We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job performs various laboratory functions to support the department in patient care. Conducts phlebotomy procedures; processes and receives specimens; accessions specimens; distributes specimens; and performs and results specific test procedures.
Education
Required - High School diploma or equivalent
Preferred - Completion of phlebotomy course
Work Experience
Required - None
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Knowledge of venipuncture procedures
Job Duties
- Performs specimen collection in accordance with department protocols while meeting established turnaround time goals. Properly labels, centrifuges, initials and/or prepares specimens following specimen handling procedures.
- Promptly prepares and verifies specimens and forwards them to the work area/reference lab within established time guidelines. Appropriately tracks in the computer system and packages specimens for shipment in a manner that preserves specimen integrity. Processes microbiology specimens according to policy.
- Manually transcribes patient orders and medical data into the computer system. Checks pending reports and performs exception handling. Demonstrates the ability to follow up on issues to reach a resolution without passing those problems on to others. Promptly and accurately submits quality improvement information when problems or errors arise.
- Communicates/relays problems to co-workers and escalates to supervisory personnel appropriately. Reviews and follows current policies and procedures as they are updated. Seeks cross-training opportunities and volunteers/participates in departmental activities/tasks. Follows Safety Guidelines at all times. Understands the OIG's compliance requirements for laboratories.
- Helps facilitate schedule changes by agreeing when asked to work different shifts, days of the weeks, extra hours, areas of the department or different locations, to ensure appropriate staffing levels in the department. Stocks work area, performs assigned inventory of supplies, and seeks additional duties in light workload situations.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of service or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue.
There may be an occupational risk for exposure to communicable diseases.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
