Top 6 Network support specialists Jobs in Hickory, Nc

National Support Specialist (Support Team)
Automated System Design —Hickory, NC
- $40,000 - $50,000 a year
- Full-time
- Office
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer Level II
LPS —Denver, NC
- 8 hour shift
- Mid-level
- Office
- Analysis skills
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Hickory, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
12d
Community Specialist -- Support People, Build Networks
Monarch - Company —Lincolnton, NC
- From $15 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Driving
- Health insurance
- Retirement plan
Quick Apply
5d

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Support Technician I
Nucentric Solutions —Davidson, NC
ST1 will use Nucentric's in-house enterprise tools for network device monitoring and centralized network asset management in delivery of managed services.
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Managed Services Network Engineer
KCI Telecommunications —Charlotte, NC
In this role, you will interface directly with project managers, field technicians, and end-clients to design, configure, and install managed network solutions.
$40,000 - $50,000 a year
Quick Apply
3d

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Desktop Support Specialist
TechMagnetics LLC —Columbus, OH
Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT…
$18 - $25 an hour
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14d
Information Technology Specialist
City of Grandview Heights —Grandview Heights, OH
Ability to effectively communicate technical concepts to technical and non-technical end-users. Two years of experience in information technology or an…
$31.25 - $45.67 an hour
12d

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National Support Specialist (Support Team)

Automated System Design -
Hickory, NC

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

Title: National Support Specialist

Reports to: Customer Success Manager
Location: Hickory, NC, Huntsville AL

Position Overview: Are you a multitasker who thrives on problem-solving? Do you enjoy helping others and maintaining high standards for accuracy? If so, the National Support Specialist role may be the perfect fit for you! As an entry-level position, you’ll receive training to navigate the fast-paced technology industry.

What You Will Be Doing: As a National Support Specialist, you'll be the primary contact for clients and technicians regarding support tickets. Your key responsibilities will include:

Coordination and Communication: Act as a liaison between clients and technicians.
Scheduling and Ticket Management: Ensure all support services are scheduled and closed promptly.
Customer Service Excellence: Prioritize client satisfaction and deliver exceptional service.
Project Estimates: Provide estimates for small to medium-sized projects.
Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients.
Collaboration: Work closely with other departments to resolve customer issues.
CRM Updates: Maintain accurate project status updates in CRM/project management software.

Key Qualifications:

Education: Associate degree preferred or equivalent work experience.
Technical Knowledge: Familiarity with one or more of the following areas is a plus:
- Networking
- Access Control
- CCTV
- Low Voltage Cabling
- Wireless Networks
- AV Systems
- Intrusion Detection Systems

Core Competencies:

Proactive Doer: Enjoy crossing tasks off your list and finding solutions to challenges.
Customer Obsessed: Operate with urgency and keep client satisfaction as your top priority.
Organizational and Communication Skills: Exhibit strong written and verbal communication abilities.

Location: This is an in-office position available in Hickory, NC, Huntsville, AL, or Alpharetta, GA.

If you’re ready to embark on a rewarding career in the technology industry and meet the qualifications above, we encourage you to apply! Your journey towards making a difference starts here.

Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow.

Benefits

KPV (key performance variables) Based Bonus plan for high performers

100% Paid Medical and Dental

Up to dollar-for-dollar 401k matching (you are eligible for this after your 90-day waiting period)

15 days of PTO in your first two years and more with tenure

Family 1st moto and belief

Promotions and room for growth within

Our People & Culture

ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.

Who We Are

ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.

Trust

We are known for our candor and integrity, give our best effort, and expect the best in others.

Respect

We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships.

Attitude

We inspire others with our positive perspective and have an unwavering thirst for excellence.

Commitment

We care intensely about the success of our clients and exhibit a bias towards action.

Quick Apply

Refine Your Search

network support specialists jobs in hickory, nc

National Support Specialist (Support Team)

Desktop Support Engineer Level II

Seasonal, Operations Technical Specialist (Part Time)

Community Specialist -- Support People, Build Networks

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