Top 84 Telecommunications Jobs in Highland, Il

Customer Care Specialist – Sales (Part-Time)
Madison Communications —Staunton, IL
- $18 - $21 an hour
- Part-time
- Background check
- Microsoft Excel
- Research
- Paid holidays
- Tuition reimbursement
Customer Care Specialist – Sales
Madison Communications —Staunton, IL
- $18 - $21 an hour
- Full-time
- Background check
- Writing skills
- Research
- Paid training
- Paid holidays
Network Construction Project Manager
Wisper ISP —Mascoutah, IL
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Illinois
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Implementations Network Engineer III
Leidos —Scott AFB, IL
- $73,450 - $132,775 a year
- Full-time
- Bachelor of Science
- Master's degree
- Bachelor's degree
Network Impact Assessment (NIA) Technician
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
4d
Missile Defense Agency (MDA) NOC Technician III
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- High school
- High school diploma or GED
- Fair chance
9d
Customer Care Specialist - Sales
Madison Communications —Staunton, IL
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Health insurance
Safety Representative-Utility
J.F. Electric —Edwardsville, IL
- $85,000 - $93,000 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Technician II-Structured Cabling
IES Communications —Lebanon, IL
- $23 - $27 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
Splicer I Fiber
Ervin Cable Construction, LLC —Wood River, IL
- $20 - $25 an hour
- 18 years or older
- Clean driving record
- DOT physical examination
- Employee stock purchase plan
- Paid holidays
Quick Apply
12d
Lead Safety Representative (Utility Electrical)
J.F. Electric —Edwardsville, IL
- $105,000 - $120,000 a year
- Full-time
- Management
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Transport IP NOC Technician
LightGrid —Scott AFB, IL
- Full-time
- Microsoft Outlook
- Mid-level
Network Administrator
Computer World Services —Scott AFB, IL
- $75,000 - $85,000 a year
- Full-time
- 5 years
- System design
- Mid-level
Implementations/Activations Network Engineer
BAE Systems Inc. —Scott AFB, IL
- $107,359 - $182,510 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
Implementations/Activations Network Engineer II
LightGrid —Scott AFB, IL
- Bachelor of Science
- Mid-level
- Master's degree
Supervisor, Project Engineering - Telecommunications - 1st Shift - NAIC5
World Wide Technology Holding, LLC —Edwardsville, IL
- $82,000 - $102,500 a year
- Full-time
- Mid-level
- 3 years
- Presentation skills
- Profit sharing
- Wellness program
Implementations/Activations Network Engineer II
BAE Systems Inc. —Scott AFB, IL
- $120,874 - $205,486 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
Customer Care Specialist - Sales (Part-Time)
Madison Communications —Staunton, IL
- Part-time
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Tuition reimbursement
Implementations Network Engineer III
BAE Systems Inc. —Scott AFB, IL
- $120,874 - $205,486 a year
- Full-time
- Customer service
- Bachelor of Science
- System design
- Health savings account
- Paid holidays

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Customer Care Specialist – Sales (Part-Time)

Madison Communications
Staunton, IL

Apply Now

Job Details

Part-time
$18 - $21 an hour

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching
Flexible schedule

Qualifications

Objection handling (sales technique)
Computer operation
Sales negotiation
Customer communication
Microsoft Excel
Research
High school diploma or GED
Driver's License
Productivity software
Telemarketing
Closing sales leads
Time management

Full Job Description

Customer Care Specialist – Sales (Part-Time)

Position Type: This is a part-time position offering up to 25 hours per week on a flexible working schedule. Hours are scheduled between 9:00 a.m. and 5:00 p.m., Monday through Saturday, with Saturday shifts assigned as part of a rotating schedule based on business needs. Final work schedules will be established during the hiring process and may be adjusted based on business needs, staffing requirements, and employee availability.

Advancement to a full-time Customer Care Specialist position may be available based on performance, successful completion of training, and organizational staffing needs.

This position offers a competitive hourly rate along with an opportunity to earn commission based on sales performance.

