PROGRAM DIRECTOR
The PROGRAM DIRECTOR provides strategic and relational leadership for CrossWalk Center and its transformational reentry discipleship model and program.
The Director is responsible for developing and stewarding methodology, curriculum, volunteer strategy and strategic relationships that help individuals move from incarceration toward spiritual, relational and practical transformation.
Serving as the primary hands-on leader across both prison and community programs, the Director ensures that CrossWalk’s Seamless Reentry Discipleship model is implemented consistently throughout the entire journey. By strategically connecting curriculum, volunteers, churches, businesses, and community partners, the Director bridges the gap between incarceration, reentry, and successful community reintegration.
The Director works closely with the Executive Director, Reentry Program Operation Director and the Volunteer Program Coordinator to ensure that CrossWalk's reentry programs and operational efforts are aligned, working in tandem to fulfill the mission.
CORE RESPONSIBILITIES
Steward Methodology: Develop, refine, and evaluate CrossWalk Center's Seamless Reentry Discipleship framework using outcomes, data, and feedback.
Enhance Curriculum: Improve prison and reentry teaching materials, tools, and training components continually.
Define Milestones: Establish clear outcomes and deliverables that demonstrate growth, preparation, and life-transformation for disciples.
Manage the Pipeline: Connect prison programming directly with intake, step-down, housing, and graduation phases.
Oversee Initiatives: Direct mission-driven strategies, including the God Pod and emerging ministry programs.
Foster Leadership: Guide disciples transition from receiving services to becoming equipped, mature, and service-oriented leaders.
VOLUNTEER PROGRAM & STRATEGY DEVELOPMENT
Drive Strategy: Design and execute the overarching strategy for volunteer recruitment, mobilization, engagement, and retention.
Align Deployment: Position volunteers strategically across programs based on ministry needs and client disciple impact, rather than just filling slots.
Define Expectations: Partner with Program Operations Leadership to establish clear volunteer roles, operational expectations, and measurable outcomes.
Foster Mission Culture: Ensure all volunteers understand how their service directly advances the organization's mission and core purpose.
Build Leadership Pathways: Create growth tracks for volunteers to advance from casual participants into effective disciple-makers and ministry leaders.
Supervise Coordination: Lead the Volunteer Coordinator, providing strategic direction and training content oversight while they manage scheduling and logistics.
CHURCH, COMMUNITY & STRATEGIC PARTNERSHIPS
Cultivate Church Alliances: Build deep, sustainable church partnerships to secure long-term volunteers, discipleship support, prison programming, and home adoptions.
Engage Business Partners: Develop relationships with local businesses to secure employment pipelines, mentoring, vocational training, and critical resources.
Map Community Resources: Connect with nonprofits and civic organizations to expand the available support services and resources for disciples.
Manage Pipeline: Maintain a strategic network pipeline to scale CrossWalk’s overall capacity, service reach, and long-term impact.
Serve as Ambassador: Represent the ministry in the community, securing public speaking opportunities for leadership to share the mission.
INTEGRATION WITH OPERATIONS & REENTRY
Embed Methodology: Partner with Operations leadership to integrate spiritual transformation frameworks directly into daily residential house dynamics.
Align House Policies: Collaborate on residential practices, rules, and expectations to ensure they reinforce healthy relationships and disciple growth.
Bridge Faith and Function: Connect spiritual objectives with practical, everyday realities like housing, employment, transportation, and social services.
Remove Reentry Barriers: Identify systemic or environmental roadblocks in the parole process that slow down disciple transformation.
Co-Develop Solutions: Create joint programmatic and operational strategies that address both the practical and spiritual needs of disciples.
Maintain Structural Alignment: Ensure constant, clear communication loops between transformational programming goals and overall corporate operational duties.
ENGAGEMENT & COMMUNITY OUTREACH
Champion the Mission: Communicate the organization's unique story and discipleship model to churches, businesses, nonprofits, and civic audiences.
Organize Outreach: Plan and execute community public relations opportunities to build regional awareness of the ministry.
Design Immersion Experiences: Create interactive opportunities for potential stakeholders and volunteers to experience the mission firsthand.
Support Ministry Events: Coordinate engagement events that deepen and strengthen relationships with existing community partners.
Unify Brand Messaging: Collaborate with the Executive Director and staff to maintain consistent corporate representation across all public channels.
LEADERSHIP & ORGANIZATIONAL DEVELOPMENT
Provide Senior Leadership: Serve as a core executive team member, guiding strategy for corporate transformation and stakeholder engagement.
Advise the Executive Director: Recommend high-level updates regarding ministry curriculum, program priorities, structural design, and staffing.
