We recognize our competitive advantage - our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.
Posting End Date: This position will remain open until filled. Early applications are highly encouraged.
BRIEF POSTING DESCRIPTION:
The P ET DESKTOP SERVICES Department of the P INFO TECHNOLOGY & SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)
JOB FUNCTION:
Develops, administers and maintains security policies, system policies, backup processes, batch jobs, and Identity and Access Management (IAM). Monitors scheduled tasks, IAM alerts and alarms. Collaborates closely with NOSC on cyber defense and system monitoring.
ESSENTIAL FUNCTIONS:
- Develop and document systems administration standard operating procedures. Comply with organization systems administration standard operating procedures. Implement and enforce usage policies and procedures. Design group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs.
- Manage accounts, network rights, and access to systems and equipment. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Maintain baseline system security according to organizational policies.
- Monitor and maintain system/server configurations. Perform repairs on faulty system/server hardware. Plan, execute, and verify data redundancy and system recovery procedures. Troubleshoot hardware/software interface and interoperability problems. Check system hardware availability, functionality, integrity, and efficiency.
- Conduct periodic system maintenance including cleaning (electronically), disk checks, routine reboots, data dumps, and testing. Diagnose faulty system/server hardware. Provide ongoing optimization and problem-solving support. Conduct functional and connectivity testing to ensure continuing operability.
- Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS:
Knowledge Requirements
- Computer networking concepts and protocols, and network security methodologies.
- Measures or indicators of system performance and availability.
- System performance tuning tools and techniques.
- Principles and methods for integrating system components.
- Risk management processes (e.g., methods for assessing and mitigating risk).
- Systems administration concepts.
- Server and client operating systems.
- Basic system administration, network, and operating system hardening techniques.
- Operating system command line/prompt.
- System/server diagnostic tools and fault identification techniques.
- File system implementations (e.g., New Technology File System [NTFS], File Allocation Table [FAT], File Extension [EXT]).
- Virtualization technologies and virtual machine development and maintenance.
- Organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
- Network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System.
- (DNS), and directory services.
- The type and frequency of routine maintenance needed to keep equipment functioning properly.
- Enterprise information technology (IT) architecture.
- Systems engineering theories, concepts, and methods.
- Virtual Private Network (VPN) security client configurations.
- Local area and wide area networking principles and concepts including bandwidth management.
- Information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption).
- Specific operational impacts of cybersecurity lapses.
- Cyber threats and vulnerabilities and cybersecurity principles.
- Personally Identifiable Information (PII) data security standards and concepts.
- Network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).
Foundational Skills Requirements
- Operating system administration.
- Correcting physical and technical problems that impact system/server performance.
- Recovering failed systems/servers.
- Maintaining directory services.
- Troubleshooting failed system components (i.e., servers).
- Diagnosing connectivity problems.
- Optimizing software.
- System/server maintenance.
- Configuring and utilizing software-based computer protection tools (e.g., software firewalls, anti-virus software, anti-spyware).
- Interacting with and helping customers.
- Collaborating with teammates and other employees.
- Communicating effectively in writing and verbally.
Experience Requirements
- Few years (1-3) of AIM security experience.
- Few years (1-3) of system recovery experience.
- One or more of the following Certifications A+ CE, CCNA-Security, CND, Network+ CE, SSCP, CCNA Security, CySA+ (CSA+), GICSP, GSEC, Security+ CE, CND, SSCP (Other certification will be considered).
Role: Professional
Number of Vacancies: 1
Location: Honolulu – Oahu
Hiring Range: The hiring range for the IT Security Administrator [Req ID 10562] position is $72,500.00 to $90,600.00. The person selected will be placed according to his/her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status.
Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer
The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.
The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email [email protected].
