused resource for the team by assisting with onboarding, coaching, communication standards, customer issue resolution, and process adherence. The position works closely with the Customer Service & Parts Manager to help drive consistency, accountability, and continuous improvement within the department.

The Parts Customer Service Lead is expected to lead by example through professionalism, strong communication, urgency, teamwork, and customer-first service.

Responsibilities and Duties:

Customer Service Support

Provide daily support to Parts CSRs with customer inquiries, escalations, and order-related issues
Assist in handling high-priority customer accounts and escalated situations
Help ensure customer inquiries are acknowledged and responded to within department expectations
Support customer communication standards and professionalism across the team
Assist with resolving customer concerns related to pricing, availability, lead times, shipping, and order status
Promote a positive customer experience through proactive communication and follow-up

Training & Team Development

Assist with onboarding and training of new Parts CSRs
Provide ongoing coaching and reinforcement of customer service expectations and processes
Help develop training materials, guides, and process documentation

Support cross-training initiatives within the department

Identify training gaps and communicate opportunities for improvement to management
Serve as a day-to-day resource for team questions and operational support
Process & Operational Support
Reinforce department SOPs, workflows, and communication standards
Help monitor order follow-up, customer response times, and open issues
Support continuous improvement initiatives within the department
Assist with maintaining organized documentation and process consistency
Work collaboratively with Purchasing, Warehouse, Technical Support, Engineering, and other internal departments to support customer needs
Help ensure team adherence to established procedures and expectations

Leadership Responsibilities

Lead by example in professionalism, accountability, teamwork, and communication
Support a positive and collaborative team environment
Assist in driving department goals and service expectations
Escalate ongoing concerns or process gaps to management when necessary
Help promote consistency across team communication and customer interactions

Customer Experience & Escalation Support

Serve as escalation point for customer concerns.
Step in when requests are delayed or unresolved.
Support CSRs & Technical CSRs in complex situations.
Ensure customers receive timely updates and resolutions.

Order Accuracy, Quoting & Product Support

Validate accuracy of quotes/orders.
Coach team on pricing, lead times, and parts accuracy.
Escalate issues when data appears incorrect.
Partner with engineering and supply chain on part data corrections
Support improvements to parts data and internal processes.

Internal Coordination

Build relationships with Engineering, Warranty, Service, Supply Chain.
Coordinate with internal departments to obtain needed updates.
Report all customer complaints through the appropriate company channel.
Communicate daily with Head of Business Services, North America
Participate in operations and improvement meetings.

Teamwork & Professional Standards

Coach team members regularly.
Support CSRs on understanding parts, processes, and communication.
Support Technical CSRs with escalated issues.
Encourage continuous learning.
Promote culture of ownership, urgency, and professionalism.
Maintain punctuality and consistent presence.
Lead calmly and professionally.

Qualifications

Minimum 3–5 years of customer service experience, preferably within manufacturing, parts, distribution, or a related industry
Experience with Epicor ERP or similar systems
Prior experience assisting with training, mentoring, or team support preferred
Knowledge of parts order processing and customer support workflows
Strong attention to detail and sense of urgency
Strong communication and interpersonal skills
Ability to coach and support team development in a professional manner
Excellent organizational and follow-up skills
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and customer resolution skills
Proficient in Microsoft Office applications and ERP systems
Ability to work collaboratively across departments

Core Benefits

Competitive salary and bonus structure
Comprehensive health, dental, and vision insurance plans
401(k) with company match
Paid time off and holidays
Professional development opportunities
Collaborative and innovative work environment

Equal Employment Opportunity (EEO) Statement
Time Manufacturing Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#Indall2

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Refine Your Search

parts jobs in hewitt tx

Parts Customer Service Lead

Parts Coordinator

Parts Warehouse Clerk 1

Parts Sales Representative

Parts Counter Sales

PARTS SPECIALIST

Parts Sales Representative - Front Counter

Parts Room Clerk - Manufacturing

Parts Counter Representative - Cat Compact

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Parts Puller

CDL driver for Manufactured parts and good - Recurring loads

Commercial Parts Pro Store 6349

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Parts Counter Person

Experienced Parts Warehouse Person A - Utilities

Inside Sales Representative

Commercial Parts Pro Store 6473

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