Top 44 Outbound call center Jobs in Hoover, Al

Legal Account Resolution Specialist
Weltman, Weinberg & Reis Co., LPA —Birmingham, AL
- $20.33 - $21.33 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
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11d
Call Center Representative
BrandNest —Birmingham, AL
- $17 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
1d
Customer Service Representative - Healthcare
Palmetto Infusion —Birmingham, AL
- Monday to Friday
- Microsoft Outlook
- Ability to walk for extended periods
- HIPAA
- Health savings account
- Paid holidays
Customer Care Representative
Ontime Service —Hoover, AL
- Computer literacy
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Paid holidays
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Customer Care Specialist
Red Mountain Retail dba ASHLEY —Bessemer, AL
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Student Information Specialist (SIS)
Collegiate Admissions & Retention Solutions —Birmingham, AL
- Email
- Bilingual
- Computer literacy
- Computer skills
Customer Service Support Representative - Specimen Management (Onsite)
Labcorp —Birmingham, AL
- Overtime
- HIPAA
- Research
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
3d
Patient Experience Specialist I
SEES MANAGEMENT LLC —Birmingham, AL
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
1d
Service Appointment and Customer Care Specialist
Stivers Automotive Group —Birmingham, AL
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Account Solutions Specialist - Hoover, AL
Regions —Hoover, AL
- $37,750 - $44,940 a year
- Full-time
- Microsoft Word
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Inside Sales Rep - Auto Glass Replacement/Accessories
Pilkington North America Inc. —Birmingham, AL
- $25 - $30 an hour
- Spanish
- Pass drug screening
- Research
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Insurance Specialist
AMBA —Birmingham, AL
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Outbound/Inbound Rep (M-F)
Five Star Call Centers —Birmingham, AL
- $14 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Communication skills
- Paid training
4d
Client Engagement Specialist
Convatec —Moody, AL
- Full-time
- Remote
- Spanish
- English
- Mid-level
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Birmingham, AL
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Birmingham, AL
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
Onsite Priority Banker - Hoover, AL
Regions —Hoover, AL
- $37,450.77 - $46,150.00 a year
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
11d
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Birmingham, AL
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Inside Sales Representative
Midwest Veterinary Supply, Inc. —Birmingham, AL
- $45,000 - $50,000 a year
- Overtime
- English
- Research
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Remote-Real Estate Investment Representative
Rebuilt —Birmingham, AL
- Full-time
- Mid-level
- Residential
- Real Estate License
- Mileage reimbursement
- Paid time off
Quick Apply

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Legal Account Resolution Specialist

Weltman, Weinberg & Reis Co., LPA -
Birmingham, AL

Quick Apply

Job Details

$20.33 - $21.33 an hour
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED

Full Job Description

Join our Team!

Are you looking to start your career in the legal field or continue your career in collections and customer service?

Our Legal Account Resolution Specialists/Legal Collectors work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-judgment, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning the legal field paired with technical skills, please read on and apply to be considered.

Schedule:

Monday - Friday, 8:00am-5:00pm
In Office
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors file for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED) required
1-3 years relevant customer facing experience or an equivalent combination of education, training, and experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Bilingual in English and Spanish is preferred but not required
Must pass a detailed background check and drug screening

Compensation and Benefits:

The expected compensation is $20.33/hr. - $21.33/hr., depending upon if bilingual; plus, an uncapped monthly bonus opportunity, with an average annual bonus of $26,000 after 1 year of employment
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
- Medical, Rx, Dental, Vision, 401(k), Life and Disability Insurance. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

outbound call center jobs in hoover, al

Legal Account Resolution Specialist

Call Center Representative

Customer Service Representative - Healthcare

Customer Care Representative

Customer Care Specialist

Student Information Specialist (SIS)

Customer Service Support Representative - Specimen Management (Onsite)

Patient Experience Specialist I

Service Appointment and Customer Care Specialist

Account Solutions Specialist - Hoover, AL

Inside Sales Rep - Auto Glass Replacement/Accessories

Inside Sales Insurance Specialist

Outbound/Inbound Rep (M-F)

Client Engagement Specialist

Licensed Insurance Sales Representative (Remote / Home-Based)

Temporary Workforce Management Specialist

Onsite Priority Banker - Hoover, AL

Medicare Sales Supervisor

Inside Sales Representative

Remote-Real Estate Investment Representative

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