Top 4 Desktop support technician Jobs in High Point, Nc

IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
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9d
Sr. Client Services IT Technician
Qorvo —Greensboro, NC
- On call
- 5 years
- Laboratory experience
- Windows

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IT Technician

Modular Closets -
Kernersville, NC

Quick Apply

Job Details

9 days ago

Qualifications

Computer operation
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Desktop applications
IP networking
Productivity software
Desktop administration
IT department experience

Full Job Description

IT Technician (Mid-Level)

Position Summary

The IT Technician is responsible for providing day-to-day technical support to employees,maintaining computer systems and network infrastructure, and ensuring the reliability and

security of company technology resources. This position supports hardware, software,printers, network devices, and manufacturing systems while delivering excellent customer

service and timely problem resolution. The ideal candidate is a motivated problem solver with strong technical aptitude and a desire to continuously learn and grow.

Key Responsibilities

Provide first and second-level technical support for desktops, laptops, mobile devices, printers, and peripherals.
Install, configure, and maintain Windows operating systems, software applications, and user accounts.
Troubleshoot hardware, software, network, and connectivity issues and resolve support tickets in a timely manner.
Set up new employee workstations, email accounts, and access permissions.
Assist with management and maintenance of Microsoft 365 applications and services.
Support network infrastructure including switches, wireless access points, and internet connectivity.
Monitor and maintain backup systems and assist with disaster recovery procedures.
Perform routine maintenance, updates, and patches on computers and servers.
Document issues, solutions, inventory, and procedures to maintain accurate IT records.
Assist with cybersecurity initiatives, antivirus management, and user awareness practices.
Support manufacturing equipment, barcode scanners, label printers, and warehouse technology systems as needed.
Coordinate with vendors and third-party service providers when necessary.
Participate in IT projects, system upgrades, and process improvement initiatives.

Qualifications

Required

Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
1–5 years of experience in IT support, help desk, or systems administration.
Working knowledge of Windows operating systems and Microsoft Office/Microsoft 365.
Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi.
Experience troubleshooting computer hardware and software issues.
Strong communication and customer service skills.
Ability to prioritize multiple tasks and work independently.

Preferred

Experience supporting manufacturing or warehouse environments.
Familiarity with Active Directory and user account administration.
Experience with printers, scanners, and mobile devices.
Knowledge of backup systems and cybersecurity best practices.
CompTIA A+, Network+, or Microsoft certifications are a plus.
Exposure to ERP, MES, or production systems is beneficial.
Physical Requirements
Ability to lift and move computer equipment up to 50 pounds.
Ability to walk throughout office, warehouse, and manufacturing areas.
Occasional after-hours or weekend support may be required.

Key Competencies

Problem Solving
Customer Service Orientation
Attention to Detail
Technical Aptitude
Organization and Time Management
Continuous Improvement Mindset
Teamwork and Collaboration

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desktop support technician jobs in high point, nc

IT Technician

Sr. Client Services IT Technician

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