Top 47 Social services Jobs in Hot Springs, Ar

PROGRAM ELIGIBILITY SPECIALIST I
State of Arkansas —Hot Springs, AR
- $47,397 - $70,148 a year
- Writing skills
- Research
- Office
6d
Educator/Child Advocate
Mercy —Hot Springs, AR
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
8d
Recovery Coach
Harbor House, Inc. —Hot Springs, AR
- 8 hour shift
- Addiction Medicine
- Mid-level
- Residential
- Paid holidays
- Dental insurance
Quick Apply
Case Manager (PT)
Ouachita Children's Center —Hot Springs, AR
- Part-time
- Pass drug screening
- Mid-level
- Driver's License
- 401(k)
Quick Apply
Social Worker (LMSW), Behavioral health
Lifepoint Behavioral Health —Hot Springs, AR
- Full-time
- LMFT
- Hospital
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Quick Apply
Case Management & Support Specialist
Adult & Teen Challenge AR —Hot Springs Village, AR
- $15 - $20 an hour
- Full-time
- Addiction Medicine
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Local Homeless Coalition Coordinator (FT)
Ouachita Children's Center —Hot Springs, AR
- From $18 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Residential
- Paid time off
- Retirement plan
Quick Apply
Recovery Support Specialist
Adult & Teen Challenge AR —Hot Springs Village, AR
- $15 - $20 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Driver's License
- Paid time off
Quick Apply
Substance Abuse Technician
Adult & Teen Challenge AR —Hot Springs Village, AR
- $15 - $20 an hour
- Full-time
- Addiction Medicine
- Ability to walk for extended periods
- Driver's License
- Paid time off
Quick Apply
ASMSA Residential Experience Coordinator
University of Arkansas —Hot Springs, AR
- $38,000 - $43,000 a year
- Full-time
- Remote
- Background check
- High school
- Pass drug screening
- On-the-job training
14d
Addiction Recovery Coach
Adult & Teen Challenge AR —Hot Springs Village, AR
- $15 - $20 an hour
- Full-time
- Addiction Medicine
- Ability to walk for extended periods
- High school diploma or GED
- Paid time off
Quick Apply
Outpatient Clinic Therapist-Hot Springs (Part-time or Contract)
Methodist Family Health —Hot Springs, AR
- Overtime
- School experience
- CPR Certification
- Writing skills
- Continuing education credits
- Disability insurance
Quick Apply
Addiction Recovery Technician
Adult & Teen Challenge AR —Hot Springs Village, AR
- $15 - $20 an hour
- Full-time
- Addiction Medicine
- Ability to walk for extended periods
- Driver's License
- Paid time off
Quick Apply
Licensed Mental Health Therapist
Headway —Arkansas
- Up to $122 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Mental Health Therapist (Arkansas)
SonderMind —Arkansas
- $70 - $88 an hour
- Choose your own hours
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Flexible schedule
Quick Apply
Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)
Talkspace —Arkansas
- $70 an hour
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
4d
Licensed Marriage and Family Therapist (LMFT) - Teletherapy
Amwell Medical Group —Arkansas
- Contract
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Work from home
- Flexible schedule
Quick Apply
Social Worker MSW (license required)
Gentiva —Hot Springs, AR
- Per diem
- Master of Social Work
- Mid-level
- Hospice
Quick Apply
Mental Health Therapist
Safe Haven Psychiatry, PLLC —Hot Springs National Park, AR
- $25 - $37 an hour
- Full-time
- Private practice
- Addiction Medicine
- LPC
Quick Apply
12d
Special Agent: Psychology/Counseling Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
1d

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PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas -
Hot Springs, AR

Apply Now

Job Details

$47,397 - $70,148 a year
6 days ago

Qualifications

Income verification
Report preparation
Computer operation
Email customer support
Phone communication
Triage
Caseload management
Writing skills
Welfare eligibility determination
Regulatory compliance in claims processing
Research
Administrative experience
Data integrity and documentation
Compliance monitoring
Records management
Task prioritization
Document review
Organizational skills
Customer issue escalation
Document imaging
Typing
Productivity software
Case referral
1 year
Claims documentation management
Communication skills
Financial assistance program guidance
Entry level
Quality data entry
Client interaction via phone calls

Full Job Description

Date: Jul 28, 2026
Req ID: 58842

Location:
Hot Springs, AR, US, 71901

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Category: DEPT OF WORKFORCE SERVICES
Anticipated Starting Salary: $47,396.96

Position Summary

The Program Eligibility Specialist I is responsible for assisting individuals who have come to a local Arkansas Workforce Center (AWC) to see UI and other partner services. Their job duties include: providing support for claimants using the self-services computers for claim filing, accepting government-issued photo IDs and making sure they are attached to the Unemployment Insurance (UI) claim, accepting UI documents for processing, providing print outs to claimants needing proof of income for other assistance, assisting claimants with software access for their Reemployment Services and Eligibility Assessment appointment, processing documents for imaging, and other UI duties as assigned.

