Top 8 Help desk manager Jobs in Honolulu, Hi

Manager IT and Corporate Security
Olivine, Inc. —Kapolei, HI
- $125,000 - $150,000 a year
- Full-time
- Google Workspace
- 7 years
- Office
Help Desk Technician
Hawaii Tech Support —Honolulu, HI
- Email
- English
- Research
- Office
- Health insurance
- Dental insurance
IT Business Applications Manager
Young Brothers —Honolulu, HI
- $125,449 - $140,000 a year
- Extended hours
- Hybrid work
- Computer Science
- Office
- SQL
IT Help Desk I (Pipeline)
Lucayan Technology Solutions LLC —Honolulu, HI
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
Quick Apply
Senior Help Desk Manager
C3EL —Honolulu, HI
- 8 years
- High school diploma or GED
- Senior level
Manager, Information Technology (IT) Operations
Hawaii Dental Service (HDS) —Honolulu, HI
- Full-time
- Computer science
- Azure
- Computer Science
Manager, Information Technology (IT) Operations
Hawaii Dental Service —Honolulu, HI
- $100,000 - $120,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Helpdesk II
Lucayan Technology Solutions LLC —Honolulu, HI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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Manager IT and Corporate Security

Olivine, Inc. -
Kapolei, HI

Apply Now

Job Details

Full-time
$125,000 - $150,000 a year

Qualifications

Managing technical support teams
Team leadership
Enterprise software
IT system monitoring
SOC 2
Equipment troubleshooting
Security compliance frameworks implementation
Team development
System risk assessment (security system operation)
Desktop (troubleshooting support)
Data Security (Data management)
SaaS platforms
Mentoring
Leading team collaboration initiatives
ISO 27001
Managing projects
Technical Proficiency
Security system management
Managing tech infrastructure teams
System performance monitoring
IT security monitoring

Full Job Description

Olivine is seeking a dynamic and experienced IT Manager to execute and drive the strategic direction of our corporate information technology. You'll play a crucial role in ensuring the stability, security, and performance of staff computing Windows systems, installed applications, cloud services, and cybersecurity while mentoring and growing the IT team as appropriate. You blend hands on technical expertise with leadership skills, offering the opportunity to make a significant impact on our organization.

The interview process will require an in-person interview with a member of the hiring team based in the Bay Area.

Location: Kapolei, Hawaii

What You Will Do:

Collaboration and Problem Solving: Collaborate with other teams to identify and resolve technical issues, contributing to a seamless and efficient IT operation; manage the internal IT help desk, participating in capacity and coverage planning, triage, and ticket resolution.
Technical Leadership; Hands-on Contribution: Provide technical leadership in the management and optimization of our environment including software tools and systems licensing. While leading the team, this role requires a hands-on approach to resolving problems.
Cybersecurity Oversight: Monitor and enforce IT security measures and provide training to staff, identify and mitigate potential security risks relating to corporate IT to protect company data and systems, and oversee and manage the SOC-2 and ISO-27001 compliance programs.
Team Leadership; Mentorship: Lead, mentor, and coach IT staff, fostering a positive and productive work environment. Provide guidance on professional development and career growth.
Asset Management: Manage staff compute-systems equipment inventory, ensuring staff have end-computing needs met, including supplying equipment for new staff, replacing as appropriate, returning to inventory, etc.
Strategic Communication: Effectively communicate technical updates, challenges, and strategic initiatives to senior leadership and other stakeholders.
Project Management: Oversee and manage IT projects, ensuring they are delivered on time and within budget.
Proactive System Management: Proactively identify opportunities for improvement in our systems and processes, ensuring optimal performance and security.

What You Bring

Proven experience leading and mentoring a technical team, while also keeping hands on skills current and up to date.
7+ years of experience in IT operations, security, or systems administration
Experience with oversight and administration of SOC 2 and ISO-27001 compliance frameworks
Experience monitoring security risks, vulnerabilities, and responding to incidents
Proficient with Microsoft Entra ID, Microsoft Defender for Endpoint and the full Microsoft 365 suite
Strong understanding of technology infrastructures, including Data Loss Prevention, IDS/IPS, Microsoft endpoint security.
Proficiency managing SaaS tools and enterprise IT environments ( Google Workspace, Teams, Zoho, Jira, etc.).
Demonstrated project and program management experience.
Hands-on experience troubleshooting end-user device and application issues.
Strong problem-solving skills and the ability to analyze complex technical issues.
Excellent communication and interpersonal skills.
Ability to adapt to changing priorities and manage multiple projects simultaneously.

How to Stand Out

Experience working in a growing company.
Bachelors degree and or Masters Degree

About Olivine, Inc.
Olivine is a small and growing company, leading the way to provide low-cost grid and market- integrated distributed energy resources of all types for a sustainable clean energy economy. If you are mission-driven, hard-working and looking for a flexible environment to grow your energy expertise and contribute to carbon-free communities, Olivine may be the place for you.

Olivine’s Values: We create true partnerships. We make a positive difference. We create an inclusive and respectful environment. We are ethical, honest, fair, and always try to do the right thing.

Authorization to work in the United States is a pre-condition.
Olivine, Inc. does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers.

Salary Range :125,000-150,000 depending on experience
Attractive Benefit Package
No relocation or work visa sponsorship provided.
Olivine, Inc. is an EEO/AA Employer

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help desk manager jobs in honolulu, hi

Manager IT and Corporate Security

Help Desk Technician

IT Business Applications Manager

IT Help Desk I (Pipeline)

Senior Help Desk Manager

Manager, Information Technology (IT) Operations

Manager, Information Technology (IT) Operations

IT Helpdesk II

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