Top 5 appointment scheduler Jobs in hickory nc

APPOINTMENT SCHEDULER
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Medical office experience
- Basic math
- HIPAA
SURGERY SCHEDULER
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
- Full-time
- Surgery
- OSHA
- Computer literacy

More jobs to discover

Find similar jobs that you might be interested in.

SURGERY SCHEDULER
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA —Hickory, NC
If JCAHPO certified, remain current on credit hours and certification • Maintain OSHA and HIPAA compliance. If patient calls to cancel surgery, a note should be…
Test and Surgery Scheduler- Hip & Knee
OrthoCarolina —Charlotte, NC
Creates referral, tasks, post op appointments and obtains pre-certification as required. Provides patient teaching on surgical procedures; pre and postoperative…
Quick Apply
1d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Care Advocate
Calculated Hire —Columbus, OH
Work with callers to resolve complex problems by gaining understanding of large-scale operational processes. Speak with patients to assess their needs through…
$17.50 an hour
Quick Apply
Patient Scheduler
Calculated Hire —Columbus, OH
Work with callers to resolve complex problems by gaining understanding of large-scale operational processes. Speak with patients to assess their needs through…
$17.50 - $21.00 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for appointment scheduler in hickory nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

appointment scheduler jobs near hickory nc

Plastic Surgery Nurse jobs in Philadelphia, Pa

Patient Scheduler jobs in New York, Ny

Plastic Surgery jobs in Dallas, Tx

Medical Assistant Plastic Surgery jobs in New York, Ny

Surgery Scheduler jobs in Mountain View, Ca

Surgery Scheduler jobs in Kirkland, Wa

Surgery Scheduler jobs in Puyallup, Wa

Surgery Scheduler jobs in Stanford, Ca

Remote Appointment Scheduling jobs in California

Appointment Coordinator jobs in Durham, Nc

Event Coordinator jobs in Atlanta, Ga

Appointment Coordinator jobs in Fontana, Ca

Appointment Coordinator jobs in Wilson, Nc

Appointment Coordinator jobs in Athens, Tx

Enrollment Coordinator jobs in New York, Ny

APPOINTMENT SCHEDULER

GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA
Hickory, NC

Apply Now

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED

Full Job Description

JOB SUMMARY

The Appointment Scheduler plays a key role in creating a positive first impression for our multi-office ophthalmology practice. This position is responsible for coordinating appointments for over 15 providers, including ophthalmologists and optometrists, across multiple locations. Success in this role requires excellent phone communication skills, attention to detail, empathy, and the ability to adapt to frequent changes in provider schedules. This is a fast-paced, phone based role with no in-person patient contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned

Answer a high volume of incoming calls professionally and efficiently. Expected to handle 60-100 calls per day in a team environment.
Schedule and reschedule patient appointments across multiple locations and provider types.
Handle last-minute changes due to provider availability, often requiring quick rescheduling and patient communication.
Triage patient concerns and direct inquiries appropriately within the organization.
Accurately enter and verify demographic, insurance, and referral information.
Follow a Scheduling Call Script and meet all required fields in appointment details.
Monitor and correct provider schedules as needed. This includes running reports as needed for your assigned provider.
Respond to appointment requests via patient portal, website, and internal tasks.
Collaborate with clinical and administrative staff to support continuity of care.
Maintain confidentiality and comply with HIPAA regulations.
Provide support with additional tasks as needed.

WHO WILL THRIVE IN THIS ROLE

This position may be a strong fit for you if you:

Enjoy working on the phone and behind the scenes in a team environment.
Are calm, empathetic, and confident when handling complex or frustrated callers.
Embrace change and adapt quickly to shifting priorities.
Take pride in accuracy and clear communication.
Are comfortable using multiple software systems simultaneously.

WORK SCHEDULE AND EXPECTATIONS

This is a full-time, in-person position.
Standard work hours are 7:50 AM to 5:00 PM, Monday through Friday.
Occasional Saturday coverage is required.
Attendance at monthly meetings and one-on-one check-ins are required.
Punctuality and reliability are essential due to the interdependent nature of the role.
Flexibility is important; provider schedules are subject to change and may require last-minute adjustments that require patient reschedules.

QUALIFICATIONS

To perform this job successfully, an individual should meet the following qualifications:

Prior experience in a call center or busy medical office is preferred.
Prior experience in customer service is strongly preferred.
Familiarity with medical terminology and insurance is helpful.
Strong communication, problem-solving, and organizational skills.
Comfortable working in a dynamic environment with frequent changes.
Proficient in using Windows-based software and electronic medical records.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required.
One-year certificate from college or technical school is preferred.
3-6 months related experience or equivalent combination of education and experience.

LANGUAGE SKILLS

Read and comprehend instructions, correspondence, and memos.
Compose professional correspondence.
Communicate effectively and respectfully with patients, physicians, and team members.

MATHEMATICAL SKILLS AND REASONING ABILITY

Basic math skills including calculating ages
Ability to follow procedures and respond to common scheduling problems

PHYSICAL DEMANDS

Frequent sitting, speaking, and computer use
Occasional standing, walking, bending, and lifting (up to 20 lbs.)
Must be able to adjust focus and work at a screen for extended periods

WORK ENVIRONMENT

Moderate noise level in multi-cubicle office setting
Fast-paced environment with frequent physician schedule changes

Apply Now

Refine Your Search

appointment scheduler jobs in hickory nc

APPOINTMENT SCHEDULER

SURGERY SCHEDULER

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for appointment scheduler in hickory nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected