Top 7 Spa coordinator manager Jobs in Hoover, Al

Spa Coordinator - Manager
The Woodhouse Day Spa - Birmingham —Birmingham, AL
- $20 - $23 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid training
- Paid holidays
Quick Apply
Salon Operations Coordinator
Blo Homewood —Homewood, AL
- $14 - $18 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- Administrative experience
- Paid training
- Employee discount
Quick Apply
Front Desk Supervisor
Renaissance Ross Bridge Resort and Spa —Birmingham, AL
- Part-time
- Inventory management
- Mid-level
- Conflict management
- Tuition reimbursement
- Employee discount
Quick Apply
4d
Guest Experience Manager
Grand Bohemian Mountain Brook —Birmingham, AL
- Full-time
- Marketing
- Mid-level
- 3 years
8d
Salon Manager
Blo Homewood —Homewood, AL
- $15 - $20 an hour
- Weekends as needed
- Hospitality
- Mid-level
- Team management
- Paid time off
- Employee discount
Quick Apply
Licensed Salon Manager
Sport Clips —Birmingham, AL
- $30 - $60 an hour
- Weekends as needed
- Barbering License
- Cosmetology License
- Merchandising
- Health insurance
- Dental insurance

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Client Experience Coordinator (Part-Time with Full-Time Growth Opportunity)
Skin Perfect Spas —Columbus, OH
Maintain a clean, organized, and welcoming reception area. Answer phones, texts, and client inquiries professionally and efficiently. Open and/or close the spa.
$18 - $22 an hour
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Spa/Retail Manager
European Wax Center —Dublin, OH
You’ll coordinate schedules in a way that meets guest needs while still protecting your own work-life balance. Safeguard compliance with brand standards.
$50,000 - $60,000 a year
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Spa Coordinator - Manager

The Woodhouse Day Spa - Birmingham
Birmingham, AL

Quick Apply

Job Details

Full-time
$20 - $23 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) matching
Employee discount
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Benefits:

401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Opportunity for advancement
Training & development

Purpose

The Spa Coordinator leads the Hospitality Team to provide an exceptional customer experience before, during, and after services. We are seeking an individual with a relentlessly positive attitude, strong interpersonal skills, and proven leadership experience in driving sales and hitting key KPIs. The ideal candidate will work closely with therapists, concierge, and spa attendants to ensure each guest is comfortable, on schedule, and receives a signature experience while being dedicated to growing with our team.

The Spa Coordinator must embody and promote our core values:

Hospitality
Excellence
Mindfulness
Professionalism
Anticipation
Teamwork

The Spa Coordinator is responsible for conforming to standards set forth in the Team Member Handbook and Operations Manual, consistently striving to exceed guest and team expectations with a true attitude toward service.

Responsibilities

Manage a team of 9-14 employees
Answer phones
Assist General Manager with duties as needed
Covers duties of Hospitality Team members when necessary
Schedules Hospitality Team shifts monthly
Delegates spa duties effectively to Hospitality Team
Ensure laundry services are completed daily
Schedule appointments using computer software. Takes full ownership of the appointment book.
Maintain organization of boutique area
Escort guests to dressing room, service areas, etc., when needed
Provide amenities to guests when needed
Schedule and coordinate Spa Parties to host curated gatherings
Coordinate Hospitality Team building activities and events outside of work hours 1-2 times a year
Perform an opening sweep daily to make sure all opening duties have been completed
Process refund requests
Process time off requests submitted by Hospitality Team
Process online gift cards
Handle guest discrepancies and guests who are not satisfied with their spa experience
Greet guests enthusiastically and creating long lasting relationships with guests
Confirm appointments
Prepare, sale, and upsell gift cards
Check in new retail products, process purchase orders
Submit inventory orders of Retail Area and Back of House
Recommend and close retail product sales
Educate guests on spa services and retail products
Educate concierge on best practices and techniques for sales, communication, etc.
Give frequent feedback and coaching to Hospitality Team members
Train Hospitality staff to completion and provide continuing education for all concierges.
Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards
Monitor relevant KPIs and reports
Encourage KPI growth with engaging competitions or trainings
Hold meetings that are conducive to Hospitality Team development
Ensure all policies and SOPs are followed and current within the department.
Protect The Woodhouse Brand
Abide by all protocols set forth by The Woodhouse Corporation

Work Hours

The Spa Coordinator is expected to work a minimum of 32 hours per week including evening and weekend shifts. Shifts range from 9am-5pm, 12pm-7pm (Monday through Thursday), 9am-5pm, 10am-6pm, 12pm-8pm (Friday through Saturday) and 10am-6pm (on Sundays).

Organizational Relationships

The Spa Coordinator reports directly to the General Manager.

Job Type: Full-time

Hourly: $20.00

Benefits:

401(k) matching
Life insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training

Schedule:

Day shift
Evening shift
Holidays
Monday to Friday
Weekends

Ability to commute/relocate:

Birmingham, AL 35243: Reliably commute or planning to relocate before starting work ]

Education:

High school or equivalent
Bachelors Degree (Preferred)

Experience:

Spa: 1 year (Preferred)
Leadership: 2-3 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Weekends (Required

Work Location: In person

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Quick Apply

Refine Your Search

spa coordinator manager jobs in hoover, al

Spa Coordinator - Manager

Salon Operations Coordinator

Front Desk Supervisor

Guest Experience Manager

Salon Manager

Licensed Salon Manager

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