Top 13 Technical support Jobs in Hot Springs, Ar

IT Software Support Specialist (on-site)
Hot Springs Village Property Owners Assoc —Hot Springs Village, AR
- Overtime
- Writing skills
- Basic math
- Mid-level
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

Discover related jobs

Based on your search for technical support jobs.

Software Support Specialist
Employment Solutions —Little Rock, AR
This includes traveling to customer locations throughout the state to assist with machine installations, performing required IT setup and configuration, and…
$19 an hour
Quick Apply
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Little Rock, AR
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations…
$50,000 - $55,000 a year
Quick Apply
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support in hot springs, ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near hot springs, ar

Technical Specialist jobs in Evendale, OH

Technical Specialist jobs in Alexandria, VA

Qualified Behavioral Health Specialist jobs in Ohio

It Specialist jobs in Chicago, IL

Technical Specialist jobs in Plano, TX

Technical Specialist jobs in Remote

Clinical Specialist jobs in Austin, TX

It Support Specialist jobs in Des Plaines, IL

It Support Specialist jobs in Waterbury, CT

Remote It jobs in Alaska

It Support Specialist jobs in York, PA

It Director jobs in Cincinnati, OH

It Support Specialist jobs in Florida

Eligibility Specialist jobs in Denver, CO

Entry Level It jobs in Hampton Roads, VA

IT Software Support Specialist (on-site)

Hot Springs Village Property Owners Assoc -
Hot Springs Village, AR

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
IT user and group management
Data permissions
GPO
Writing skills
Basic math
Business intelligence report generation
Windows
Productivity software
Access control management

Full Job Description

Job Title: IT Software Support Specialist (on-site)
Department: Information Systems
Reports To: IT Software Operations Supervisor
FLSA Status: Non-Exempt
Pay Grade: 08
Approved By: Manager of Engineering and Software
Approved Date: 9-29-2025

POSITION SUMMARY

The IT Software Support Specialist is responsible for supporting end-users, enhancing their software and technology experience, and serving as the primary liaison between staff and third-party technology providers. This role includes troubleshooting, issue resolution, system administration, and process improvement to ensure efficient operations across all POA departments.

ESSENTIAL FUNCTIONS

Communicate technical requirements and solutions clearly and professionally to both technical and non-technical staff, as well as vendors, to ensure collaboration and progress.
Apply diagnostic and problem-solving skills to deliver excellent customer service and resolve issues effectively.
Identify manual or inefficient processes and recommend system-based solutions.
Collaborate with stakeholders and IT leadership to review and validate system designs against business requirements.
Manage workload priorities to ensure timely delivery of quality software solutions.
Develop and manage testing plans; oversee system and process testing for software updates.
Maintain strong knowledge of all POA departments and their software use to provide effective support.
Serve as administrator for back office, POS, and other software systems, including setup, configuration, training, troubleshooting, reporting, and vendor communication.
Perform additional duties as assigned.
Maintain regular attendance and participate in the on-call rotation every 4–6 weeks, with minimal overtime expected.

QUALIFICATIONS

Education/Experience: Bachelor’s degree or higher with at least three years of related experience.

Technical Knowledge:

Ability to troubleshoot software across multiple platforms.
Familiarity with Windows Workstation (through Windows 11), MSSQL, and MySQL.
Proficiency with Active Directory and Group Policy (user management, permissions, and policies).
Advanced Microsoft Office Suite skills (Excel, Access, Word).
Experience with reporting tools such as Crystal Reports, SSRS, or Power BI (database skills a plus).

Skills: Excellent written and verbal communication skills with the ability to work effectively across departments.

LANGUAGE SKILLS

Ability to read and interpret contracts, technical specifications, user guides, and procedure manuals. Capable of writing clear reports and correspondence. Skilled at presenting information effectively to groups of employees, vendors, or management.

MATHEMATICAL SKILLS

Ability to perform basic arithmetic operations (add, subtract, multiply, divide) with whole numbers, fractions, and decimals.

REASONING ABILITY

Ability to apply logical problem-solving to follow detailed written and verbal instructions. Capable of resolving issues involving limited variables in challenging situations.

PHYSICAL REQUIREMENTS

Frequent sitting, using hands, reaching, talking, and hearing.
Occasional standing, walking, stooping, kneeling, crouching, climbing, or crawling.
Ability to lift or move up to 50 pounds regularly.

WORK ENVIRONMENT

Moderate noise level.

Quick Apply

Refine Your Search

technical support jobs in hot springs, ar

IT Software Support Specialist (on-site)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for technical support in hot springs, ar

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected