Top 13 It service desk analyst Jobs in Hialeah Fl

IT Analyst I
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Research
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
6d
IT Service Desk Analyst II
BankUnited, N. A. —Miami Lakes, FL
- Extended hours
- Research
- Mid-level
- Windows
Technology Service Center Analyst II
TROC —Coral Gables, FL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Opportunities for advancement
Quick Apply
Help Desk Analyst
Florida International University —Miami, FL
- $38,000 - $42,000 a year
- Online Application
- Research
- Mid-level
- Windows
3d
Service Desk Team Lead
Stellar IT Solutions LLC —Miami, FL
- $35 - $40 an hour
- Mid-level
- Supervising experience
- Mentoring
Quick Apply
IT On-Site Support Technician
WSP —Miami, FL
- Computer Science
- Mid-level
- Office
- Disability insurance
- Health insurance
Service Desk Analyst
Lennar —Miami, FL
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Paid parental leave
- Health insurance
Senior Service Desk Analyst, Support
CITRIN COOPERMAN ADVISORS LLC —Coral Gables, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- 3 years
- Analysis skills
MSSP Analyst L1
SilverSky —Fort Lauderdale, FL
- Microsoft Outlook
- Computer literacy
- 11+ years
Quick Apply
8d
Sr. Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
IT Service Desk Queue Manager
MANTECH —Doral, FL
- Full-time
- Computer Science
- PMP
- Inventory management
14d
Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply

Discover related jobs

Based on your search for it service desk analyst jobs.

Technology Service Center Analyst II
TROC —Coral Gables, FL
The Technology Service Center Analyst II delivers advanced technical support—both remote and onsite—to small and medium-sized businesses.
$65,000 - $75,000 a year
Quick Apply
Mobile Device Support Technician
Compucom Staffing —Miami, FL
Coordinate with centralized MDM administrators on escalated technical issues. This role serves as the onsite operational extension of the enterprise mobility…
$16.75 - $22.33 an hour
Quick Apply

I want to receive the latest job alert for it service desk analyst in hialeah fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service desk analyst jobs near hialeah fl

IT Analyst I

Hotwire Communications, LTD -
Fort Lauderdale, FL

Quick Apply

Job Details

6 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Referral program

Qualifications

Microsoft Windows Server
Linux support
IT consulting

Full Job Description

The IT Analyst responsibilities include prioritizing end user requirements, support the implementation, documentation, and troubleshooting of IT Service Desk systems. In addition, work in collaboration with other team members to deliver tasks and achieve milestones. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential.

DUTIES / RESPONSIBILITIES:

Communicate with stakeholders to understand their requirements.
Troubleshoot hardware and software issues.
Install and configure hardware and software components.
Develop, test, and implement IT systems to further business objectives.
Set up new user accounts and profiles and handle password issues.
Support implementation or execution of new and/or current processes and procedures that aid in the efficiency of managing and expanding IT Service Desk operations.
Perform research, analysis, and implement software patches or hardware changes needed for any security or computer related deficiencies.
Aids in evaluation and testing for troubleshooting purposes.
Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users.
Participate in team meetings; provide input on intelligent solutions to improve efficiency.
Conduct regular monitoring of own KPI (Key Performance Indicators) to ensure compliance.
Provide support for devices that are managed by MDM (Mobile Device Management) tools, including addition of devices, maintenance, and reporting.
Help ensure workstations are properly maintained by leveraging patching and software systems management tools.
Support of workstation compliance checks to meet Data Governance and Security policies thresholds.
Maintain records up to date for inventory and management systems for assigned and retiring equipment.
Follow Change Management procedures as necessary.
Support users Office 365 maintenance tasks.
Support and expand internal IT Service Desk documentation to include lessons learned and customer-centric answers for FAQs.
Collaborate with inter-departmental groups to provide efficient solutions to customers’ requests.
Consistent use of independent discretion over matters of significance.
Other duties as required or assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Proven experience as an IT Analyst, IT Consultant, or similar role.
Actively participating in education program on Information Technology, Computer Engineering, or related field
Moderate understanding and practical experience with Microsoft and Linux Server Technologies
Knowledge of widely accepted information security principles and practices
Ability to work a flexible schedule, including days, nights, weekends, and holidays and participate with on-call rotation.
Problem-solving aptitude

Benefits:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-MC1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

it service desk analyst jobs in hialeah fl

IT Analyst I

IT Service Desk Analyst II

Technology Service Center Analyst II

Help Desk Analyst

Service Desk Team Lead

IT On-Site Support Technician

Service Desk Analyst

Senior Service Desk Analyst, Support

MSSP Analyst L1

Sr. Analyst, Enterprise Service Desk

IT Service Desk Queue Manager

Analyst, Enterprise Service Desk

Discover related jobs

I want to receive the latest job alert for it service desk analyst in hialeah fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected