Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.
#PGH-SKL
What you will have an opportunity to do:
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Manage assigned events from initial client contact through post-event follow-up, including coordinating event details and preparing accurate, timely Banquet Event Orders (BEOs).
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Communicate all BEO updates and changes promptly to internal departments to ensure seamless event execution.
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Welcome meeting planners upon arrival, finalize event arrangements, provide facility orientation, and introduce them to the operations team.
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Review and verify billing accuracy prior to client distribution; address client billing inquiries and process vendor invoices efficiently.
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Maintain professional communication with clients, vendors, and internal teams throughout the event planning and execution process.
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Support special projects and initiatives as assigned by the Conference Director.
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Attend BEO, pick-up, operations, and other departmental meetings as required.
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Conduct site tours and planning visits for clients and external vendors.
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Coordinate guest room requirements and accommodations for event groups.
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Lead and participate in pre-convention and planning meetings as needed.
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Communicate clearly, professionally, and promptly via email, phone, and in person with clients, vendors, and team members.
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Demonstrate a commitment to continuous improvement through feedback, collaboration, and professional development.
What are we looking for?
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Minimum of three years of related experience in hospitality, conference services, event planning, or a similar field.
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Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
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Experience with Delphi software preferred.
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Strong understanding of hotel operations and conference/event services.
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Excellent organizational, prioritization, and time management skills with the ability to manage multiple projects simultaneously.
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Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
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Strong verbal and written communication skills with the ability to interact professionally with clients, vendors, and team members.
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Demonstrated interpersonal skills with the ability to build relationships, collaborate effectively, and provide exceptional customer service.
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Self-motivated and capable of independently managing client needs and event logistics.
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Proven ability to consistently meet deadlines and complete projects in a timely manner.
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Receptive to feedback with a commitment to continuous improvement and professional growth.
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Ability to maintain a high level of professionalism, adaptability, and performance under pressure.
Schedule
Monday - Friday 8am-5pm
Full Benefit Packet and Perks listed at Skamania.com/careers
#IND100
Compensation:
$25.00
$26.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