GENERAL SUMMARY
Customer Care Specialists are the frontline of Madison Communications, acting as a sales and customer service professional. They handle inbound calls from customers, including new customer sales, upgrading packages, canceling or moving services, and most billing questions. They also perform customer outreach via cold calls and warm leads, driving sales and upgrade opportunities through thorough discovery and positive customer interactions. Proactively researching, selling, and upselling residential packages is a key part of success.

ESSENTIAL JOB FUNCTIONS

· Receive inbound calls from, and perform outbound sales and opportunity calls to, new and existing customers.

· Explain and sell Madison service packages, which can include internet, VoIP, and HDTV, to both new and existing customers.

· Identify customer needs and pain points, and effectively position the Madison brand as the solution.

· Develop and maintain a pipeline of qualified leads and customers.

· Track sales progress and market penetration via internal software.

· Meet and exceed target monthly quotas.

ADDITIONAL FUNCTIONS

These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

EDUCATION AND EXPERIENCE

Preferred:
1+ years of general sales or customer service experience.
Working knowledge of telecom products such as internet, VoIP, and networking solutions.

Required:

· Excellent written and verbal communication skills.

· Comfortable with rejection and handling objections.

· Working knowledge of negotiation and sales tactics.

· Self-motivated with strong organizational and time management skills.

· Proficient in computer programs such as Microsoft Word, Excel, and PowerPoint.

· Must hold a valid driver’s license with reliable transportation to the Madison Communications office.

· Must be a high school graduate or have received a GED equivalent.

WHY MADISON

Local Ownership and Operation
Madison Communications began in 1940 as a family-owned and operated local exchange carrier known as Worden Telephone Company. We’re now a full-service communications provider led by the same local family and offering High Speed Internet, HDTV, and Voice services to residential and business customers within Madison and Macoupin counties in Illinois.

Local Community Investment
We own our communications network and continue to invest locally to upgrade this infrastructure with fiber to provide our rural service area with the same technology enjoyed by big city residents. Madison Communications also generously supports local schools, charities and events.

Local and Dedicated Employer
Madison Communications employs local, talented, and hardworking individuals that are provided with excellent ongoing training. We’re proud to be a 100% USA-based company, which means when you support us, you support your neighbors.

WHAT MADISON OFFERS

Madison Communications strives to fairly reward its hard-working and valued employees with an excellent

· Competitive base pay and sales commission programs

· 401(k) with company match

· Paid personal, sick, and vacation time

· Paid company holidays

· Educational reimbursement

· Additional sales incentives and recognition

· Discounts on Madison premier services

Madison values intellectually curious-minded professionals who are interested in aggressively learning and sharing new concepts and skills to support an independent, family-owned business in expansion opportunities and partnerships needed to effectively compete. Accordingly, consideration will be made for candidates that have business experience outside of the specifications listed above. Salary will be based on experience, skill level and education for the target position.

Madison is an equal opportunity employer.

Pay: $18.00 - $21.00 per hour

Benefits:

401(k) matching
Flexible schedule
Paid time off

Work Location: In person

Apply Now

Refine Your Search

telecommunications jobs in highland, il

Customer Care Specialist – Sales (Part-Time)

Customer Care Specialist – Sales

Network Construction Project Manager

B2B Account Executive, Outside Sales

Implementations Network Engineer III

Network Impact Assessment (NIA) Technician

Missile Defense Agency (MDA) NOC Technician III

Customer Care Specialist - Sales

Safety Representative-Utility

Technician II-Structured Cabling

Splicer I Fiber

Lead Safety Representative (Utility Electrical)

Transport IP NOC Technician

Network Administrator

Implementations/Activations Network Engineer

Implementations/Activations Network Engineer II

Supervisor, Project Engineering - Telecommunications - 1st Shift - NAIC5

Implementations/Activations Network Engineer II

Customer Care Specialist - Sales (Part-Time)

Implementations Network Engineer III

I want to receive the latest job alert for telecommunications in highland, il

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