Top 142 Help desk Jobs in Huffman, Tx

Network Support Technician
Inserso Corporation —The Woodlands, TX
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
Remote Help Desk Specialist
Qureos Inc —Houston, TX
- Part-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
10d
IT Support Technician
DBM GLOBAL INC —Humble, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
Help Desk Technician
Lee College —Baytown, TX
- $44,116.80 - $46,367.00 a year
- Weekends as needed
- Computer literacy
- Research
- Windows
12d
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Service Desk Technician
Spring Independent School District —Houston, TX
- $46,800 - $56,389 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Desktop Support Analyst I
DYOPATH —Deer Park, TX
- $25 an hour
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
5d
IT Technical Support
Matrix Medical Management —Spring, TX
- Background check
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Quick Apply
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
Dedicated Onsite IT Technician - Huffman, TX
In-Telecom —Huffman, TX
- $57,000 - $67,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Disability insurance
- Vision insurance
Quick Apply
ITO - Deskside Support
Long View Systems —Houston, TX
- $42,400 - $55,650 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health savings account
4d
IT Support Desk Operator
The Reynolds Company —Houston, TX
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
Dedicated Onsite IT Technician - Dayton, TX
In-Telecom —Huffman, TX
- $57,000 - $67,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Disability insurance
- Vision insurance
Quick Apply
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Junior Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Houston, TX
- $57,000 - $63,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Application Support Analyst I for Dentistry
UTHealth Houston —Houston, TX
- Hybrid work
- Computer Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Employee discount
Desktop Support Engineer
Vitol —Houston, TX
- Full-time
- Bachelor of Science
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Analyst - CS
Advanced Pharmacy Solutions —Houston, TX
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- 401(k)
Quick Apply
IT Support II
W&O Supply —Pasadena, TX
- Full-time
- Management
- 5 years
- Microsoft Office

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help desk jobs near huffman, tx

Network Support Technician

Inserso Corporation -
The Woodlands, TX

Quick Apply

Job Details

Full-time

Qualifications

Computer hardware
Desktop (troubleshooting support)
Systems engineering
Networking equipment (troubleshooting support)
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Quick Apply

Refine Your Search

help desk jobs in huffman, tx

Network Support Technician

Remote Help Desk Specialist

IT Support Technician

Help Desk Technician

Helpdesk Technician

Service Desk Technician

Desktop Support Analyst I

IT Technical Support

Helpdesk Analyst

Dedicated Onsite IT Technician - Huffman, TX

ITO - Deskside Support

IT Support Desk Operator

Dedicated Onsite IT Technician - Dayton, TX

Odyssey Help Desk Specialist (Tier-1)

Junior Technology Support Analyst

Level I Support Technician

Application Support Analyst I for Dentistry

Desktop Support Engineer

Desktop Support Analyst - CS

IT Support II

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