Resolve Capacity Gaps: Identify organizational limits that hinder the transformational mission and propose resource or staffing changes.
Scale the Model: Build institutional tracking systems so the discipleship methodology scales efficiently beyond individual personnel.
Foster Interdepartmental Collaboration: Work cross-functionally across all business departments rather than operating as an isolated ministry silo.
Develop Human Capital: Mentor, train, and build staff, volunteer cohorts, and ministry leaders within assigned divisions.
Execute Corporate Planning: Participate actively in organizational strategic forecasting, goal setting, and program evaluations.
DIVISION OF LABOR: Director vs. Volunteer Coordinator
The Outreach & Engagement Director and Volunteer Coordinator function as a unified team, with the coordinator executing the day-to-day administration that fuels the Director’s overarching strategy.
Outreach & Engagement Director(Strategic Ownership)
Define Strategy & Roles: Design the macro volunteer strategy, target deployment zones, role profiles, and desired ministry outcomes.
Curate Training Content: Own the theological philosophy, instructional content, and long-term development tracks for volunteers.
Cultivate High-Value Networks: Manage strategic community relationships and evaluate overall programmatic effectiveness using data.
Volunteer Coordinator(Operational Execution)
Manage Pipeline Administration: Process volunteer applications, execute background follow-ups, and maintain database records.
Coordinate Daily Logistics: Handle calendar scheduling, routine communications, attendance check-ins, and training event logistics.
Implement & Support: Facilitate the actual rollout of training curriculum while providing ongoing, front-line volunteer care.
Operational Boundary
Data Utilization vs. Entry: The Director interprets compiled volunteer metrics to iterate strategy, leaving routine data entry, tracking, and transactional administration completely to the coordinator.
EDUCATION, EXPERIENCE & QUALIFICATIONS
Education
Required: Bachelor’s degree or an equivalent professional blend of education and ministry experience.
Preferred: Academic focus in ministry, discipleship, nonprofit management, psychology, social services, or organizational development.
Required Qualifications & Experience
Leadership History: 3–5 years of progressively responsible leadership managing people, ministry initiatives, or nonprofit programs.
Domain Expertise: Strong background in discipleship frameworks, reentry services, transformational ministry, or closely related nonprofit work.
Partnership Development: Proven track record building high-impact, sustainable networks with churches, businesses, and civic organizations.
Program & Asset Design: Demonstrated ability to build structured curriculum, scalable operational systems, or organizational methodologies.
Volunteer Mobilization: Direct experience recruiting, developing, tracking, and coordinating large volunteer cohorts.
Operational Execution: Ability to break down broad vision into practical, day-to-day work plans with measurable data outcomes.
Cross-Functional Collaboration: Highly capable of working laterally across diverse corporate departments and residential spaces.
Technical & Administrative Proficiency: Strong project management abilities coupled with standard proficiency in Microsoft Office and modern tech platforms.
Mission Alignment: Complete commitment to CrossWalk Center's core values and unique Seamless Reentry Discipleship approach.
Core Skills & Characteristics
Leadership Traits: Strategic, decisive, self-motivated, collaborative, and capable of driving organizational change.
Relational Vibe: Empathetic, authentic, approachable, spiritually mature, and team oriented.
Execution Style: Mission-driven, organized, highly adaptable, and strictly ethical.
Communication Power: Excellent public speaker, comfortable navigating complex social dynamics and building cross-cultural trust.
Working Environment
Primary Locations: Standard professional office environment mixed with community travel.
Field Exposure: Regular field engagement inside prison units, residential CrossWalk houses, churches, and partner business sites.
Core Interactions: Continuous public-facing engagement with volunteers, disciples, corporate staff, and regional executive leaders.
Schedule Expectations: Standard business hours with expected evening and weekend commitments tied to events, church services, and prison visits.
Compensation & Benefits
Salary: Commensurate with experience and qualifications; competitive with local market standards for senior nonprofit leadership.
Benefits: Comprehensive package including healthcare coverage options and paid time off (PTO).
Application Requirements
Candidates must submit their application materials to [email protected] with the subject line:OUTREACH & ENGAGEMENT DIRECTOR.
1.
2. Explicitly detailing:
- Your core interest in the Outreach & Engagement Director role at CrossWalk Center.
- Your professional history scaling programs, personnel, and strategic community partnerships.
- Your personal passion for prison reentry, discipleship, and walking alongside individuals building transformed lives.
- A list of three professional and three personal references.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
People with a criminal record are encouraged to apply
Education:
Ability to Commute:
- Houston, TX 77092 (Required)
Work Location: In person
