Top 2 Guest service representative Jobs in Hilo, Hi

Front Desk
UFC Gym —Hilo, HI
- $16 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- Cash register
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Hawaii Tropical Botanical Garden —Papaikou, HI
- From $17.50 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
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13d

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Hotel Front Desk Agent - Part Time
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton —Hilo, HI
You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
$18.50 an hour
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Recreation Coordinator
Hilton Grand Vacations —Waikoloa, HI
Rent and sign out recreation equipment to guests. Monitor and evaluate recreation program content and prepare communication material to attract participants,…
$20.50 - $23.00 an hour
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Guest Service Representative
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Guest Service Representative
Fairfield Inn & Suites Columbus Airport —Columbus, OH
Deliver a warm welcome, making our guests feel at home the instant they step inside. Navigate guest needs seamlessly, coordinating with various hotel…
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Front Desk

UFC Gym -
Hilo, HI

Quick Apply

Job Details

Part-time
$16 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Employee discount
Gym membership
Opportunities for advancement

Qualifications

Computer operation
CPR Certification
Phone communication
High school diploma or GED
Computer skills
Telephone systems
Multi-line phone systems
AED Certification

Full Job Description

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Training & development
Wellness resources

We Empower the Fighting Spirit in You!

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment, assisting with retail purchases, and ensuring everyone who walks through our doors feels the energy of the UFC GYM community.

What We Offer

Competitive Salary & Performance Bonuses
Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
Growth: Tuition assistance and opportunities for career advancement
Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

Key Responsibilities

Customer Service & Hospitality

First Impressions: Warmly greet members and guests as they enter and leave the club, maintaining a professional and high-energy atmosphere.
Communication: Answer incoming calls professionally, transferring them promptly to the correct department or individual.
Check-In & Registration: Verify memberships, enroll the members for classes, and check-in prospective members for the sales team.
Problem Solving: Address member questions directly or guide them to the appropriate lead for further assistance.

Sales & Administration

Retail Excellence: Sell supplements, apparel, and gear. Process transactions accurately using the point-of-sale (POS) system.
Club Upkeep: Keep the front desk and lobby area neat, clean, and organized.
Daily Operations: Perform opening and closing procedures and assist with inventory or product pricing as needed.
Member Support: Call members regarding past-due accounts to help them maintain their active status.

Professional Standards

Reliability: Adhere to shift schedules, including all meal and rest break periods.
Engagement: Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty.

Qualifications

Experience: Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
Skills: Strong interpersonal skills, a friendly personality, and the ability to multitask with high attention to detail.
Technical: Basic computer skills and experience handling multiple phone lines.
Education: High School Diploma or GED required.
Certifications: Current CPR/AED certification is required for overnight staff.
Physical: Ability to stand for a full shift and occasionally lift or move up to 25 lbs.

Ready to be the face of the gym? Apply today! We respond to all applications.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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guest service representative jobs in hilo, hi

Front Desk

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