Summary: Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following. (Other duties may be assigned).
- Formulates and maintains quality objectives complementary to corporate policies and goals.
- Interprets quality philosophy to key personnel in organization.
- Develops and initiates standards and methods for inspection, testing, and evaluation.
- Plans and oversees the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
- Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
- Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
- Decides whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer.
- Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
- Develops new approaches to solve problems identified during quality activities.
- Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation.
- Prepares and presents technical and program information to the management team.
- Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Immediately report all Incidents/Accidents, no matter how small, to their Supervisor.
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Applies design principles; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Meets commitments.
Interpersonal - Maintains confidentiality.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Gives authority to work independently; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Managing People - Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Business Acumen - Aligns work with strategic goals.
Cost Consciousness - Conserves organizational resources.
Diversity - Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school education; or up to 3 years related experience or training; or equivalent combination of education and experience.
Language Ability:
QA/QC Managers must have the ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers as well as the ability to print and speak simple sentences.
Math Ability:
QA/QC Managers must have the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's as well as the ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability:
QA/QC Managers must have the ability to apply common sense understanding to carry out simple one- or two-step instructions as well as the ability to deal with standardized situations with only occasional or no variables.
Certificates and Licenses:
PCM Basic, Leadership Fundamentals
Supervisory Responsibilities:
QA/QC Manager may directly supervise 2-5 employees in the Yard and Remote locations and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts. The employee is frequently exposed to wet or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift, move and/or carry up to 25 pounds and occasionally lift up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; sit and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
QA/QC Managers must be willing to comply with PCM HSE rules and regulations, as well as all local, state and governmental regulations.
The above description covers some of the principal duties and responsibilities of the job. The description shall not however, be constructed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
