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Revenue Cycle Manager

Integrated Care for Greater Health, Inc -
Hickory, NC

Quick Apply

Job Details

8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Medicare
Commercial insurance knowledge
Managed care organization experience
Team leadership
Spreadsheets
Medicaid health insurance
Medicare regulations
Electronic health record (EHR) management for billing and coding
Centers for Medicare and Medicaid Services (CMS)
Leading team collaboration initiatives
Healthcare team management
Centers for Medicare & Medicaid Services (CMS) billing regulations
Medicaid regulations
Medicaid
General management
Stakeholder relationship building
Excel data analysis

Full Job Description

Revenue Cycle Manager

Join a Mission-Driven Behavioral Healthcare Organization

Integrated Care for Greater Health (ICGH) is seeking an experienced Revenue Cycle Manager to lead and optimize the revenue cycle across our growing behavioral health and substance use disorder service lines. This is an opportunity to make a meaningful impact while ensuring the financial health of programs that transform lives throughout North Carolina.

The Revenue Cycle Manager will oversee all aspects of the revenue cycle for our:

Facility-Based Crisis (FBC)
Medical Detoxification
Residential Treatment Center (RTC)
Outpatient Therapy (OPT)
Intensive Outpatient Program (IOP)
Substance Abuse Intensive Outpatient Program (SAIOP)

This position works closely with executive leadership, clinical operations, utilization review, admissions, credentialing, and billing teams to maximize reimbursement, improve cash flow, and ensure compliance with Medicaid, Medicare, commercial insurance, and managed care requirements.

Responsibilities

Oversee the complete revenue cycle from patient registration through final payment.
Manage billing operations for FBC, Detox, RTC, OPT, IOP, and SAIOP services.
Monitor accounts receivable, denials, aging reports, and payment trends.
Develop and implement strategies to improve collections and reduce denials.
Analyze key performance indicators (KPIs) and prepare executive revenue cycle reports.
Ensure accurate coding, documentation, and charge capture.
Collaborate with Utilization Review to optimize authorizations and reimbursement.
Work with Admissions to improve insurance verification and financial clearance.
Partner with clinical leadership to resolve documentation deficiencies affecting reimbursement.
Maintain compliance with NC Medicaid, Medicare, MCOs, commercial insurance, and federal/state regulations.
Lead revenue cycle process improvement initiatives and workflow optimization.
Supervise, mentor, and develop billing and revenue cycle staff.
Support audits, payer reviews, and compliance initiatives.
Assist with budgeting, forecasting, and revenue projections.

Qualifications

Required

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or related field (or equivalent experience).
Minimum of 5 years of healthcare revenue cycle experience.
Minimum of 3 years of leadership or management experience.
Experience billing behavioral health and substance use disorder services.
Strong understanding of Medicaid, Medicare, commercial insurance, and managed care billing.
Knowledge of behavioral health CPT, HCPCS, and revenue codes.
Experience with electronic health records (EHR) and billing systems.
Advanced Microsoft Excel and reporting skills.
Strong analytical, organizational, and leadership abilities.

Preferred

Experience with North Carolina Medicaid managed care.
Experience with residential and crisis behavioral health billing.
Knowledge of authorizations, utilization management, and payer contracts.
CPC, CPB, CRCR, HFMA, or other revenue cycle certifications.

What You'll Bring

Strong leadership and coaching abilities
Excellent communication and relationship-building skills
Process improvement mindset
Financial analysis and reporting expertise
High attention to detail
Ability to manage multiple priorities in a fast-paced healthcare environment
Commitment to integrity, accountability, and patient-centered care

Why Join ICGH?

At Integrated Care for Greater Health, our mission is to provide compassionate, evidence-based behavioral healthcare that changes lives. As our Revenue Cycle Manager, you'll play a critical role in supporting clinical teams while helping ensure the financial sustainability of programs serving individuals in need across North Carolina.

Benefits

Competitive salary
Comprehensive health, dental, and vision insurance
Paid Time Off (PTO)
Paid holidays
401(k) with company match
Professional development opportunities
Collaborative leadership team
Opportunity for advancement within a rapidly growing organization

If you're passionate about healthcare finance, operational excellence, and making a difference in behavioral health, we'd love to hear from you. Apply today and help shape the future of care at Integrated Care for Greater Health.

Quick Apply

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Revenue Cycle Manager

Join a Mission-Driven Behavioral Healthcare Organization

Responsibilities

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Required

Preferred

What You'll Bring

Why Join ICGH?

Benefits

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