The role requires a high level of accountability in ensuring claimants are routed to the correct partners, and all job duties are completed in a timely manner.

Success in this position depends on strong communication skills to effectively engage with staff, claimants, employers, UI Administration, and other UI units- including UI Claims Processing, UI Benefits Hotline, and UI Correspondence - with a focus on efficiency in protecting the

integrity of the trust fund.

Additionally, this staff will ensure the triage form is completed to determine other partner services needed or requested and providing this information to the Commerce Program Supervisor/Expert for this unit.

This position requires on-site employment with no remote or hybrid options available.

Preferred Qualifications

At least one year of experience working with computer programs, especially Microsoft Office Suite.
Some experience with conducting business via telephone and/or email.
Knowledge of computers, office equipment, and imaging programs.
Must have good customer service skills - verbal and written.
Good communication, research and critical thinking skills.

Job Responsibilities and Expected Results

Assisting claimants using the self-service computers for UI purposes.
Accepting government-issued photo ID and attaching it to the claim through the ID Website.
Accepting and processing UI documents.
Providing printouts for claimants needing proof for income-based assistance.
Assisting claimants with software access for their Reemployment Services and Eligibility Assessment (RESEA) appointment.
Responds to inquiries and processes requests from other ADWS UI units, including UI Claims Processing, UI Benefits Hotline, UI Correspondence, Automated Adjudication Systems (AAS), Benefit Accuracy Measurement (BAM), Contributions, and other units regarding individual claims or issues found.
Processing documents for imaging.
Initiate the triage form for other partner services and route individuals to the correct partner.
Provide report to Manager on triage activities.
Perform other duties as defined and assigned by UI Administration.
Position Information

Job Series: Program Eligibility – Career Path

Classification: Program Eligibility Specialist I

Class Code: PPE02P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary
The Program Eligibility Specialist I is an entry-level position responsible for reviewing applications, verifying information, and determining eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficiency in computer keyboarding, strong verbal and written communication skills, and customer service abilities to ensure applicants receive timely and accurate determinations.
Primary Responsibilities
Review and process applications for state assistance programs in compliance with established policies. Verify applicant information, including income, assets, residency, and household composition. Maintain accurate and up-to-date case records to support eligibility decisions. Ensure timely application processing and follow-up with applicants to gather required documentation. Assist in monitoring ongoing eligibility and renewal processes for program participants. Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits. Assist clients in completing forms and gathering necessary documentation. Respond to inquiries and resolve concerns related to eligibility and program participation. Educate applicants on available resources and services to support their needs. Ensure adherence to state and federal regulations in eligibility determinations. Identify potential discrepancies or inconsistencies in applications and escalate cases when needed. Maintain confidentiality and security of sensitive applicant data in accordance with state privacy laws. Prepare reports and summaries as needed for internal review and audits.
Knowledge and Skills
Ability to assess applicant information and apply program guidelines accurately. Strong attention to detail in reviewing documents and entering data. Proficiency in basic computer applications and case management systems. Ability to explain complex policies to applicants in an understandable manner. Ability to prepare, present, and review oral and written information and reports. Capacity to prioritize tasks, handle multiple cases, and meet deadlines. Ability to analyze application issues and determine solutions.
Minimum Qualifications

At least one year of experience in customer service, administrative support, case processing, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

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Refine Your Search

social services jobs in hot springs, ar

PROGRAM ELIGIBILITY SPECIALIST I

Educator/Child Advocate

Recovery Coach

Case Manager (PT)

Social Worker (LMSW), Behavioral health

Case Management & Support Specialist

Local Homeless Coalition Coordinator (FT)

Recovery Support Specialist

Substance Abuse Technician

ASMSA Residential Experience Coordinator

Addiction Recovery Coach

Outpatient Clinic Therapist-Hot Springs (Part-time or Contract)

Addiction Recovery Technician

Licensed Mental Health Therapist

Mental Health Therapist (Arkansas)

Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)

Licensed Marriage and Family Therapist (LMFT) - Teletherapy

Social Worker MSW (license required)

Mental Health Therapist

Special Agent: Psychology/Counseling Expertise

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