Job Title: Traveling Field Technician
Department: Field Operations
Supervisor: Field Operations Manager
Pay Range: $18-23/HR (DOE), plus Per Diem
Additional Compensation: Per Diem and on clock during travel
Summary
The Traveling Field Technician is responsible for providing service, customer support, managing the onsite installation, equipment repair/maintenance, diagnosing errors or technical problems, labor work, and operating the robot for sediment removal. We are looking for hard workers in the Houston area who want to learn, lead, and grow within our organization. Must not be afraid of heights, while being able to pass an extensive background check with drug testing. Also, must be willing to share a hotel with one other person. This position will travel approximately 90-95% of the time while working 10/Hr days, 7 days a week. Which includes work travel that ranges 1 to 8 weeks at a time, 2 weeks on average.
The Traveling Field Technician role is full-time, year-round, with overtime available. The annual cash compensation including overtime can range anywhere from $57,000 to $85,000. Additionally, you will receive Per Diem while traveling and hotels are paid for by the company.
Essential Duties and Responsibilities include the following and other duties may be assigned:
· Build and maintain customer relations in the field to ensure excellent customer service and enhance the company’s image. Provide customer service and support during field visits.
· Produce timely and detailed service reports. Which must be legibly and accurately documented daily, according to company policy.
· Correctly set up, operate, and monitor cranes, trash pumps, generators, and cleaning robots.
· Assist with setting up and operating a suspended winch, while keeping the spool neat.
· Maintain gas-powered pumps.
· Diagnose issues and/or technical problems and help to determine proper solutions.
· Dewatering sludge using various company-approved methods.
· Clean and always maintain service vehicles. Ensure preventive maintenance is performed in a timely fashion.
· Keep work vehicles and trailers stocked with a sufficient supply of parts and tools.
· Safely operate company vehicles.
· Apply knowledge of products and seek additional training/education as appropriate.
Supervisory Responsibilities
This position has no immediate supervisory responsibilities.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge - Competency in required job skills and knowledge; exhibit ability to learn and apply new skills; work through jobsite developments; require minimal supervision; display understanding of how a job relates to others; use resources effectively.
Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics.
Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet all commitments.
Dependability - Follow instructions, respond to management direction; take responsibility for your own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify the appropriate person with an alternate plan.
Planning/Organizing - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor your own work to ensure quality.
Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly.
Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High school diploma or equivalent required.
6 months to 1-year of college (technical/vocational school preferred)
or
6 months to 1-year experience and/or training
or
an equivalent combination of education and experience.
Language Skills
Can read and interpret documents such as: safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Capable of speaking effectively with groups of customers or employees of our organization.
Mathematical Skills
Must be able to add, subtract, multiply, and divide in all units of measure while using whole numbers, common fractions, and decimals. Be able to compute rate, ratio, and percentage. Demonstrate the ability to draw and interpret bar graphs.
Reasoning Ability
Exemplify the ability to apply common sense and the understanding to carry out instructions, furnished in written, oral, or diagram form. Display the ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Basic knowledge of Microsoft Office and mobile devices.
Certificates, Licenses, Registrations
· Valid-Current Driver’s License
· TWIC Card
· HASC Basic Plus Safety Course (equivalent)
Travel
This position will travel approximately 90-95% of the time while working 10/Hr days, 7 days a week. Which includes work travel that ranges 1 to 8 weeks at a time, 2 weeks on average. Travel in company vehicles and hotels are provided/paid. Therefore, you must be comfortable sharing a hotel room with a coworker. Per Diem is included, while working/driving. Must have your own reliable transportation to get to the shop and/or local jobs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to stand. The use of hands to finger, handle or feel and the ability to reach with hands and arms is essential. It is common to climb, balance and stoop, kneel, crouch, or crawl while on a job. Field Technicians are frequently required to walk and are occasionally required to sit. They must regularly lift and/or move up to 75 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, cold and/or warm. Field Technicians are frequently exposed to fumes or airborne particles. The noise level in the work environment is usually loud.
Work Remotely: No
Job Type: Full-time
Salary: $18.00 - $23.00 per hour. The annual monetary compensation, with overtime, can range between $57,000 to $85,000. Additional Per Diem as well.
Benefits:
· Dental Insurance
· Health insurance
· Life insurance
· Paid time off
· Vision insurance
Schedule:
· 8-hour shift
· 10-hour shift
· 12-hour shift
· Day shift
· Overtime
· Weekend availability
Experience:
service technician: 1 year (Preferred)
Mechanical knowledge: 1 year (Preferred)
License/Certification:
Driver's License (Required)
TWIC Card (Preferred)
Willingness to travel:
95% (Required)
Work Location: On the road, based out of Houston
Work setting:
Construction site
Application Question(s):
Are you willing to share a hotel room with one other person?
Do you have your own transportation for commuting in Houston?
How did you hear about this job opening?
Are you willing to take a drug test (urine, oral & 90-day hair follicle) and background screening?
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 30 – 70 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to share a hotel room with one other person?
- Do you have your own transportation for commuting in Houston?
- How did you hear about this job opening?
- Are you willing to take a drug test (urine, oral & 90-day hair follicle) and background screening?
- Do you acknowledge that our pay scale is $18-$23/hr?
Experience:
- Mechanical knowledge: 1 year (Required)
License/Certification:
- TWIC Card (Preferred)
- Driver's License (Required)
Ability to Commute:
Willingness to travel:
Work Location: On the road
