Top 13 Computer support specialist Jobs in Hickory, Nc

Desktop Support Specialist / Information Systems / PRN
Catawba Valley Medical Center —Hickory, NC
- PRN
- Computer Science
- Mid-level
- Windows
Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Entry level
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National Support Specialist (Support Team)
Automated System Design —Hickory, NC
- $40,000 - $50,000 a year
- Full-time
- Office
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Hickory, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
EHR Training & Technical Specialist
Children's Hope Alliance —Statesville, NC
- $44,960 - $53,390 a year
- Full-time
- Computer Science
- Mid-level
- SQL
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues.
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Tier Technical Support Specialist
Catawba Valley Staffing, Inc —Spruce Pine, NC
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Proven experience in technical support roles with…
$18 an hour
Quick Apply
10d

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Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
Quick Apply
VR Systems Support Specialist
Calance US —Raymond, OH
Experience in automotive, aerospace, or manufacturing design visualization environments. Support users and VR events by gathering issue details, following…
$50.00 - $59.25 an hour
2d

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computer support specialist jobs near hickory, nc

Desktop Support Specialist / Information Systems / PRN

Catawba Valley Medical Center -
Hickory, NC

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Job Details

Qualifications

Desktop computer repair
Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Network protocols

Full Job Description

Summary of Performance Expectations:

Acts as the primary contact for the IT Service Help Desk, accurately documenting requests/issues in the ticketing system, including any actions taken, for timely resolution while maintaining excellent customer service. Assesses, installs, configures, tests, maintains, monitors, and troubleshoots end-user devices and related hardware/software using remote tools or on-site presence as needed. Serves as a trainer and escalation point for End User Support Specialists before escalating to Tier III Support. Leads peer resources on assigned tasks to ensure successful completion. Strives to ensure a positive customer service experience in all interactions.

Education & Credentials:

Required

Associate degree in Computer Science, or a High School diploma/equivalent with five years in IT technical support or service desk. Must obtain an IT support certification (e.g., CompTIA A+, HDI-CSR, Google GITSPC, ETA CNCT, or Apple ACMT) within twelve months of employment.

Preferred

Bachelor’s degree in a computer related field. CompTIA A+ or Network+ Certification.

Work Experience:

Required

Two years of hands-on experience supporting hardware such as PCs, thin clients, laptops, tablets, handhelds, printers, phones, and various peripheral devices. Experience in software troubleshooting, including Windows Operating Systems and MS Office 365. General technical understanding of network hardware, topologies, and protocols. With training and on-the-job experience, the incumbent should become proficient in the basic aspects of the position within three months of the employment date..

Preferred

Experience in customer service roles, particularly within large healthcare environments.

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computer support specialist jobs in hickory, nc

Desktop Support Specialist / Information Systems / PRN

Technical Support Specialist - Tier I

National Support Specialist (Support Team)

Seasonal, Operations Technical Specialist (Part Time)

EHR Training & Technical Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

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