Top 9 Hotel management Jobs in Holland Mi

Guest Service Supervisor - Hampton Inn Holland
Suburban Inns —Holland, MI
- 8 hour shift
- Word processing
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Hotel General Manager
Comfort Inn & Suites Holland —Holland, MI
- $55,000 - $65,000 a year
- Full-time
- Supervising experience
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
7d
Housekeeping Manager
Holiday Inn Spring Lake —Spring Lake, MI
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Manager
Baymont Inn and Suites by Wyandham —Grand Haven, MI
- $16 - $17 an hour
- Full-time
- Mid-level
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Facilities Manager (Maintenance) - Holiday Inn Express Holland
Suburban Inns —Holland, MI
- 8 hour shift
- Word processing
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Director of Sales & Marketing
Hyatt Place Grand Rapids South —Wyoming, MI
- $19 - $21 an hour
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
5d
Sales Coordinator/Front Office Manager
Image Hotel Management —Grand Rapids, MI
- $16 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Contracts
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Restaurant Assistant General Manager-Rix
Ada Hotel —Ada, MI
Bachelor's degree in business administration, hospitality management, or related field (preferred). Maintain a positive and professional rapport with our staff,…
$55,000 - $60,000 a year
Quick Apply
General Manager | Kalamazoo Event Center
Radisson Plaza Hotel —Kalamazoo, MI
Management, Entertainment Management, Marketing, or related field preferred. This individual serves as the face of the venue—building strong relationships with…
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
13d
General Manager
Homewood Columbus/Polaris —Columbus, OH
Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable).
$70,000 - $85,000 a year
Quick Apply
7d

Show more jobs in cities nearby

I want to receive the latest job alert for hotel management in holland mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel management jobs near holland mi

Front Office Manager jobs in Grand Rapids, MI

Facilities Manager jobs in Holland, MI

Hotel General Manager jobs in Holland, MI

Front Office Manager jobs in Lansing, MI

Front Desk jobs in Napa, CA

Front Office Manager jobs in Asheville, NC

Front Desk Receptionist jobs in West Haven, CT

Hotel Front Desk jobs in Atlanta, GA

Front Office Manager jobs in West Palm Beach, FL

Front Office Manager jobs in Ventura, CA

Hotel Front Desk jobs in Raleigh, NC

Director Of Sales And Marketing jobs in Exeter, NH

Director Of Sales And Marketing jobs in Township Of Monroe, NJ

Entry Level Marketing jobs in Las Vegas, NV

Director Of Sales And Marketing jobs in Urbandale, IA

Director Of Sales And Marketing jobs in Midway, UT

Creative Project Manager jobs in Atlanta, GA

Facilities Manager jobs in Minnesota

Sports Facilities Management jobs in New Jersey

Facilities Manager jobs in Mckinney, TX

Guest Service Supervisor - Hampton Inn Holland

Suburban Inns -
Holland, MI

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Referral program

Qualifications

Record keeping
Word processing
Desktop applications
Typing

Full Job Description

Guest Service Supervisor

Full-time Position
Competitive starting wage - negotiable based on experience
Flexible Schedule
Position can be used as an internship

As a Guest Service Supervisor you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Guest Service Supervisor helps ensure the highest quality service is provided by Guest Service Representatives to maximize rate and occupancy, as well as assists in the sales efforts of the property.

Our Benefit Package includes:

Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Floating holiday
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

Reference the Guest Service Representative job description and assume all their essential functions
Assist in interviewing, hiring, and evaluating GSR’s
Assist in the property training, concierge training, and brand training of newly-hired GSR’s
Ensure all GSRs are selling the property according to the Suburban Inns standards
Assist with prospecting new hotel business and communicating information to sales department
Hold team members accountable to the standards of employment and job performance set by the core values of Suburban Inns and brand
Maintain a neat and clean workspace in the front desk areas
Rotate Manager on Duty shifts over the weekends for the hotel when needed
Monitor inventory in the Property Management System on a daily basis and correct any out of balance issues
Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and Guest Service Manager
Complete any required emergency training needed according to brand standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation, and ensure safety and security polices and procedures are followed by staff
Follow proper Accounting procedures, including posting of guest charges, proper method of payment established at check in (before keys are given), checking high balances, cash payments and refunds, balanced cash drawers
Provide excellent guest service and enforce the service philosophy among all team members:
- Supply information to guests regarding hotel policies, services, and amenities
- Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment
- Handle all guest concerns and be able to problem solve in a tactful, professional manner
- Review all guest surveys and assist in responding to feedback and service recoveries.
- Ensure brand standards are exceeded and member enrollments are promoted
Maintain open lines of communication between all departments within the hotel
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Typing, computer skills, including internet browser usage, various computer applications and programs, record keeping, and word processing skills. Good communication skills.

Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience and one year Guest Service Representative experience. Brand experience preferred.

License, Registration, and/or Certification Required: First Aid / CPR Certification and TIPS training (may be completed upon hire)

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position may require travel to other Suburban Inns properties for training. All other work is completed on the property

Uniform and Appearance Guidelines:

Uniform: Business Professional attire. Name tag provided. Suburban Inns approved shoes are the responsibility of the Team Member.

Appearance: All facial piercings must be approved by management. Hair must be kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

kJlmN9XCao

Quick Apply

Refine Your Search

hotel management jobs in holland mi

Guest Service Supervisor - Hampton Inn Holland

Hotel General Manager

Housekeeping Manager

Housekeeping Manager

Facilities Manager (Maintenance) - Holiday Inn Express Holland

Director of Sales & Marketing

Sales Coordinator/Front Office Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for hotel management in holland mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected