Top 22 It support desk technician Jobs in Hiawatha, Ia

IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
2d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Cedar Rapids, IA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Tire Service Technician - Coralville Mall
Discount Tire —Coralville, IA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Tuition reimbursement
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Central Dispatch
Altorfer CAT —Cedar Rapids, IA
- Full-time
- Microsoft Word
- Clean driving record
- Mid-level
Quick Apply
Physical Security Technician
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Supervisor Network Engineer
Transamerica —Cedar Rapids, IA
- $109,000 - $140,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid parental leave
Daytime Office Cleaning Technician (Part Time: M-F 11:30 AM-8:00 PM)
Trilogy Corporate Services —Cedar Rapids, IA
- $18 an hour
- Part-time
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
- Paid holidays
- Opportunities for advancement
Quick Apply
Tire Service Technician
Discount Tire —Cedar Rapids, IA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Tuition reimbursement
Strategy Portfolio Manager
Altorfer CAT —Cedar Rapids, IA
- Full-time
- Clean driving record
- 5 years
- Office
3d
Restoration Operations Manager
Merjent —Cedar Rapids, IA
- From $110,000 a year
- Full-time
- Hybrid work
- CDL B
- Construction site
- CDL A
- Paid holidays
Quick Apply
Assistant Manager
Discount Tire —Coralville, IA
- $17 - $23 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid training
- AD&D insurance

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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Cedar Rapids, IA
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

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It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
Quick Apply
7d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

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IT Support Desk Technician

The 20
Cedar Rapids, IA

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Job Details

2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.

We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.

This position is 100% onsite, in-office.

Available Shift: Mon - Fri, 8 AM - 5 PM

Responsibilities:

Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
Manage ticket queue to ensure timely resolution
Provide customer support using remote connection software
Provide thorough documentation on each customer interaction
Prioritize ticketing system flow by following SOPs and KB articles for resolution
Meet or exceed KPI goals
Troubleshooting of the following, though not limited to:
- Advanced desktop issues
- VPN connectivity
- Entry-level server support
- Hardware issues
- Line of business support

Requirements:

IT Fundamentals and A+ certifications, or equivalent professional experience
1+ year of professional help desk experience
Strong customer service skills
High attention to detail
Ability to follow instructions and policies
Ability to adapt to changing and fast-moving environments
Strong phone skills

Benefits:

Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
Competitive 401(k) participation with up to 4% contribution match
Certification reimbursement to support your continued development
Meaningful opportunities for advancement within a growing organization
A culture built on drive, accountability, collaboration, and excellence

Physical Requirements

This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:

Sit or stand for extended periods
Use hands and fingers for typing and computer work

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

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it support desk technician jobs in hiawatha, ia

IT Support Desk Technician

Now Hiring IT and Telecom Field Technicians

Tire Service Technician - Coralville Mall

Service Desk Analyst

Central Dispatch

Physical Security Technician

Supervisor Network Engineer

Daytime Office Cleaning Technician (Part Time: M-F 11:30 AM-8:00 PM)

Tire Service Technician

Strategy Portfolio Manager

Restoration Operations Manager

Assistant Manager

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