Top 9 Help desk Jobs in Hot Springs, Sd

Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Senior Microsoft Windows Field Deployment Technician
Intratek Computer Inc —Hot Springs, SD
- Weekends as needed
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance

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Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
Must possess a valid driver’s license. This role will also require management of workload to include setup of equipment at various training sites, verifying…
$70,000 - $80,000 a year
Quick Apply
Senior Microsoft Windows Field Deployment Technician
Intratek Computer Inc —Hot Springs, SD
We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional…

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Senior Installation Field Engineer

MKS2 Technologies -
Hot Springs, SD

Quick Apply

Job Details

Full-time | Contract
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Desktop computer repair
Telecommunications network device configuration
Report writing
Computer Science
Network communication equipment reconfiguration
Team supervision
Wireless access points
Healthcare IT hardware components
Customer service
Software deployment
Laptop (troubleshooting support)
In-person customer service
Field engineering on-site equipment repair
Moving
Hardware maintenance
Printer (troubleshooting support)
Software installation
Network infrastructure
Driver's License
Bachelor's degree
Computer hardware
Driving
Desktop (troubleshooting support)
Technical writing
Hardware management
Field engineering equipment installation
Managing electronics installation or repair teams
Desktop administration
Peripheral hardware support
IT department experience

Full Job Description

Position title: Senior Installation Field Engineer 

Pay rate: $70,000 - $80,000 annually with full benefits

NOTE: Travel will typically be for 1-4 weeks at a time.  Travel is in support of the VA's EHR deployment and training requirements. This position requires frequent travel by vehicle and must be able to drive safely and navigate a variety of routes. Must possess a valid driver’s license. Occasional air travel may also be required. When not on travel the staff member will work at the local VA doing daily helpdesk/system administrator/network onsite tasks.

We're looking for a technically skilled, people-friendly Installation Engineer who thrives in dynamic environments and isn’t afraid to hit the road — or the skies. This role is perfect for someone who has technical management experience, enjoys problem-solving, working with hardware, and representing a company with pride and professionalism. You’ll oversee a team of onsite technicians supporting the VA’s EHRM deployment and training project. This role combines strong technical skills with an emphasis on delivering a high level of customer service.  This role will also require management of workload to include setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be responsible for baseband network Connectivity-Configuration, Management, Issue Resolution Internet Connectivity- Configuration, and Issue Resolution as well as Wi-Fi hardware configuration/management.  Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution. You will be managing inventory and network connectivity at each training site ensuring connectivity during all training sessions. You will be responsible for support during installations and ongoing support for issue resolution, potential for onsite support tasks, and you will be operating with limited supervision.

You Have:

5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
Experience in managing technical teams
Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
Experience with network hardware - Install, Configuration, Management, and Issue Resolution
Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Possession of excellent written and verbal communication skills
Experience writing reports/deliverables
Familiar with network technologies analyzing network traffic and determining network issues
Must have personal transportation available during work hours
Bachelor’s degree in computer science, Information System, Information Technology, or Equivalent and 10 total years of experience; or 18 total years of experience in lieu of a degree

Nice If You Have:

Possession of strong critical thinking and error assessment capabilities
Public Trust Clearance
Experience with Microsoft windows desktop deployments
Experience as IT helpdesk Tier 2

Job Types: Full-time, Contract

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) 4% Match
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Ability to Commute:

Hot Springs, SD 57747 (Required)

Work Location: In person

Quick Apply

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Senior Installation Field Engineer

Senior Microsoft Windows Field Deployment Technician

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