Top 50 Desktop Jobs in Homestead Fl

Desktop Support Technician
University of Miami —Coral Gables, FL
- Weekends as needed
- Classroom
- Mid-level
- Windows
Help Desk Lead
Booz Allen Hamilton —Doral, FL
- $61,900 - $141,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
IT Desktop Support / Computer Wiz / Customer Service Expert
BASG —Miami, FL
- $14 - $20 an hour
- Full-time
- Azure
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Technical Support I
U.S. Century Bank —Doral, FL
- Cleaning
- Entry level
EDI Business Analyst
Pediatrica Health Group —Miami, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Lead Systems Engineer (Microsoft Cloud)
PreciseSource —Coral Gables, FL
- $200,000 - $300,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Business Analytics Engineer II
ACS Auto Club Services, Inc. —Florida
- $85,966 - $133,702 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Paid jury duty
- Health savings account
7h
Analyst, Helpdesk II
Alcora Corporation —Doral, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
4d
IT Generalist I (College of Business)
Florida International University —Miami, FL
- $40,000 - $45,000 a year
- Online Application
- Background check
- Classroom
- Mid-level
- Flexible schedule
IT Support MSP Level III Technician
TeamLogic IT, West Miami, FL —Miami, FL
- $80,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- Azure
- Paid time off
Quick Apply
Senior Virtual Desktop Infrastructure Administrator
MANTECH —Doral, FL
- Full-time
- Azure
- Bachelor of Science
- DevOps
K–12 Information Technology (IT) Specialist
Pinecrest Glades Academy —Miami, FL
- From $45,000 a year
- Full-time
- School experience
- Mid-level
- Windows
Quick Apply
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Doral, FL
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst
Florida International University —Miami, FL
- $38,000 - $42,000 a year
- Online Application
- Research
- Mid-level
- Windows
IT Support Technician - Miami, FL
Dream Motor Group - Miami, FL —Coral Gables, FL
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Dealership
- English
- Paid holidays
- Health insurance
Onsite (Level 2) IT Technician
TGIPOWER LLC —Doral, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
Senior Virtual Desktop Infrastructure Engineer
Govcio LLC —Doral, FL
- $105,000 - $120,000 a year
- Full-time
- PMP
- 5 years
- Master's degree
IT Manager - Support
Gastro Health —Miami, FL
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Systems Administrator
WT Group AEC —Coral Gables, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
HRIS Business Analyst I
Florida International University —Miami, FL
- $45,000 - $50,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level

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Desktop Support Technician

University of Miami -
Coral Gables, FL

Apply Now

Job Details

Full-time

Qualifications

Windows
High school diploma or GED
Desktop applications
macOS
Productivity software
Video conferences (communication methods)

Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .

The University of Miami’s UMIT Department has an exciting opportunity for a Full-time Desktop Support Technician to work in Coral Gables, Florida.

The Desktop Support Technician provides technical user advice and support to academic and administrative staff for problems and questions related to network communications. The Desktop Support Technician (A) monitors systems and advises senior staff of network application status.

Core Responsibilities:

Acts as first point of contact in the problem determination process, for desktop and network issues.
Provides quality customer service to all clients in a timely and professional manner.
Organizes and prioritizes support requests.
Monitors, administers, tracks, and verifies completion of help desk tickets.
Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
Prepares, installs, tests, and certifies any desktop configuration, including software drivers.
Conducts basic troubleshooting for desktop and laptop computers.
Applies migration from the previous PC and executes PC hardware moves.
Software installation and configuration on workstations.
Verifies software is functional and escalates issues.
Decommissions any existing hardware that has been replaced.
Completes, updates, and closes Service Center tickets.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Develops and periodically refines systems and procedures for efficiently handling customer service calls.
Provides technical expertise and assists clients in sophisticated problem determination and resolution.
Prioritize and respond to service requests.
Provide technical and audio/visual support for lectures, presentations, symposiums and conferences.
Provide video conferencing support for faculty and staff presentations, lectures and dissertations.
Assist departmental and program requests regarding video capture and streaming for online and hybrid curricula.

Department Specific Functions:

Provide desktop and audiovisual support to 20+ departments and interdisciplinary programs across multiple buildings on the University’s Coral Gables campus as part of the College of Arts and Sciences distributed IT team.
Partner with the supervisor to assess projects and identify technology needs.
Install, configure, and troubleshoot faculty and staff workstations, lab computers, mobile devices, and peripherals (including research instruments). Requires strong working knowledge of Windows, macOS, and Microsoft Office.
Proactively monitor, maintain, and optimize endpoint performance, applying updates, patches, and preventative maintenance. Enforce university IT security policies, including endpoint protection, encryption, MFA, and access controls.
Develop and maintain technical documentation, SOPs, and knowledge base articles to support consistent service delivery. Assist in developing and improving IT service workflows, escalation paths, and response procedures.
Provide prompt, professional support in person and remotely, documenting all requests and incidents in ServiceNow.
Support faculty with classroom technology and digital teaching tools, and provide on-site AV support for special events.
Maintain asset inventory using the department’s asset management platform.
Collaborate with central IT teams and other school-based IT units on cross-functional initiatives.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent
CompTIA A+ Certification preferred but not required.
Minimum 2 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-AS1

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Apply Now

Refine Your Search

desktop jobs in homestead fl

Desktop Support Technician

Help Desk Lead

IT Desktop Support / Computer Wiz / Customer Service Expert

Technical Support I

EDI Business Analyst

Lead Systems Engineer (Microsoft Cloud)

Business Analytics Engineer II

Analyst, Helpdesk II

IT Generalist I (College of Business)

IT Support MSP Level III Technician

Senior Virtual Desktop Infrastructure Administrator

K–12 Information Technology (IT) Specialist

IT Help Desk Tier 1 - Bilingual

Help Desk Analyst

IT Support Technician - Miami, FL

Onsite (Level 2) IT Technician

Senior Virtual Desktop Infrastructure Engineer

IT Manager - Support

Systems Administrator

HRIS Business Analyst I

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