Top 230 Technical support Jobs in Highlands Ranch Co

Network Operator
JCI US —Englewood, CO
- $25 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
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CNC Machinist – Tool Room Technical Customer Support
Productivity Inc —Littleton, CO
- $28 - $32 an hour
- Monday to Friday
- Clean driving record
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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IT Site Support Specialist II (Contract-to-Hire)
Addison Group —Denver, CO
- $40.87 - $45.19 an hour
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
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1d
Federal Support Engineer 3
Datadog —Denver, CO
- $92,000 - $122,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Mentoring
- Employee stock purchase plan
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Technical Product Support - EdTech
Securly —Denver, CO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
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13d
IT Support Technician II
Sierra Space —Englewood, CO
- $30.87 - $42.46 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Technical Support Specialist
UDR INC. —Highlands Ranch, CO
- $25.67 - $30.00 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
14d
Technical Support Rep 1
United Launch Alliance —Centennial, CO
- $42,480 - $70,801 a year
- Overtime
- No experience needed
- High school diploma or GED
- No travel
- Paid time off
- 401(k) matching
IT Systems Technician Level I
SSA Group —Denver, CO
- $60,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Disability insurance
- Health insurance
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19h
User Support Technician
Isys Technologies —Littleton, CO
- $55,000 - $62,000 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
13d
Technical Support Specialist (Pharmacy Automation)
Swisslog Healthcare —Denver, CO
- $55,000 - $62,000 a year
- Military
- Mid-level
- Windows
- Health insurance
- Dental insurance
IT Support Technician
GHC —Englewood, CO
- Background check
- Spanish
- English
- Health savings account
- Paid holidays
Quick Apply
IT Customer Support II
Tallgrass Energy —Lakewood, CO
- $27.36 - $41.65 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
6d
Customer Service Manager - Aerospace
Eaton —Littleton, CO
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Data Center Technician 1
DataBank —Englewood, CO
- $27.05 - $28.89 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
IT Analyst I
WESTWOOD PROFESSIONAL SERVICES INC —Westminster, CO
- $25 - $28 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
5d
Helpdesk Analyst
SSA Group —Denver, CO
- $59,000 - $61,000 a year
- Weekends as needed
- Office
- Analysis skills
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
Desktop Technical Analyst (Hybrid Workplace From CO)
State of Colorado —Denver, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
1d
Service Desk Engineer
NexusTek —Denver, CO
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance

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technical support jobs near highlands ranch co

Network Operator

JCI US
Englewood, CO

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

IT system monitoring
Incident management software
High school diploma or GED
Attention to detail
Customer support ticket management
WAN
IP networking
Network monitoring tools
Associate's degree
Standard operating procedures (SOPs)

Full Job Description

The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the Network Operations Center (NOC) and emergency calls from fire department in Japan. This role serves as the first line of operational support, ensuring incidents are identified, logged, communicated, and escalated in accordance with established procedures to maintain system availability and service continuity.

This position follows defined processes and runbooks and does not perform network design, engineering, or configuration changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Monitor network, system, and application dashboards for alerts, alarms, and performance issues
Answer emergency calls from Japan in Japanese log requirement and respond with required information
Respond to incidents following established NOC procedures and escalation protocols
Perform first-level troubleshooting using documented runbooks and approved tools
Create, update, and manage incident tickets with accurate, complete, and timely information
Escalate unresolved or complex issues to Network Technicians, Engineers, or vendors as appropriate
Communicate incident status updates to internal teams and stakeholders as required
Coordinate with cross-functional teams during outages or service interruptions
Track and document incident timelines, actions taken, and resolutions
Maintain shift logs and ensure proper handoff between shifts
Follow all security, compliance, and operational standards at all times

EDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required
One (1) to three (3) years of experience in a NOC, IT operations, technical support, or monitoring environment
Basic understanding of networking concepts (e.g., TCP/IP, VPN, WAN/LAN)
Experience using ticketing systems and monitoring tools
Ability to follow documented procedures and work effectively in a structured environment
Strong attention to detail and documentation accuracy
Ability to work assigned shifts, including nights, weekends, and holidays, as required

PREFERRED QUALIFICATIONS:

Fluency in Japanese (written and verbal) strongly preferred to support Japanese-speaking operations
Associate’s degree or relevant technical coursework
Prior experience in a 24/7 operations or call-center-style technical environment
Familiarity with network/system incident management frameworks (e.g., ITIL or similar)

WORK ENVIRONMENT:

This position is performed in an office-based Network Operations Center environment in Colorado with continuous monitoring equipment. The role may require shift work, including nights, weekends, and holidays, to support 24/7 operations.

ADDITIONAL COLORADO DISCLOSURE:

In accordance with the Colorado Equal Pay for Equal Work Act, JCI US discloses the compensation range and a general description of benefits applicable to this position. Compensation decisions are based on job-related factors including experience, skills, and business needs.

PAY: $22.00 – $28.00 per hour, depending on experience, skills, and qualifications.

This position is eligible for overtime in accordance with applicable wage and hour laws.

BENEFITS:

JCI US offers employees and their families a comprehensive benefits package designed to support overall wellness. Some offerings may vary based on role, work schedule, or location and include:

Healthcare (medical, prescription drug, dental, and vision coverage)
401(k) retirement plan
Paid vacation and sick time

Certain benefits may vary based on role, work schedule, or employment classification.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in highlands ranch co

Network Operator

CNC Machinist – Tool Room Technical Customer Support

IT Site Support Specialist II (Contract-to-Hire)

Federal Support Engineer 3

Technical Product Support - EdTech

IT Support Specialist

IT Support Technician II

Technical Support Specialist

Technical Support Rep 1

IT Systems Technician Level I

User Support Technician

Technical Support Specialist (Pharmacy Automation)

IT Support Technician

IT Customer Support II

Customer Service Manager - Aerospace

Data Center Technician 1

IT Analyst I

Helpdesk Analyst

Desktop Technical Analyst (Hybrid Workplace From CO)

Service Desk Engineer

I want to receive the latest job alert for technical support in highlands ranch co

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